Style:CAPTAIN 360 EX Captain ex series has preserved most key features from the previous captain version: styled with Steam punk appearance, built with visible liquid flow and LED lightening. In addition, captain ex series will bring you upgraded anti-explosion rubber and high-density water micro-channel, unique silent TF 120 double-blade fan, as well as updated tooling free installation solution, which will dramatically improve your heat dissipation experience, especially in terms of stability, silence, efficiency and convenience.
M**D
Best budget AIO I've used
Great budget AIO! It really looks badass with the reactor/turbine pump, and the glass tube coming out. the fans are really quiet, even at full load. I was worried the hoses to the rad wouldn't reach because i have a long case, as you can see in the pics, but it reached with plenty of room to spare. It's keeping my fx-8350 at 46-56c so i'm happy with it. I will be going back to this AIO in my Ryzen build as i love the black&red theme
M**O
Shady business practices in not honoring warranty for $3000 damage in parts
I would leave no stars if i could. DeepCool does not honor warranty coverage for their faulty products.I had purchased a Captain 240 EX through amazon a year and a half ago roughly. Everything was fine up until a few weeks ago when my computer shut off randomly. The Captain 240 ex leaked all over my entire system. My expensive custom rig ruined. The parts damaged and no longer operational are a MSI titanium motherboard, 32 gigs of corsair vengenace dd4 memroy, nvidia gtx 1080ti, m.2 samsung ssd, another ssd, seasonic PSU.. Only thing usable is the CPU oddly enough.After emailing DeepCool back and forth who have no US representation for support here in the states mind you.. i was told they could only offer me a compensation on the defective cooler and would not reimburse me monies on my damaged rig. Do yourself a favor and stay away from deepcool products.
A**R
DO NOT BUY, Protect your investment and go elsewhere.
I worked months of overtime to save up and built a high end pc. After having installed all the components correctly it worked for 3 weeks then spilled coolant everywhere inside my case destroying my Asus rog strix gtx 1080 oc as well as leaving a puddle of coolant on the bottom of the case where my 750W gold PSU is. After having emailed time and time again they still have not responded. Save yourself the headache and go for a corsair or cooler master as those companies will reimburse you for any damages that may occur.
T**I
Buy this cooler if you want to receive a defective, leaking AIO.
Note: Product purchased on NewEgg. It was so terrible that I felt I needed to post on amazon as well.2/2 of these AIO coolers I have received from DeepCool have arrived in an undamaged box and still leaking from the exact same place. It's not shown in pictures, but apparently the lower end of the J-shaped pipe that joins to the side of the pump housing is a weak point in the system. There is so much pressure in the system that it forces this joint out of its seal, and so a leak occurs.I took pictures of the issue and contacted deepcool's customer service via email, received a response within two hours. Note, this was in the late afternoon/ early evening and they are in Shanghai, so beginning of the business day there. They apologized profusely, said they had never had an issue like this before, offered me a free replacement and upgrade to the 360EX, which I accepted. NOTE: Multiple reviews have listed this exact same leak problem. I bought this because the reviews with problems listed really emphasized their amazing customer service, so I figured if I was unlucky enough to get a leaking unit, it would be an easy fix.First thing the next day, a new cooler was on the way, this was on thursday 12/8/16. Yesterday, on tuesday 12/13/15, the new cooler arrived at my house. It seems they have some sort of contract with Amazon, as the replacement came in an Amazon box. Also undamaged. When I opened the box, the first thing I noticed was moisture that had been sprayed around the interior of the box. So, I inspected the pump housing and the EXACT same joint had leaked. The system pressure causes coolant to SPRAY out of this leaking joint.I contacted deepcool support AGAIN, told them that I would not like another replacement, I would much prefer to just have my money refunded. They offered either refund by paypal, or amazon gift card, stating that some people who chose paypal refund were charged a fee of some sort. I requested the amazon gift card balance, and it was placed on my amazon account the same day. So, to recap, two terrible products with great customer service.
R**.
LEAKED but amazing customer service!
LEAKED but amazing customer service.I've had the Captain 240ex for less than 6 months, and it leaked from the glass "J" pipe where it fits into the side of the pump/cpu block. From other reviews, it seems this is a known failure point. The leak damaged my very expensive video card. It took many hours to clean up all my components and case the best I could (toothbrush and isopropyl, looking at you). Even then, the coolant permanently stained some components it sprayed but didn't damage (e.g. RAM heat spreader, etc.). Therefore, I can NOT recommend this product.However, I contacted DeepCool right away, wrote a cordial email explaining what happened, with pictures. After a few email exchanges, they agreed to refund my purchase price, plus reimburse the cost to replace my video card. I heard they were good in this regard, but didn't believe it. It turns out they are.Bottom line: It's a great looking AIO system, has a known point of failure (may still be rare), but the customer service should give you some confidence if you decide to pick up this item. I'm personally sticking with an air cooler for a while, don't want to do that clean up again.
J**E
Ill give it two stars for decent temps and a somewhat quiet operation when the pump doesn't sound like its chucking around marbl
RYZEN USERS BEWAREWhile this cooler seems to have a decent build quality the AM4 bracket must be either purchased separately or added to your cart with the use of DEEPCOOLS promo code. That being said the hold down plate is very loose until the cooler is tightened down, but the problem lies in the thermal compound that is pre installed on the block. The compound forms a very tight bond between the CPU and the water block.....so tight in fact if you try to remove the cpu cooler to re orientate it the pressure of unscrewing the two hold down screws will pull the Ryzen chip right out of the socket and leave it stuck to the bottom of the AIO. This means that you will have to very gently try to pry your 400$ Ryzen 1700x off of the waterblock and hoping that you didn't just destroy it or damage the socket on your motherboard. Ill give it two stars for decent temps and a somewhat quiet operation when the pump doesn't sound like its chucking around marbles in a jar.
A**N
Leaked after 2.5 years **EDITED**
Worked great, was quiet and easy to install but leaked after 2.5 years onto my 980Ti GPU. Will update this review if/when Deepcool get back to me with replacement of damaged parts.**EDIT** Deepcool replaced the cooler with a brand new better version and refunded the graphics card in full! Nice support Deepcool, awesome company care!
A**Y
Nice design
Had to return first one RMA, have had second now for a year with no issues, although I do wonder about how effective it is. Experiencing thermal throttle on CPU.Best CPU cover design though - looks great (except my new item is black, not white. Has murdered my colour scheme!)
T**D
Looks awesome but...
... It's quite noisy and expensive comparing to other. I switched to Orcus 240 after few weeks of using this one. Orcus is quieter, better equipped and those RGB :-)
E**Y
temps only a few degrees better than my old hyper212
Honestly disappointing performance, temps only a few degrees better than my old hyper212. The 'control' software is awful and the fans in silent mode tend to 'pulse' which is annoying. Ive got a h55 another machine, probably should have stuck with them. It is pretty tho lol
J**T
Four Stars
looks really good and keeps cpu cool even with stock thermal paste. no problems yet!
A**G
Five Stars
Easy to install! Noiseless! Unbelievable buy and the price was amazing for this!
D**N
Great cooler, looks good
Running this Cooler on my 7400k i7 and it does a fantastic job :) looks amazing in my case.
A**R
lived up to expectations and beyond!
Great for overclocking, comes with fan hub, great tubes so no kinks, a really easy install and comes pre-applied with thermal paste!
C**Y
Great aio at a smashing price!
Beautiful aesthetics, good price, faultless and cool performance 👍
R**.
Gute Leistung, guter Kundenservice; super Preis, überragender Look.
Vorweg, bei mir wird nur ein Xeon gekühlt, daher keine große Wärmeentwicklung. Die AiO Kombo hällt aber, was sie verspricht. Bei diversen Stresstest kratzt die CPU grade so an der 70er Grenze. Beim normalen Betrieb und zocken sind es 55°-60° unter Last. Die Pumpe ist für mich nicht hörbar. Die Lüfter sind ebenfalls leise und zuverlässig. Allerdings musste ich den Radiator in meinem Case (Corsair 460x) vorne anbringen, da es wegen des sehr engmaschigen und dicken Staubfilter des Cases bei Top mount zu Hitzestau im System kam. Radiator, Case UND Staubfilter waren dann doch zuviel.Die Installation war extrem simpel und ging sehr schnell.Bei mir sitzt auch alles bombenfest. Bei sehr großen Cases sollte man vorher aber die Schlaulänge mitdenken. Bei meinem vergleichsweise kurzen 460x war ich sehr froh über eher kurze schläuche -> erleichterter Einbau und weniger zu verstecken!2 Mankos gibt es aber:- Ich habe die Wärmeleitpaste durch ein Markenprodukt ersetzt, was Temperaturspikes beim Start von Programmen gleich mal um 3-5° (!) abfederte. (Finde ich aber verkraftbar. Bei diesem Preis und dem umfangreichen Lieferumfang kann man keine Marken-WLP erwarten).- Beim Entfernen der alten WLP ist mir eine recht große Delle im Kupfer der Kühlfläche aufgefallen. Diese liegt zu meinem Glück schon außerhalb der Kontaktfläche zur CPU, hat also keinen Einfluss auf die Temperaturen. Da dieser Produktionsfehler/Lieferschaden mir aber Sorgen bzgl. der Zuverlässigkeit in Zukunft bereitet hat habe ich den DeepCool Kundenservice informiert. Dieser hat sich umgehend mit meinem Problem auseinander gesetzt und wir konnten eine gemeinsame Lösung finden (Servicequalität wie ich sie bis jetzt nur von Amazon selbst kenne).Daher 1 Stern abzug wegen Delle auf der Kühlfläche, aber 1 Stern Bonus wegen des äußerst kulanten Kundenservices!
C**C
Silenciosa e impresionante
Vi esta refrigeración líquida en un par de reviews, y la verdad que quede impresionado por como hablaban de ella a pesar de tener tan poco renombre en el mercado. Pues bien, Deepcool puede estar orgulloso, porque esta refrigeración tiene unos materiales de alta calidad que me han impresionado. No solo eso, el diseño es una pasada y diferente a lo que solemos ver con ese tubo de vidrio a lo "Biosock" y un pulso iluminado sin software, en mi caso color blanco que luce genial. La tengo funcionando y es muy silenciosa todo el ruido que me hace el pc es del disco mecánico y el caudal de aire de los ventiladores es muy elevado. Tiene el plus de traer un disipador bastante grandecito de cobre, lo cuál se agradece y viene con pasta térmica incluida. Yo la tengo funcionando en socket 1151 LGA, para el cual he necesitado posicionar un acople por la parte trasera de la placa base que viene en la caja.
K**A
Zum zweiten mal gekauft! :D
Ja für meinen neuen Ryzen brauchte ich eine neue Kühlung, hab schon für mein Intel eine gehabt, den Vorgänger. Und mehr als 48°c werden nicht erreicht, schön Leise und auch sonst wunderschön anzusehen. Die Negativen Bewertungen sind doch totaler Schwachsinn! Ich werde demnächst mal ein Bild vom Dzibelmesser einfügen. MFG!Nachtrag: Bild und noch ein paar Worte, eigentlich müsste man 1 Meter entfernt messen, aber da dies dann nicht wirklich rüberkommt, habe ich direkt im Rechner gemessen, daher ein etwas hör es Ergebnis, 50–100 cm entfernt messen und man hat nur noch die Hälfte an db! Ach und habe die Kühlung jetzt schon paar Jahre und läuft immer noch TOP! Also ich kann sie empfehlen!LG
S**L
Five Stars
best cooler for the amount keeping my i7 6700k on 60-70 degree under load and rendering.
P**0
refrigeracion elegante, perfecta para modding e iluminacion espectacular!
buscaba una refrigeracion liquida para cpu con radiador con dos ventiladores, elegi esta sobretodo por el diseño, pero busque referencias en internet sobre review sobre esta y las valoraciones siempre fueron buenas, el color blanco del radiador, sus detalles de gamer storm, todos sus accesorios para un correcto montaje y la iluminacion tipo reactor nuclear hacen un efecto visual muy apreciable y bonito. de momento he observado una bajada de temperaturas apreciable en la cpu y una reduccion de ruido respecto a la que tenia antes muy grande.Resumen gran refrigeracion, bonito diseño y gran satisfaccion de momento.
F**N
Super produit !
Le watercooling fermé est de très bonne qualité. Il résiste parfaitement au temps et à une utilisation intensive. Il est très peut audible ou même presque et refroidit parfaitement le CPU.Je ne regrette pas d'avoir essayé ce produit qui est un très bon rapport qualité prix !
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