Why can't you change batteries in snake's head. The phillips head screws turn but nothing happens. Useless if you can't change batteries.

Hi K R Smith. We are sorry you are having an issue removing the battery cover. Please reach out to the Terra teams at the following URL and they will do their best to help you troubleshoot. URL: customercare.battatco.com. We understand if you do not wish to troubleshoot to get your toy working and invite you to return the toy through amazon for a refund. Thank you.

Can you buy the special tool to open the snake head

It's just a very small philips screw driver, found at any hardware store or store that sells tools.

How can you change the batteries?

The batteries are fairly easy to change but there are a few tips that can be helpful. First, you need 5 AAA batteries. On the remote, simply unscrew teh battery compartment with a standard phillips head and replace 2 batteries. There are 3 AAA batteries in the snake's head. Turn the snak on its back and you'll see 4 large and 2 small screws. Tip #1: don't mess with the small screws. The four large screws need ot be taken out. If you look carefully at the screw head you'll see that the screws seem to require a triangle shaped screwdriver head. Good luck finding one of those. tip #2: you can use a 2.5 mm slotted (i.e., regular flat head) screwdriver. Take your time to carefully place the screwdriver tip into the triangle. It should be a nice, tight fit. Unscrew the four screws. Next turn the snake right-side-up and gently pry the upper part of the head from the bottom. Tip #3: be careful to not pull on the wires and if the lights for the eyes come out of their slots, simply press them back into place before reassembly. Tip #4: with the head cover removed, you'll see the tip of one battery in the first joint to the rear of the snake's head. grasp the first joint with one hand, hold the head with your other hand and then gently slide the joint away from the head. The entire battery will now be visible and replaceable. Turn the snake over and you'll find 2 more AAA batteries in the bottom of the first joint. After replacing the 3 batteries, reassemble and have fun.

ASIN	B07ZFW2NX4
Additional Features	Light, Remote Control
Age Range Description	6 years and up
Animal Theme	Snake
Are Batteries Required	Yes
Battery Types	5 AAA batteries included
Brand	Terra by Battat
Collection Name	Terrasect
Colour	Green
Country of Origin	USA
Customer Reviews	4.2 out of 5 stars 2,007 Reviews
Edition	regular
Finish Type	Shimmery
Global Trade Identification Number	00062243412859
Included Components	Snake and remote control
Is Assembly Required	No
Is Autographed	No
Item Dimensions	26.7 x 7 x 25.5 Centimeters
Item Dimensions L x W x H	52.6L x 5.8W x 5H Centimeters
Item Type Name	Remote Control Snake with Luminous Eyes - Electronic Toys & Playsets for Kids Age 6+
Item Weight	0.7 Pounds
Manufacturer	Branford Ltd
Manufacturer Part Number	AN2801Z
Material	Plastic
Maximum Recommended age	144.0
Minimum Recommended age	72.0
Model Name	AN2801Z
Model Number	AN2801Z
Number Of Pieces	2
Number of Batteries	5 AAA batteries required. (included)
Occasion	Halloween
Operation Mode	manual
Outer Material Type	Plastic
Play Activity Location	Floor
Power Source	Battery
Recommended Uses For Product	scare friends, halloween decoration
Scale Name	life-size
Set Name	Terrasect
Size	kids aged 6 and up
Style Name	RC Snake
Sub Brand	Branford Ltd
Theme	Animal
Toy Figure Type	Play Figure
UPC	062243412859
Unit Count	1.0 Count
character	Emerald Boa

Terra By Battat AN2801Z – Remote Controlled Emerald Boa – Illuminated Eyes (LED) – 26.7 x 7 x 25.5 cm – Green – Suitable for Ages 3 and Above

Description

Specifications

Reviews

Common Questions