Kogan Page The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It

Name: Kogan Page The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It
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Product ID: 400400972

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Kogan Page The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It

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