Bestway Steel Pro MAX 16' x 10' x 42" Above Ground Pool, Oval Metal Frame Outdoor Swimming Pool Set with Filter Pump, Ladder, and Cover, Gray

Love the pool,

We love it !!!

Nice! The pump it's poor quality, your better off with a sand filter pump

PLEASE think about buying a different brand pool. I bought this pool (18'x9'x48" oval) last August (2024). I finally was ready to set this pool up in the past month, for the first time. I paid to have someone level the area of the yard that I intended to put this pool. Then, the person who leveled the yard offered to put the pool up for me. NICE! However, I hadn't even gotten the pool half full of water when I notice the long sides (18' sides) are literally bowing in towards the water of the pool rather than staying firmly in place. So, I drain the pool and set it up again but used patio blocks underneath the 6 u-shaped supports (3 on each 18' side) and started filling it again. NOPE! Not even half way full and the same issue. My fear was the pool wouldn't hold up and that at some point the bowing sides would literally just collapse into the pool. So, I emptied the pool and decided to call "Support" from Bestway. 1st, a heads up.....When you go to their website it is impossible to send them a message or find an actual phone number to contact them. 2nd, if you google to get a number to contact them you will get a working number. BUT, if you have to call them back and you google again you will then see that there are at least 5 different numbers shown on various blogs. Supposedly Bestway USA is located in Arizona. Yeah....The USA headquarters may be in Arizona. But, the customer support is just like every other company...People in a room in India somewhere who have little grasp of the English language and even less knowledge or care about your situation. They're getting paid whether you get any help or not. UGH!! Anyway, called them and they emailed me a "tutorial video". NOT HELPFUL! It wasn't even the same type of frame that my pool has. It was a video for a much older version of this pool. Totally irrelevant to my situation. I called them back at the next newest number I located on google. Honestly, didn't intend to try to get anymore help from them. Told them what I thought of their service, that it was obvious they were working phone banks in India and that I would NEVER buy another Bestway product and hung up. Seriously, save yourself the frustration and buy from a different company.

The pool arrived on the date it was supposed to. The delivery driver was very nice and placed the package right where I wanted it . The box the pool was in was in great condition.

Some what difficult to set up. I took it down once and reset it. Looks like I need to do it again but I'm going to wait till end of season. I guess if you had perfect conditions it would be easier.

The pump is junk, and the solar cover barely fits and is a nightmare to get on.

We purchased the 9' by 18'. Great pool for the price.Enough room to cool off. Ended up with bigger pump as factory pump broke first season, but that's what they do. Only downside is that it made me lazy last summer due to the heat, I worked and hit the pool. I really like the oval shape for my small yard.