Auto Tracking PTZ IP Live Camera, 36X Optical Zoom, 8MP 3840X2160 Outdoor IP66 Waterproof Camera, 500ft Night Vision, Motion Detection, Support Micro SD Card and P2P Support RTMP

The media could not be loaded. I purchased this camera in May 2019, after opening the box I realized that is was a mini CD that came with it, and contacted Imporx for email link for download. I spoke with Amazon IT support which was offered at the time of purchase. live chat with them twice during the set up of the camera, although they were very helpful, on both occasions I was directed to IMPORX IT support for further information.One thing to note, I had to purchase a separate Splitter and POE in order for the camera to operate. It is not a stand alone POE camera.IMPORX IT support, I cannot fault on their very quick response and willingness to ensure the camera was set up and functioning correctly. I used Blue Iris as my software for monitoring and operating the camera, During the set up of the camera our own firewall did hinder the installation of the camera, and had to use teamViewer in order for the IT support to access my PC and assist in the installation.Overall the camera is up and running, Alerts, Auto Tracking, Videos etc are all high quality.Note. Not all functions are available within Blue Iris, and on certain functions these were required to be set up using the software provided by IMPORX .In order to ensure the Camera is Waterproof, we set the power adaptor along with ethernet cable within the box next the the camera.I agree with other reviews regarding how large the camera is, as its installed in our back yard, it is not important.Great Service from Kyla and the IMPORX IT support.

Auto tracking doesn't work well, if subject enters frame from left camera will move tot he left and often go past subject as it leaves right side of frame (mostly for faster subjects like slow moving cars or little kids running or riding bike but even if it's just a person walking it sometimes happens). You can forget about it tracking anything moving near bellow the camera (in my case the camera is right next to the walk way to my house so it can't tracking anyone walking up to my front door). I guess it's still better than no auto tracking because sometimes it works OK, but you can't rely on it actually tracking someone/thing if/when you need it. You'll like want to have fixed cameras to tell this one to move to zones they sense motion in).The camera it self is pretty good but you can get much better for this price w/o auto tracking (since the auto tracking is only useful as a gimmick you may be better off just going another route).I couldn't get this camera to tell Blue Iris when it was triggered so if it was auto tracking something it wouldn't pause the patrol set up in Blue Iris.Now the worst part is I've had this camera for over one year and it has just disappeared from the network. I thought maybe it reset itself to defaults but I can't find it on the default IP nor does it show up on SADPTool (which usually finds cameras that are on any subnet). Switch shows network activity so this is even more strange it doesn't show up. Camera doesn't return to programmed home after boot (It does go to the position it was at when I noticed it went offline-not a position it's sent to or where it was at when it went offline, maybe default home).I wasn't sure if this camera was worth the price from the start but definitely not now that it only last a little over 1yr. They say you can get new parts but I'm not even sure what parts I'd need since the camera moves around on boot and see network continuity on the switch and I don't seeing getting any help from Imporx.

UPDATE: 2 years and 6 months in it is still operational. Functions the same and no change in image quality. No new weird noises or anything.Pros:Price, build quality, image quality, includes auto tracking where other speed domes of similar price don't, like helicopter search light bright IR night vision.Cons:Large ( like a big white gallon jug), documentation, software, auto tracking function.Would be nice if it were half the size though this seems to be the going size for cameras of this spec. I may end up painting it to better blend in where it's mounted. The documentation is scarce and scattered in presentation. I got their phone viewing app to work but not sure on the PTZ function of it. It darts all over the place so it's hard to point it where you want to look with it. The computer software is an older version of Hikvision iVMS-4200 so I ended up removing it and loading the newest version from Hikvision which works fine with it. I was annoyed with documentation at that point so I just figured out on my own how to have the recordings saved on a computer separate from the one running the user interface. I also got iVMS-4500 on my phone which will play back the recordings saved on the iVMS-4200 storage server. The auto tracking works fairly well at detecting a walking human at about 50' and a vehicle out to 200'. What I don't like with the auto tracking is it doesn't lock onto a target, it'll switch to whatever in view interests it most at any given time. If it's tracking a person walking past a tree it'll switch to tracking the branches swaying in the wind. Or if a car drives by the person it'll start following the car instead. The other thing I don't like about the auto tracking is if it starts out at 1x zoom and detects a person at 75' away it starts tracking them and in slow increments zooms in. Basically they're gone before it gets past 4x of zoom which doesn't give much detail. Would be nice if it would more quickly zoom to fill the object of interest into view initially and then zoom in and out as needed while following the object. The IR is pretty impressive on this, there wasn't anything I looked at through it at night and wished for more output. I fully zoomed into a neighbor house about 450 feet away and there was enough IR to fully illuminate the front of their house and I could even see their refrigerator covered in magnets through the window. Hopefully it lasts a few years, the IR stays bright and improvements are made to the auto tracking function.