What is the difference between NEO 320 and NEO 320 Plus?

Both are hot water models that come with rear wash, feminine wash, and self-clean modes, however the NEO Plus features an upgraded Advanced 360° Self-Cleaning Mode. All NEO Plus models come with Lift-to-Clean and Slide-in Installation features.

Is it hard to install the NEO Plus to my toilet?

The patented EZ-Lift Hinges on the NEO Plus make installation quick and simple, without having to remove your toilet seat. Combined with our first-class LUXE Customer Support team, you never have to worry with a LUXE Bidet.

What is Advanced 360° Self-Clean Mode, and how is it different from the self-clean modes of other bidets?

Only NEO Plus Series bidets come with this innovative cleaning mode. Now upgraded to flush debris off not only the bidet nozzle(s), but also the Guard Gate as well. This feature is designed to help you maintain the bidet in between routine upkeep.

Which toilets are compatible with the NEO Plus Series? Is there a weight limit for NEO Plus bidets?

The NEO Plus is compatible with most 2-piece toilets and some 1-piece toilets, and works with most toilet seats including the LUXE Toilet Seat. Check the above NEO Plus Fit Chart prior to purchase. The weight limit for NEO Plus bidets is 300 lbs.

Can I install the NEO Plus Series bidet with the same parts from my NEO Series bidet?

For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. NEO Plus Series bidets come with Standard 3/8" Fittings, which are different from NEO Series 1/4" fittings.

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Description

🚿 Elevate your bathroom game with the LUXE NEO 320 Plus—where innovation meets indulgence.

TAILORED COMFORT WASH - Dual nozzles deliver gentle rear and feminine cleansing, ideal for monthly cycles and expecting moms.
PEACE OF MIND WARRANTY - 18-month warranty extendable to 2 years—because quality matters.
QUICK TOOL FREE SETUP - Patented U-shaped plates let you install without removing your toilet seat.
SLEEK MINIMALIST DESIGN - Low-profile, modern chrome finish with ergonomic knobs to elevate your bathroom aesthetic.
EFFORTLESS HYGIENE UPGRADE - Flip-up EZ-Lift hinges for easy cleaning access—never miss a spot again.

The LUXE Bidet NEO 320 Plus is a next-gen warm water bidet attachment featuring innovative EZ-Lift hinges for effortless cleaning, dual nozzles for rear and feminine wash, and a 360° self-cleaning mode. Its patented U-shaped adjustment plates enable fast installation without seat removal, complemented by a sleek chrome design and an 18-month warranty extendable to 2 years.

Specifications

Manufacturer	LUXE Bidet
Part Number	NeoPlus320ch
Product Dimensions	44.96 x 17.78 x 2.51 cm; 970.69 g
Item model number	NeoPlus320ch
Colour	Chrome
Style	Modern
Material	Plastic
Pattern	Toilet Seat
Shape	U-Shape
Item Package Quantity	1
Included Components	Standard LUXE-Hinge Covers, Hot Water Cap, Hybrid Cold Water T-adapter – 7/8″ x 7/8” x 3/8″, Plastic Wrench – 3/8″ x 7/8″, NEO 320 Plus Bidet Attachment, Metal Hot Water T-adapter – 3/8” x 3/8” x 8mm, 15-inch Metal Braided Cold Water Bidet Hose – 3/8″ x 3/8″, Plumber’s Tape for a snug and secure installation, 10-foot Polyurethane Hot Water Bidet Hose – 3/8” x 8mm, LUXE Toilet Seat LUXE-Hinge Covers
Batteries included?	No
Batteries Required?	No
Item Weight	971 g

Reviews

M**A

Can't connect to plumbing in the UK

I have to agree with Count Simon. I am a pretty handy plumber and odd-job man and I thought I could probably source a compatible set of adapters to manage to connect this item to UK plumbing. I would have happily not used any of the connecting components they supply in the box and tried to connect with mostly UK plumbing (valves, flexible hoses etc) with an adapter or two onto the bidet unit.After several emails backwards and forwards between me and the manufacturers in California, and also buying some american NPT to UK BSP adapters we still couldn't get there.I had originally thought that the bidet presented with a pair of 3/8" NPT male connectors. I couldn't source a direct 3/8" NPT female to 1/2" BSP male adapter anywhere. But I could do it in two steps - first, 3/8" NPT female to 1/2" NPT male adapter, then second, 1/2" NPT female to 1/2" BSP male (which would have then connected with no problem to a UK flexible hose). But when the bidet arrived, it turned out that it does not have 3/8" NPT male connectors as their website suggests, with the NEO model they are in fact much smaller and in correspondence with Luxe they described them as 3/8" NPSM threads. I could find no adapters in the UK or US that would easily allow that NPSM conversion to 1/2" BSP. In the end, Luxe's support team said -"The alternative parts we suggest will be compatible with North American toilets, but if your toilet has international fittings, there may be compatibility issues. ........ If you need additional parts to fit your setup, you will need to find them at your local hardware store. However, if you're still having trouble finding the correct parts, we suggest contacting Amazon UK to initiate a refund and return your bidet."So reluctantly I am returning the bidet and will look to alternative makes that are more compatible with UK plumbing.Mike

3.01.2025

C**H

Useless to UK market

The plumbing threads are American and don't fit UK threads, I was unable to source an adaptor which would fit so totally useless item.

15.06.2023

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