🏠 Elevate your smart home game—control everything, anytime, anywhere!
The BroadLink RM4 pro is a compact, Wi-Fi-only smart remote hub that supports over 50,000 IR devices and RF devices operating at 433MHz. It features voice control compatibility with Alexa, Google Assistant, Siri, and IFTTT, plus a built-in temperature and humidity sensor for advanced automation. Designed for easy installation and remote management via the BroadLink app, it transforms your smartphone into a universal remote for TVs, air conditioners, curtains, and more.
Manufacturer | Hangzhou BroadLink Technology Co., Ltd. |
Part Number | RM4 pro |
Item Weight | 3.34 ounces |
Product Dimensions | 3.32 x 3.32 x 1.22 inches |
Country of Origin | China |
Item model number | RM4 pro S |
Size | RM4 pro+Sensor Cable |
Color | Black |
Power Source | DC |
Voltage | 5 Volts |
Item Package Quantity | 1 |
Special Features | Easy to Install |
Batteries Included? | No |
Batteries Required? | No |
Description Pile | No need battery |
Warranty Description | 1 Year |
A**B
Love it!
it works!the "machine" is excellent in learning a signal and sending out a command signal.however, "setting up" is the difficult part!
F**.
Fully compatible
Very good, not only IR but also RF.
M**L
Improving control
Update 27-Oct-20: Changing from 2 stars to 4 as the vendor has really spent time effort and communication with me showing real interest to increase compatibility and correct issues. I've also learned a bit more about IR remote control - there are a lot of different protocols/techniques used and there is no standard. So it's very challenging - probably impossible - to be 100% compatible with every IR device. Fortunately, one of the main things I want to be able to control with this looks like they will be able to get working!Update 19-Oct-20: Changing from 1 to 2 stars as the vendor has replied - so far not any fix. Read updates at bottom.Have wasted lot of time with this poorly engineered product, and the bottom line is: It WILL NOT connect to my TP-Link Archer A7 router (2.4ghz wireless).I have tried lots of things, including even disabling wireless security, changing the support for A/B/G/N, etc. The same thing happens every single time: this Broadlink device makes attempt to connect to the router, but it fails. I can see the Broadlink mac address as it connects to the router with 100% signal quality, and it shows in the wireless devices for a second or two, disappears, and will keep repeating the unsuccessful connection attempt.I have a spare older Netgear router, and in my troubleshooting set it up. This Broadlink will connect to it - but it's not the router I want to use. So, is the problem the TP-Link or this Broadlink? I would have to say it's the Broadlink because I have never had a problem connecting any wifi device to the TP-Link, including Amazon echo devices, Google home devices, smart plugs, smart thermostats, phones, notebook computers, etc., etc., etc.Extremely disappointed, but not entirely surprised as I look at other reviews. As I see it, there's something funky about the wifi setup/firmware on this device and it will work with some 2.4ghz routers, but definitely not all. So, even if it works for you, would you want a device that may not work in the future if you change/upgrade your router?UPDATE 1: Was ready to request RMA to send it back, and thought, well maybe I should at least see how it would work if it could connect to my network, so I hooked my old Netgear router up to the Internet, connected my phone and setup the Broadlink device. After it connected and finished the initial setup, it immediately downloaded from the internet new firmware. Aha. So, with that maybe it will connect to the router I actually use? I then put the TPLink back to the net and the Broadlink back to setup mode and..... It now connects to the TPLink router....SO, we have a product that ships with bad firmware that prevents it from connecting to at least some routers/wifi, and the only way to fix it is to connect to a router/wifi and download new firmware! What really needs to happen is the vendor needs to re-flash these things before sending them out as new product....UPDATE 2: After getting the hub on my network, started adding my remotes. No issue with TV, but had immediate issue with my set-top-box which is a Cisco ISB7150 - a 'cable' box with DVR provided by Hawaiian Telcom for their 'cable' provided by fiber using IP technology. I didn't find the remote listed by BroadLink, so tried to add it as custom. No matter what I tried, it would not learn a single button. Believe me, I tried and tried and tried. I have 2 remotes that can operate the stb - the one provided by Hawaiian Telcom (URC 2025B1-BB) and my old Logitech Harmony 650 which is perfectly able to learn any of the remote codes and is in the Logitech database. Almost ready to give up, I noticed a BroadLink database listing for: Iptv Cisco! (Under 'I' not 'C'). Well, that worked for the basic function of the stb, but none of the DVR-related keys are programmed, and many of the "less-used" set-top buttons as well are not there - with no success in getting BroadLink to learn any of them.I rec'd the product from Amazon on Sat. BroadLink support is "5x24" no Sat/Sun. But on Monday I did receive an email response from BroadLink to my problems. They acknowledge firmware update can resolve some compatibility issue with wifi (but that's catch-22 for most people as it requires connecting to a different router before it can be fixed and there's absolutely no mention of this potential issue anywhere). And, I was told they will change the database listing from 'Iptv Cisco' to 'Cisco Iptv'. And, I was asked more about the remote that can't be learned as if they are interested in addressing that. Will see what happens....Finally, my ultimate goal is to use this with Alexa, and that does seem to work, but until I can get the STB remote functionality, it's too limited to be useful.
D**R
Works Well With Home Assistant
I recently added Home Assistant and I wanted to look to retire my Harmony Hubs so I needed something to fill that gap. It seemed like this Broadlink Remote was the most commonly recommended so I gave it a shot. Setting it up and adding it to Home Assistant was straight forward. Adding commands isnt the most intuitive process but easy enough to learn and repeat. The range is pretty solid and I was able to locate it in a good spot to hit majority of my devices. The only thing I would have like to had was an IR emitter output. It seems like that would be a no brainer to make it easier to hit devices located in a different spot or that aren't possible to get a clean line of sight. Instead I just used a repeater kit that I already had but I dont love using an IR receiver solution, and its extra wires that shouldn't be necessary. Otherwise everything works well and Ive successfully boxed up all of my Harmony Hubs and Elites.
J**E
Avoid if your router was made after 2015
I don't usually write negative reviews, in fact, this is my first. But when faced with such a truly awful product as this, I feel it my duty to warn my fellow humans what frustrations await them when you purchase a Broadlink RM4 Pro.To be fair, I don't know if this device will control IR or RF products or even sync with Alexa, Google Assistant, or IFTTT, as promised. I actually CAN’T know that because I couldn't get past the installation. For a device marketed as a bridge for the smart home market, this device is anything but smart.In fact, its designers had so little disregard for their customers that they thought it acceptable to exclusively REQUIRE 2.4ghz WiFi in a device sold in 2020. That in itself would not be so bad, there are plenty of older, dumber, simpler devices that use this frequency but Broadlink appears to have gone out of their way to ensure 5ghz dual band systems absolutely, positively, cannot be compatible with their product.As evidenced on their support site, which actually recommends that first you disable the 5ghz band for as long as you use their product. Disregarding how unacceptable it is to recommend one stop using a superior technology that was finalized over 11 years ago, the site further recommends that if you cannot disable the band, then you should try to walk far away and see if it’ll connect to the 2.4 band then, or install a temporary router or hotspot with the same SSID/PW. If those methods fail, you should simply get another router. Easy peasy.I actually tried the first two recommendations because I really didn’t want to have to through the trouble of returning… also because I’m an idiot. So after walking down the street with phone, Broadlink, and USB battery bank in hand on 101* day with no results, I setup the mobile hotspot on “phone B”. The issue then arose that, because again it is the year two thousand and twenty, my hotspot was inundated with connection requests from 80+ devices throughout the house wondering where their precious network went. So after shutting off power to the house (yes, really) and manually killing multiple tablets, a couple of UPSs, and a smattering of cell phones, I was finally within the hotspot’s capacity to connect.Only nothing happened. The same stupid app giving the same stupid message. “Could not connect”. 5 days and uncountable hours later, I’m done. I’m sending it back and posting this review. If you have a router made in the last 5 years or have more than 10 devices connected to your network, run away. This device will not work. It is a device marketed to smart home hobbyists, but built for people who have 1 PC hardwired to Facebook for the “news”.I know this review was initially to serve as a warning, but at this point I just don’t care anymore. This was my therapy. If nobody reads this, fine. At least I have bled the poisonous Broadlink experience from my system. Thanks for the refund, Amazon.
M**C
Great gadget and love functionality. Poor range.
Love the function of it. It operates my range hood fan and various home theater equipment with Alexa. I really only use it to turn things on and off so I can't speak to how well it learns and performs a variety of functions. Great solution for my needs for the price and I'm happy with that - when it works! I'm NOT satisfied with range distance. I have had to move it around to find the sweet spot and even still sometimes it's not responsive. I wish I woulda gotten the mini which sounds like has better range.
J**Z
Excelente
Excelente
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