Shark | Upright Vacuum Cleaner | Navigator Lift-Away | Swivel Steering | HEPA Filter | Vacuum for Pet Hair | Crevice Tool & Dusting Brush Included | For Carpets & Hard Floors | White/Silver | NV356E

I actually was in the market for a new vacuum as there were parts breaking on my Bissell 2999. (Dust buildup inside the motor housing leading to bearing whine, brush roller wear that required modification to prevent additional damage, as well as handle damage that prevented the vacuum handle from staying locked in place and later being unable to be removed as it got jammed slightly at an angle.)Moving on, this is actually a step up, despite having got it at a substantially lower price (99 dollars verse the original Bissell 2999 price being around 200 dollars.) I wanted something that people praised for higher reliability, and this advertised a limited 5 year warranty. I got it, because 99 for a well reviewed vacuum was excellent in idea. I then looked at reviews all over the internet only to find out more and more that the Shark NV360 was way better than expected.My only caveats to date are that it has a smaller agitator head, and that it doesn't come with a agitator attachment, you'd need to get the Pro version NV356E to get the agitator attachment. It does come with a smaller crevasse tool and a very functional upholstery tool that also worked very very well on the stairs.Suction on this vacuum is amazing. Especially compared to my Bissell 2999. I have Hoover and Bissell Vacuums, and the 2999 was better than my previous vacuums, but oddly not better than this current one from Shark, the NV360 just to keep things clear. The hose diameter is larger, and that typically means less pressure for most vacuums, however, that is not the case here. You really need to be careful when using the attachments as it will suck up a sock you may have got too close too and it'll all be too fast to recover from anywhere other than the dust bin.Emptying the dustbin is more involved than my Bissell and Hoover vacuums, where a single button press allows you to pull the bin from its' resting place. In the case of the Shark, you will need to undo two latches that secure the bin in place, but while I thought this would be a bigger problem it has not been. Installing the bin has been a bigger issue than removing it but the process is still really simple. The dual latch does offer the better seal though as it allows for more uniform pressure on the seal under neath and keeps the dust flowing down. It does seem that the foam prefilter would need more cleans than my Bissell 2999 required, but I found that dust released from the Bissell system would agitate my nose a touch, because allergies, while I have had zero incidents of that with the shark. (The Bissell 2999 was still the best I had before I got this NV360 for allergies I experienced, I just thought it was because it was kicking something up but dust patterns formed later in its' life showing it was some dust leakage.)Moving this around is easier than the Bissell 2999 as well, but that is partially because the base is smaller. Both were swivel style vacuums but the NV360 does better on tighter turns than the Bissell. The smaller head seems to also focus more of the dust into the dust bin. Going over areas the Bissell seamed done with, I found that there was still a ton of dirt and dust embedded into the carpet even after 8 passes with the Bissell. I only knew there was more because even though I wasn't getting anything more on the 8th pass with the Bissell, going over the same area with the NV360 showed there was still a lot of dust left in the carpet. The Bissell did get all the dog hair though and there was only dust and dirt that the shark was able to extract. (This also lead me to do a carpet clean though, as I have a Bissel carpet cleaner that I really like and I finished the job with that.)My lesson learned though is that even with a great vacuum like the Shark or my previous best Bissell, you may have to vacuum more often than every 3-4 days as that dirt just keeps getting deeper if you dont.Moving on, I am actually very impressed and absolutely can recommend this vacuum to anyone who needs something better. I absolutely can recommend it to anyone who has allergies like me as well. Best vacuum to date. Side note though, when researching vacuums, I did find that the Shark Stratos and Rotator options are more amazing when it comes to airflow and pressure as well as large objects and long hair, but they are between 200 and 300 dollars. For me this is the best option for now, especially seeing it was only 99 dollars when I got it.

Ordered for prime day and immediately opened and tried it upon delivery. I could not believe the amount of dog hair and dust it pulled from the carpets and rugs- and I am very diligent about vacuuming and sweeping. I emptied the canister after every room. It looks like my carpets have been cleaned! Suction is strong and the weight is light and easy to manage. Lift away feature is so helpful- especially when using the attachment to reach small spaces or use the attachment for couch cushions.

My Bissell Healthy Home Vacuum #5770 was finally giving up as I purchased in 2009, and it was a workhorse. Yes, a bit heavy, but always did a great job of cleaning my carpets, great suction, and well built. Therefore, I knew that I would not be as equally happy with any vacuums available today and kept that in mind when looking for a replacement. I looked at all the reviews for vacuums that caught my eye and settled upon this Shark. So far it's good. It does vacuum well and the lightness is appreciated as it is easier to maneuver. My Bissell had a wide-path roller and lights. After using the Shark, I really don't miss the lights but do miss the wide path roller. Electrical cord is not as long and had to add an extension of 6 feet for comfortable vacuuming. My Bissell has better suction, but vacuums are very different now and that is as they say, "is that." (When perusing vacuums in the stores, they all look like toys.) Once received, it was very easy to put together as instructions were on the box lid. I had it working right away and it is quieter than my Bissell which is also appreciated. I was able to use a coupon that was available and some card credits to bring down cost low as possible.

I’m editing my review after reading the one star reviews just to be clear about some things for people who read my five star review. I do not have children or pets and I make sure not to have paper , coins or any objects that might get clogged in the hose or under brush picked up before I vacuum. I have shorter hair and so long hairs winding around the roller isn’t an issue . I vacuum at least once a week so I don’t have a build up of dust & the pile on my carpet is not high at all. My experience with customer service was fantastic but it concerns me reading all the negative feedback that others had about different parts needing replacement than I needed , maybe down the road the same thing may happen to me and so I don’t want to steer anyone wrong. Also many of those one star reviewers sound like they really know their vacuums & I don’t as they do . I am fine with this one as you will read below . ….if it changes I will update .This is a great vacuum , I’ve had it for almost a year & have had no issues with it , I am happy with it completely. It has a lot of power & works now just as powerfully as it did when I first got it ! The reason I felt the need to review at this later date is because of my experience with customer support . First I’ll say this model is substantial yet lightweight and the blue one is very cute , I like it aesthetically which doesn’t really matter but still it’s nice to have a cute vacuum. It was easy to assemble, the parts fit strongly and securely together it’s not cheaply made though the levers are plastic . I vacuum very often & often after having baking soda sprinkled on my rug overnight & my last vacuum didn’t pick up the baking soda properly at all , I see a massive difference with this shark vacuum . If you’re used to one of the top of the line many hundreds of dollars vacuums I can’t say in comparison but this has a lot of power to it and I love how I can break it down to a smaller unit to get higher areas or hard to reach spots it’s very cleverly made ,the base swivels , it’s lightweight and it works wonderfully . The reason I’m writing this review now almost a year later is because today like many other times the dust bucket fell on its face while I was using the extension hose , no issue before just oops and picked it back up , but today the little plastic thing that keeps the top of the bucket secured broke off . If I had thought a few minutes I’d have duct taped it back on & used it like that since it’s not a crucial latch, necessary for holding it & emptying from the top along with the bottom but taping it would have been a good enough solution for my usage. I decided to call customer support and see what they had to say about it . I didn’t realize this vacuum has a 5 year warranty , the woman I spoke to got me registered for my warranty , we did a video call of the vacuum so she could see what was wrong and verify the validity of my claim I suppose and then despite my realizing during the call that I could just tape it up she insisted on sending me a new bucket free of charge and also waived shipping as well. She said she didn’t want me using their product duct taped up because it would not reflect them well & she wanted me to be completely happy with their product. It’s nice to know that if it is a bigger issue or if it “expires “ as she put it ,they cover their products fully and in my experience happily and that’s great to know. 5 years is a generous warranty & one that speaks to their confidence in their products .I recommend this company for sure if you’re looking for a vacuum , and this model is an excellent choice if you don’t want or need an extremely expensive vacuum but do want one that works powerfully and efficiently . It’s comforting to know that if anything else goes wrong in the next four years, the customer support and warranty are so generous.