SF-SPS Weatherproof Slim Series Smart Lock - Designed for The UK Weather, Bright

Very impressed with this product and Simpled’s customer service. I bought this as I was fed up of keys in pockets scratching phones and leather seats etc, so this should actually save money in the long run. So liberating to be able to leave the house key-free! Installation took an hour or so - just need a drill, average DIY skills and ~10mm drill bit. Fitted to a multipoint locking door. Simpled’s customer service is excellent via WhatsApp. Responses within a few minutes. The handle stopped locking after a few weeks but Simpled quickly sent out a replacement, which has been fine for a month now. Can’t fault their service! I bought this after a lot of research into other products and I would say that this offers the best features on the market. Fingerprint scanner is very reliable, even my 6 year old son can get in with ease. App works fine. Keypad is great for visitors. Another benefit is that the outside handle automatically self-locks after a few seconds so it’s very secure. The inner handle is always unlocked, so safe to use in an emergency. Can’t recommend this enough. Just buy one!

As I have a number of smart devices installed in my home I decided it was time to 'bite the bullet' and install a 'SMART' front door lock. I have a friend who already has a smart lock installed on the main entry to his home (similar style, different brand) and he said it had been a nightmare to install and had to contact a door & glazing company to complete the install! Although I am quite elderly (70 y.o.), I am diy and smart home competent. so after reading and researching the vast range of devices both on amazon and elsewhere I chose the Simpled SF-SPS Smart Lock. The fact that the distributor and support is UK based sold it for me. The lock arrived with the usual Amazon rapidity and after removing the customary Amazon packaging I was surprised to see revealed the Simpled box - a very upmarket quality container, I was going to moan about the cost of this plush packaging, however on checking the contents it undoubtably did keep the lock and accessories very secure and shockproof within. On examining the lock kit it appeared an attractive, upmarket, very well made product with a well thought out and complete fitting kit. Batteries are included and are Duracell. I unpacked all the items and read the included manual which good infographics, was very well laid out and written, actually in English :). I would definitely advise viewing some of the You Tube videos prior to installing the lock to assist with the fitting etc. As the lock memory would save settings during battery change I decided, due to the inclement weather, to set up the smart lock on my kitchen table prior to installation i.e., I input my fingerprint and 2 of the NFC cards and a couple of passwords. I have also purchased the additional Wi-Fi bridge device to enable Alexa and remote control. The full process was well explained and amazingly easy, there were absolutely no hiccups or delays in any of the processes, in fact this is one of the easiest, most straightforward installs of any 'Smart Home' device. I even set up the Alexa 'Skill' for TTlock and it was also immediately recognised and operational. (The skill reassuringly requires a password to operate the Simpled lock). Today (17/12/23) was lock install day! I have an aluminium/pvc 4 panel double glazed glass front door with a multi point system and barrel lock, a typical modern door for the last 20 odd years, fortunately the replacement lock surround is the same dimensions as the old lock. I dismantled the lock exterior ironmongery and removed the barrel etc. and followed the instructions via the manual and knowledge gained from You Tube. I had one hole to drill in order to accommodate the securing screw of the new lock and that was that! 'Simpled Lock' fitted! I replaced the AA batteries checked with NFC card and my fingerprint - the door unlocked - I am amazed at how easy this was, it took 27minutes to exchange the door locks, but a word of caution, my door was an easy fit and although a typical door, we all know there is a myriad of differing door and lock styles - however with patience and reasonable DIY knowledge... Congratulations Simpled for an excellent product. P.S Not a complaint but there was no self adhesive NFC card to be found in the packaging, I appreciate this is one of those things but if you could forward one via post I would greatly appreciate the gesture. Thank you.

Initial impressions were good. The lock "looked" of a good quality and robust in nature, however I was concerned about the quality of the housing on the reverse that accomodates the square handle shaft ad it looked to be made of a cheap, soft alloy and felt a loose fit and flimsy in nature. The lock fitted easily, within around 30 mins as I did need to enlarge the hole to accomodate the cable that connects the front housing to the internal handle. It was easy to set up as an administrator but I couldn't fathom how to allow access to the account for my wife to operate. I did contact customer support via WhatsApp who responded albeit slowly but then ceased responding after a couple of questions that I couldn't understand their explanation of, so I was left high and dry, still unable to resolve the dual administration access issue. The lock worked well.... when it worked. I set a schedule for a tiler to have access to our house for the 3 day duration that the job entailed, giving him access (using a pin no) from 7.30am until 4.30pm. He managed to gain access and secure our house upon leaving without any isdue. I noted from the log that he had attempted to gain access a couple of times prior to the programmed 7.30 on one morning, which was denied! So it worked well for the purpose intended We were thrilled, as it was working flawlessly, until. ... we exited our house as usual one evening to meet family and friends for a birthday celebrationmeal at a restaurant. We exited, closing the door as normal, confident that the door was locked automatically (as this is the default, which is the primary reason we purchased it ie. The door is always locked when closed). We always double check that it is locked to be on the safe side but discovered that the door wasn't locked at all. We tried many times opening and closing the door, locking it (so we thought) using our PIN codes, but despite the locks voice proclaiming ghat it was "LOCKED", it wasn't locked at all, just simply depress the handle and walk-in! It was now 7.30pm, we had been frantically faffing with the lock for 45 mins, unable to lock it. As we couldn't secure our home we had no alternative but to cancel our engagement, much to the disappointment of our family waiting at the restaurant. I couldnt do anything as it was dark and raining heavily. We were not going to call out a locksmith at that time of the night, so we had an anxious night sleeping with an insecure home, just a length of wood wedged under the handle attempting to secure our safety. Our evening if family celebration was ruined, a sleepless night ensued. The original keyed lock had to be refitted the following morning and the Simpled lock returned for refund. As we were left in such a vulnerable position by the failure of this lock leaving our home insecure within a short space of time, we will not risk fitting another one. I do not know what happened to cause the failure, it appears that the mechanism that disengages the handle from the latch had failed to do so, hence rendering the lock ineffective.

Used for multilock pvc door. 10 minutes install and config