Famiware Plates and Bowls Set, 12 Pieces Dinnerware Sets, Dishes Set for 4, Cinnamon Brown

This is false advertising at its finest.The products I have received are definitely not the ones advertised here.On the pictures it shows a quarter dipped beige at the bottom and a shiny finish, this is not the case at all when you get the productIt is matte, not as "rustic looking" and the bottom is white with a brand on it (Stone+lain)I'm very disappointed as i expected the actual thing, it's not a bad product just not what i have paid for.I asked for a commercial gesture to keep the product and her half the money back with pictures to prove I'm in the right, but the customer support refused to help me, just saying to send the plates back and that they don't care if they break that there's no half refund that i can send them back and mess them up break them, so long as I don't have them so that I can get the refund.I said I'm happy to keep the product as it is fragile and they are still plates just cheaper ones versus what I thought i would get, the answer was no so now I paid for expensive plates, got cheap ones and there's no reasonable compromise reached.Very disappointed with my experience on this product.