I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

What is the diameter of the posts?

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

The answer is that you should not unless you are not planning to put much weight on them. The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. They will not be Nearly as sturdy and will be prone to Slipping down the Poles. Could you get Lucky and have them Not slip? Well Yes, if not much eight at all was on each shelf (30 to 50 Pounds). But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. Lessons learned from Ancient Egyptians, Romans, and Greeks. A KEYSTONE in an arch is the perfect example.

Are these the industrial size poles that are 1" so I can use shelves I already own?

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

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Amazon Basics 4-Shelf Narrow Storage Unit With Height Adjustable Shelves & Levelling Feet, 363kg Max Weight, Chrome, 34 cm D x 58.9 cm W x 121.9 cm H

Amazon Basics 4-Shelf Narrow Storage Unit With Height Adjustable Shelves & Levelling Feet, 363kg Max Weight, Chrome, 34 cm D x 58.9 cm W x 121.9 cm H

Product ID: 647323263

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Details

Material
Metal
Colour
Chrome
Special features
Adjustable
Product dimensions
34D x 58.9W x
Shelf type
Tiered Shelf

📏2.5cm shelf height increments

⚖️364kg max load capacity

🛠️Tool-free adjustable shelves

Description

📦 Elevate your organization game with sleek, heavy-duty versatility!

SLEEK CHROME FINISH - Modern, polished look that elevates any professional space from kitchen to office.
STABILITY ON ANY SURFACE - Adjustable leveling feet keep your unit rock-solid even on uneven floors—no wobble, all confidence.
BUILT TO ENDURE HEAVY LOADS - Supports up to 91kg per shelf, totaling a robust 364kg capacity for your heaviest essentials.
SPACE SAVVY VERTICAL DESIGN - Narrow footprint (34cm depth) maximizes storage without crowding your workspace.
CUSTOMIZABLE STORAGE ZERO HASSLE - Adjust shelves effortlessly in precise 2.5cm steps—no tools needed, no downtime.

The Amazon Basics 4-Shelf Narrow Storage Unit combines heavy-duty steel construction with a polished chrome finish, offering four adjustable shelves that support up to 364kg total. Its tool-free height adjustments in 2.5cm increments and leveling feet ensure customizable, stable storage ideal for kitchens, offices, or garages where space and durability matter.

Specifications

Product Dimensions	34.04 x 58.93 x 121.92 cm; 5.3 kg
Item Weight	5.3 Kilograms
Specific uses	Kitchen
Finish types	chrome
Care instructions	Wipe with Dry Cloth
Is assembly required	Yes
Number of shelves	4
Batteries required	No
Included components	hardware, shelf_liners
Import designation	Imported

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