SIDIZT50 Ergonomic Home Office Chair : High Performance, Adjustable Headrest, Lumbar Support, 3D Armrest, Forward Tilt, Adjustable Seat Depth, Ventilated Mesh Back, Cushion Seat (Gray)

TDLR - Overall this chair is an excellent value for the price, with some minor issues that shouldn't really stop you from buying at this price point. I would say the chair itself is a solid 4-4.25 stars, but customer service pulls it up to 5 stars for me.A little back story - In April 2020, my company was making the switch from in office to work from home at the start of the pandemic. Knowing I would be spending many more hours in front of my computer, I needed to upgrade my then deteriorating chair. I was looking for something modern looking (check), numerous adjustments, like multi-directional armrests (check), mesh back (check), easy rolling capabilities (check), and not ridiculously expensive (check!). The Sidiz T-50 fit all of those requirements and (at the time this was incredibly important) available!Little did I know that merely one week after receiving my chair that I would be laid off from my job where my company used the pandemic as cover to trim about 10% of the their work force. Mostly older, higher salaried employees. Unfortunately I got caught up in that and was then forced to spend even more time in my new chair as I was now looking for employment, trying to launch a freelance business, learn new software, and then playing games to relax.Overall the chair has performed admirably! But after the first 6 months of heavy use I noticed the seat cushion was becoming unbearably flat and not springing back after long sessions of sitting. I contacted customer service to inquire about the problem and they shipped out a new thicker cushion immediately! That cushion is the one I'm sitting on right now and has held up really well over the almost 2 years since getting it.I will say that things have started looking up and I've starting getting regular freelance work that requires 7-8 hours during the day. Then I game and do personal projects in the evening. This has me spending even more time in the chair and the thicker cushion is starting to show signs of not being as resilient as it was in the past. I'm considering a replacement. However, it does still hold up for 80% percent of the time and still bounces back overnight.As I stated in the beginning overall this chair is a solid 4-4.25 star chair with customer service and ease of assembly bringing it to an overall 5 stars. Here are some of my likes and minor issues in more detail:-Adjustability, while overall it has a really nice set of ergonomic adjustments, my favorite being the armrests moving forward and back as well as in or out. But, because of my longer legs and shorter torso I would love to see one more notch on the height of the arm rests and on the seat. As it stands now the seat is at it's lowest and the arms are at the highest and I'm still about a quarter inch to half inch off my ideal arm location with my current desk.-Back Adjustability, I love the mesh back and lower back support. Both are supportive and the mesh helps keep me cool during long hours of sitting. However, I would prefer adjustable tension on the recline. You can only lock in one of three positions or freely recline. But the free recline tension is too weak for my frame and is uncomfortable. Luckily for me I was able to find a locked position that was a good compromise.-Style, overall I love the look. It's modern looking and the materials have held up over time (except for the seat cushion mentioned above.) Also the armrest padding has remained intact and comfortable the entire time. Though, the neck/headrest is mostly just for show. As it doesn't lock in a way that makes it very useful and for me it's highest point is too low to be of use. Though I do, on occasion, recline back and use it briefly.-Wheels and Base, the wheels glide smooth on my hardwood floors and don't leave marks or scuffs. The base is sturdy and holds my weight well. Though the chair seat does wobble a little in it's base. But for me it's not really a bother.-Size, another plus in my book, I have a very compact area to work in my "home office" corner of my living room and the chair fits nicely in the space allowed and is maneuverable enough to get around without bumping into the couch back and my book shelves.If you've read down this far, thank-you as I feel really strongly that this chair was an excellent purchase for me (even with my extenuating circumstances) as it nearly matches the ergonomics, as well as the styling, of more expensive chairs, but at a better price point. While you can definitely go cheaper, I feel you may sacrifice on materials, comfort, and customer service.PS - Please excuse some the mess in the pic as I'm in major need of an overhaul of my workspace.

Im working from home most of the time now and spend over 8 to 10 hours a day in my chair. First let me say, that this chair came in a sturdy box and was very well-wrapped and protected. Once I finally got the back rest on it works and felt great. Good ergonomic controls to everything from lumbar support to seat slope, movement forward and back, armrests, headrests etc. Pretty much like my car but without the electricity. Once you get it dialed into your body it's great. Set the tilting control to softest, adjust the headrest, lean back and take a nice nap! seriously. Since my home office is also my den with my widescreen TV, I might just take to sitting in this thing to watch instead of the daybed/sofa I've been using. It's very well-designed, looks great and you can tell just by looking at it, it's a very well-constructed chair. Good materials and the seat cushion/cover can even be changed if and when it ever wears out or if you want another color. My only complaint is that when you look at the video and see how easy the backrest "just slides into the base assembly" you think terrific,, easy peasy. It took me over 30 minutes to figure out how to get these two pieces to mate so I could screw them together. I flipped the chair in every position you could think of to make this happen. I did it with the armrests on, on the floor. I did it with the armrests off with the base on a box like they suggested. It didn't come with a great assembly manual so I went to the web, watched the video 20 times in slow and stop motion, looked at the problem FAQs, and after FINALLY logic this out, I finally got them mated and assembled. If you buy this chair and I suggest that you do, what you have to do is, put the armrests on first, turn the base upside so that it rests on the armrest and the seat bottom at an angle, take the backrest and angle it very high towards to front of the seat/base, wangle the front of the two mounting brackets into place, then pivot the backrest into its final position and quickly grab a bolt to lock it in one side, do the same to the other side, lock em both down and then put the other 2 in place and tighten them all up. Once you're done , you'll have a great-looking and comfortable chair, which should last a long time. Worth the money.