Why does my app say end of tape and won’t print even though there is tape inside? Also won’t retract the tape with the double click.

Dear Mr/Ms. Smiling Outdoors, Greeting from SUPVAN and thank you for your email. We are very sorry to hear the above issue. Could you please try to take out the tape and reinsert it, and see whether the above issue can be resloved. Please feel free to contact us via Amazon message. We are more than happy to assist you any problem. Regards, SUPVAN

Does anyone know where to get the replacement labels for the Supvan E10? I ordered what was recommended and they do not fit.

Please click the "Visit the SUPVAN Store" under the title of the product page to enter the brand store where you can purchase E10-compatible labels.

Hi. Greeting from SUPVAN. The E10 label maker is made from China. With over 17 years of development in the printing industry, SUPVAN currently has more than 20 service centers worldwide. We fully utilize our industrial technical and apply it to home-use. Ensure high product quality and strong customer support. Please feel free to let us know if you need any help or have any problems. Regards, SUPVAN

Can I connect the printer to two different phones? My wife's and mine phone. Thanks

Yes multiple people can use the app

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Description

🎨 Label like a pro, anywhere you go!

INKLESS THERMAL PRINTING - Save on ink & toner with eco-friendly, cost-effective printing.
DURABLE WATERPROOF LABELS - Labels resist water, oil, scratches & heat—perfect for any environment.
CUSTOMIZABLE DESIGN LIBRARY - Access 35+ fonts, 1000+ icons & 150+ templates for standout labels.
SEAMLESS BLUETOOTH CONNECTIVITY - Effortlessly print from your smartphone or tablet anytime, anywhere.
ULTRA PORTABLE WITH LONG BATTERY LIFE - Compact design with rechargeable battery lasting up to 1 month on a single charge.

The SUPVAN E10 is a sleek, portable Bluetooth label printer featuring inkless thermal technology for cost-effective, mess-free printing. Compatible with iOS and Android, it offers a robust app with 35 fonts, 1000+ icons, and 150+ templates. Its durable, waterproof labels withstand harsh conditions, while a rechargeable battery delivers up to one month of use. Ideal for home, office, school, and small business labeling needs.

Specifications

Product dimensions	5D x 20W x 10H centimeters
Controller type	iOS
Maximum Media Size	15 centimetri
Power consumption	0.23 Watts
Included components	USB-C Charging Cable, Labeler Instruction Manual, SUPVAN E10 Labeler, Waterproof Labels
Print media	Labels
Scanner type	Portable, Photo
Max input sheet capacity	1
Max copy speed (black & white)	25 seconds
Compatible devices	Laptops, Smartphones, Tablets, PC
Maximum color print resolution	203 dpi
Sheet size	15
Maximum black and white print resolution	203 dpi
Colour depth	1 bits per pixel
Dual-sided printing	No
Maximum copies per run	circa 200 copie
Batteries	1 Lithium Metal batteries required.
Item model number	E10
Manufacturer	SUPVAN
Color	Green
Form Factor	All-in-One
Standing screen display size	2 Centimeters
Processor Count	1
RAM Size	20 MB
Computer Memory Type	Unknown
Connectivity Type	Bluetooth
Number of USB 2.0 Ports	1
Voltage	0.23 Volts
Wattage	10 watts
Power Source	AC
Hardware Platform	1
Operating System	Android,Ios
Are Batteries Included	No
Lithium Battery Energy Content	1200 Milliampere Hour (mAh)
Lithium Battery Packaging	Batteries contained in equipment
Number Of Lithium Ion Cells	1
Item Weight	167 g

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.