McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care 4th Edition

This book is simply fantastic. It provides great coverage of quality improvement and how it impacts other disciplines as well as how to implement various methodologies. By addressing basics and contemporary topics in quality, it makes a great reference that I frequently refer to.

I'm a graduate student, and many of my required readings were from this book. I finally purchased it for myself although it wasn't required. It's been a great resource to keep on my bookshelf and I'm sure I'll use it more over the years.

Exactly what I needed- exactly what was described. Good condition. What can I say- a book is a book. But it was exactly what I ordered and expected.

This book is one overly expanded chapter in a specific concept in healthcare. It did not need to be this long; chapters are basically repeated throughout the text.

This book is great! Everything that is covered in it, is exactly what I see happening in my own facility. Definitely applies to todays health care.

My text book arrived on time, it is what I expected. No complaints.

First of all, it's a textbook, who likes textbooks? My issue is that it does not have page numbers. Other books are a "picture" of the page, so it shows graphs and footnotes, margins, page numbers, etc- just like a real book. This one shows up like a book for pleasure reading- as in you can change the letter size. This would be fine if I didn't need graphs and charts and page numbers to cite. Other books allow for zooming in on charts, this doesn't even have the charts. This book looses it formatting. Sucks for school.

Arrived on time. Was exactly what I needed. It was in good condition and all the pages were in the book. Could not tell it was a used book.