HP Essential Laptop, 14" HD Display, Intel Celeron N4120, 16GB RAM, 64GB eMMC, Webcam, HDMI, Wi-Fi, RJ-45, 1 Year Office 365, Windows 11 Home, Rose Gold

I love this laptop battery life last forever. The keyboard quality is great. It doesn’t sound very clicky clacking it sounds great. I use it for school as the perfect size. Perfect laptop.

I thought this was just the right PC for us. We don't need much, web browsing, some gaming, some MS Office work. Yesterday I saw that the laptop OS needed update so started it. Noticed it was taking some time so I just let it do its thing all day. Went to turn the laptop back on that evening, and got a flash from the monitor but nothing else. I knew it wasn't a power issue because the separate mouse (not included) was lit, indicating it was connected. Tried everything I could think of then went to HP website. HP tells me there's 15 days left on the warranty ("whew!") and gave me repair options (phone, chat, local warranty provider [Best Buy]). I chose to go to Best Buy. They worked on the laptop for about 25 minutes, and while I can't tell exactly what was done, I do know it was a series of keystrokes and a flash drive. Geek Squad hands the laptop back to me and tells me it's a hardware issue and not worth the cost of repair. I take the laptop back home and get in a chat with technical support. They have me do what appears to be the same steps Geek Squad did. Then they tell me I need an empty flash drive to reset/reinstall the BIOS. Now I'm not really that tech savvy, but I know enough to tell the technician that all the steps that they have had me do I already had done by Geek Squad, their authorized repair center. Tech tells me that without doing that last step with the empty flash drive they cannot determine that it is truly a hardware issue (really??!) and that they won't be able to give me a repair/replacement if I don't take that last step. Sorry, HP, but you cannot convince me that the cost of a replacement laptop is worth more than the bad taste in my mouth, and my withering review (not only on Amazon, but to anyone who asks) of your inability to honor your very limited warranty. I can't imagine why you wouldn't send a replacement of a low-end laptop just to keep positive goodwill towards your customers. And it's why I strongly suggest anyone reading this review to search for a different unit.

I gave the *HP Essential Laptop (14", Rose Gold)* to my girl as a Christmas gift, and after two months, it’s been fantastic—she absolutely loves it! The rose gold color is gorgeous and gives it a stylish, modern look. Performance-wise, it’s been great for her daily tasks. With 8GB of RAM and the Intel Celeron N4120, it handles web browsing, streaming, and Office 365 apps smoothly. The HD display is clear and crisp, and the built-in webcam has been perfect for video calls with friends and family. She also loves how lightweight and portable it is—easy to carry around whether she’s working from home or on the go. Plus, having Windows 11 Home pre-installed and a 1-year Office 365 subscription was a nice bonus. Overall, this laptop has exceeded our expectations, and after two months of regular use, it’s still running like a charm. Definitely a great gift choice!

I got this laptop not even a year ago, it has done only what I need which is I use it for school work and Google. It's like immediately after the warranty is out it glitches when I pick it up. The mousepad is super sticky. To the point I had to buy a wireless mouse because I simply couldn't click ANYTHING. Now don't get me wrong it's lasted me about a year and the things messing up are slight inconveniences for most. For me. That's annoying. I spend almost $300 on a laptop to help with school work and its already messing up. They really just don't make them like they use to. The quality is pretty poor for how much you're paying and how long it works.

Bought two of these for my office. At first, they were ok, but within a couple of weeks they became VERY slow and would crash if you had more than one software application running. They were basically unusable. Unfortunately, we had spent a lot of time installing software on them so I really didn't want to return them if I could help it. I decided to try an upgrade to the memory before I sent them back. I ordered actual HP branded 32 GB DDR4 So-DIMM memory sticks and sure enough they now are working just fine. The laptops are "upgraded" when you buy them to 16GB using "ADATA" branded memory and of course that memory's warranty is void if you remove it. So I'm out the cost of the new memory but at least I have functional computers. Also, the HD is only 64 GB and is already full. If you plan on using this for online only these are probably fine, but if you want to install anything, spend a little more money and get a machine with better memory and a bigger HD. I rated this a 3, the computer is a decent computer, but the upgraded memory for me was a big miss.

great buy

I love my new laptop and it is easy to use. It's functioning pretty well. There's no touch screen and you can play games on this laptop. I use the wifi, and the speed is great. The battery on this laptop, it goes by fast when you use it, I have to charge it like every two hours but overall I love it and I would recommend you guys to get the rose gold laptop. This is the legit. Thank you Amazon you are amazing

Value for money,I purchased this for my daughter fell a few times, still working great .I only paid $100. I was bit skeptic but it was welk worth it