Selaginella Moss Aurea 4'' Hanging Pot 'Live' Houseplant

I unboxed and watered them as soon as receiving them. I had one nearer the front window, so if the light difference was the issue, it should have caused one plant to grow healthier than the other. I misted the leaves. I transplanted them out of the nursery pots into slighly larger planters with great soil and drainage. The leaves were already brittle and dried out. I looked up and verified their care and feeding. I tried putting outside on my indirect-lit porch. I tried the other one in a shadier place, indoors. I tried everything. These things arrived like they were gonna die no matter what. BUT I contacted cust svc and couldn't get hold of Amazon for a return until it was day 31 by the time I got through.I normally understand a standard 30-day return policy, but for PLANTS? How am I supposed to predict they'll die until I try all the things to take care of them as best I can before requesting a return? I guess I was being too ethical by doing everything I could, because Amazon (or their chatbot) was hard and fast on the 30-day rule*. ALSO, the plant sitting below these mosses of death began to shrivel up, too! So, upon examining everything, bugs had dropped down from these sick plants and were now invading a previously healthy one! Looking through a microscope where the leaves emerge and unfurl from the soil were SUDDENLY just INFESTED with small colonies of insect larvae (baby bugs still in their worm state, when they eat up all available leaves and roots before metamorphisizing into adult insects). I had to move and separate all other plants and manually pick off these leaf-eating pests with tweezers, dig them up keeping the roots intact, dunk them in bleach water, treat them with my agri-bio pest/fungal control and some fertilizer so they can restore their biome, then RE-replant them, again, after sterilizing everything first.This isn't the first time to happen. I guess the moral of the story is to support my local nursery instead of ordering plants online.*I mean, really? They didn't even have to get me a refund; just replacements. I finally got hold of the vendor and they literally wanted me to mail back the dead, diseased plants. I'm not shipping dead plants infested with insect larva through the mail. Are they crazy?

This came in wrapped, safe and beautiful. It shriveled up and died as soon as I planted it. Perhaps I need to fix my green thumb…. Or reevaluate the handling and care.But it was a unique color and texture while it was still with us.

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The first image is the $19 hanging Moss I chose and the second image is what arrived today. And the third image is to put it in the context of scale. Soooo bad.