USB Pro Gaming Headset for PC - Computer Headphones with Microphone/Mic, SM-H2Pro 7.1 Surround Sound Wired Headset with LED RGB Light - Gaming Headphones for PS4/PS5,Console Laptop

It is so tough to hear voices at any volume with this headset, sound volume is not the problem it cranks very high. I can't listen to voices and the built-in EQ button helps none at all. visually the RGB looks good etc but the sound quality is garbage.