DREAME L10s Ultra Robot Vacuum Cleaner Washer with Self-Cleaning Base Station (Dust Drain, Automatic Cleaning) AI Obstacle Detection 3D, 5300Pa Suction Power, 210 Minutes Battery, WiFi/APP/Alexa

The media could not be loaded. We purchased the Robo L10s Ultra a week ago. Before buying, had several doubts, especially since the company and product are new to India. In fact, had never heard of this company. However, upon researching online, I found that the company was founded in China in 2017 and is part of the Xiaomi Ecological Chain. This information instilled some confidence to further investigate the product's worth.Conducted my own research, compared it with similar products on the market, and established that we needed a device that excelled in mopping. Vacuuming has been well-handled by the first generation of robots, and all current brands have decent functioning bots for vacuum sweeping. However, mopping, especially in Indian conditions, is a crucial function. A bot that doesn't mop well has a limited functional role, and mopping is a significantly more complex problem than vacuuming.Through my research, I found that bots with emptying stations that can clean the mopping pads and have rotating mopping disks are clear differentiators. Only a few companies offer this product, and they are generally 3 to 4 times more expensive than other bots. This is why we ultimately chose Dreametech.I even spoke to the customer support on the number displayed on Amazon product page. The customer support and sales responded to all my queries and also did follow-up calls with the information which they did not have. Yes, the product and team being new, they also have to guess go back and do some work to answer 🙂Post purchase of the product the installation and demo / training was done by the local support team. We are in Hyderabad and Dreame has local support person available here. When I raised the installation request, the local support contacted me back within few hours and the installation was done in our in the same day! This was actually a surprise because I was thinking that the company being new will not be able to be so swift.With usage of the product of one week, would like to list out what is good and bad.ProsAutomatic emptying system: Super handy. No need to mess around. The mopping disks get cleaned in every 200 to 300 sq feet automatically by sending the robo to the stationHigh suction power: With 5300Pa, it doesn't miss a thing, from dirt and small objects to random bits and pieces.Smart navigation: The AI 3D tech in this robot is cool - avoids furniture and bumps like a pro.Good battery life: The battery lasts a good while and it cleans up really well. Perfect for those with big homes.Easy to use: The Dreamehome app is well-made with relevant notifications, key settings, and overrides including zone wise preferences and no-go zones, etc. It takes a while to get used to the app but once you understand, it's very usable and functionalThere are a few downsides to mention:- When it comes to multi-floor mopping, you'll need to turn off the self-cleaning feature for the mopping pads. That's because you can carry the bot to another floor, but the emptying station stays put. This is definitely something that needs a solution.- The bot doesn't seem to pick up on smaller items like wires. It steps on them and then gets stuck. I'm hopeful that the algorithm will improve over time and this issue will be sorted out.- We've noticed that sometimes the pads leave a white streak in certain areas.- Lastly, the bot makes a pretty loud noise while cleaning the mopping pads, which can be a bit annoying.

Never ever buy Dreame products if you reside in India. Their have absolutely zero after sales support. .You can't buy any accessories like filters, mopping pads , detergent once it's over or requires replacement. Most of their accessories are out of stock always. I have been waiting for detergent since a month and unable to use the robot as cleaning is not effective. After shelling around 50-60K , this is the least one would expect. Pathetic.

Purchased on 16th Dec 2024Delivery time : 2 daysPackage condition: Outer box and Inner Box ; Inner box has the complete machine.Observed outer box original seal was tampered; But inner box brand seal was intact.Value for Money : 3.5/ 5 ; Very expensive; 55K is too much.Design aspects : 4/5 (little taller- 22” height excluding top lid opening)Quality of product : 4.5/ 5Quality of cleaning : 4/5Quality of Mopping: 3.8/5Noise levels during mop brush clean : 3.5/5Easy to remove parts and assemble: 4.5/5Easy to remove water tank : 4.5/5Water capacity: 4.8/5 ; excellentDirt removal : 3.5 / 5 ; averageInitial Setup user friendly: 4/5App friendly: 4.5App options : 4.5/5Battery power : 4.5/5 for 1000 sq feet carpet areaIntelligence for obstacles: 4.5 /5Cleaning fluid cost : Rs.1400/kitSpare Brushes cost : ExpensiveSpare brushes: Available in AmazonLive camera: Available; excellent viewNetwork management: ExcellentPet friendly: YesNotification sounds : Very pleasantPlug socket: 16A type 3pinOverall satisfaction: Presently Yes (after 2 days usage)I have been using Ecovacs Deebot since last 6 months but observed “Dreame L10s” far better than Ecovacs robot cleaning system .No Cash on delivery option available; Hence check product throughly ( package condition) before accepting from delivery agent with otp.Will observe and update more detailed review after 2 months usage . Thank you.

This is my third robot and the best of all. Lidar navigation is perfect. I like that it washes its mop pad as per my desire during cleaning, as there is an option where you can get mop pads cleaned after desirable sq ft area is cleaned.Multifloor mapping, auto washing and drying mop pads, auto cleaning dustbin, it also releases water to clean its base and later sucks up dirty water. Very low noise, my previous robots were really noisy.Over all a very good product.It cleans 460sq ft using just 30% battery, hence battery performance is also good.Over all a very good product.Only if it could climb the stairs alas 😕

I feel that it is not 100% super efficient bot in cleaning, yeah I think pretty soon we are going to achieve 100% efficiency. One annoying thing is when I turn on camera it speaks with a loud voice as though it is an emergency call. A customer should be able to turn the voice up or down, you dont have to forcefully shove and say this is privacy concern.