Plantronics 78712-101 EncorePRO 710 Wired Quick Disconnect Headset, Black - Not USB Compatible

This headset is AMAZING!! Excellent sound quality and the mic puts out crisp clear sound!! I work in a 911 center so I can appreciate a good quality headset. I have used several other Plantronic headsets but this one is by far my favorite! I was told by a former boss these headsets were discontinued. When I found them on Amazon I was shook. lol Seriously the sound quality is amazing, its comfortable and the mic moves all around, not just up and down. Good quality and a good price!

A fantastic headset, as long as you read the instructions. As is, the set's cable ends in a quick disconnect. I hadn't noticed that when reading the description. It required an adapter cable that goes to a USB connection. I got this one: https://www.amazon.com/gp/product/B074VBBFZM/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1 The exercise taught me to read the entire description.Larger print maybe Amazon?

I purchased this for my work in a doctor’s office. They had purchased one to replace an old headset that broke and I loved it. The patients never say they can’t hear me anymore which was a constant issue with the older headsets. So purchased my own so no matter what phone I’m at I have a great headset that I won’t have to practically eat the mic before they say they can hear me. Only complaint is that I thought it was supposed to come with the cord that connects the phone to the headset. Had to buy one. Still a good deal if you go to the company’s website it’s a bit more expensive lol I hope for coworkers sake they purchase more of these but go through amazon instead of the company site

I work in law enforcement and medical dispatch and I absolutely love owning my own headset. This one has a wide adjustment range, and the mic will also move laterally away from or closer to your face so you can adjust the angles. The ear piece is a very nice leather cushion, and is far more comfortable than our center’s standard ear pieces. If you like headband style headsets, give it a shot!

Overall decent for sound quality, just a bit on the tinny side. Had to put a foam cover over the microphone because it picks up breathing sounds and amplifies them significantly. Head set pulls apart any time I try to adjust it

I like ‘em. They’ve been working well for me. I had an issue with some phone compatibility and had to get a different connector but it’s all good now

Good product

Does not fit properly, you cannot adjust the volume which is really low. People cannot hear you and there is crackling all the time. I waited a while to open the package (past 30days), no one wants to help me get my money back. It's not right

Arrived quickly. Good quality. Easy to set up and use. It replaces a similar Plantronics head set that lasted about 15 years. Hope this one lasts that long too.

This headset is amazing! I can hear clearly, people are no longer asking me to repeat myself. Bought my own headset for work since the headsets are work are terrible and uncomfortable.

Great headset. Very clear and comfortable

They were expensive but they really work great.

Defective product. I bought this headset for my office's 2 Polycom phones because it was recommended. This headset was double the price of other similar headset (Wantek) available on Amazon but I believed in Plantronics so I bought it anyways. This headset doesn't come with the cable that connects it to the phone so I had to buy a cable for it. For my second phone, I decided to try the Wantek headset so I bought that instead. The Wantek already comes with the cable so you won't even need to purchase it separatelyAfter hooking up the Plantronic headset to the first phone, it won't pick up any audio. You can hear the other person on the headset but they cannot hear you at all. Since I had faith on the Plantronics headset, I thought it must be the cable that's the issue. So I purchased another cable. When it arrived, I had the exact same issue. At this point I begin to suspect it's the headset. At the meantime, the Wantek was already working beautifully on my second phone. So to test the Plantronics, I swapped the two headsets. The Wantek still worked on the first phone with no issue. On the second phone, the Plantronics's audio becomes echoey. It does pickup the audio from the user but it is very faint. We are able to conclude that it's the Platronics headset at this point.Unfortunately for me, by the time I bought the new cable and had a chance test it properly, the return period with Amazon is over. I am now stuck with a $100 non-working headset.If I have to compare the Wantek and the Plantronics for a second, aside from the non-working issue, design-wise, Wantek is a little bit on the flimsy side. But it comes with a volume control and mute button on the cable itself. Plantronics comes with no control whatsoever which is disappointing.