Equator All-in-One VENTED/VENTLESS Washer-Dryer 1.57cf/13lb 1200 rpm 110V

I've had the Equator 2020 24" Combo Washer Dryer for 10 months. First off, the manufacture contacted me before shipping to confirm the delivery address, and provide critical unpacking and setup instructions. Shortly after delivery, they contacted me again to see how all was going, and see if I had any questions. I had just installed this unit in my 5th Wheel (I'm a full time RVer), and ran my first load of wash through it prior to the call. At that point, I was experiencing a possible issue, and had a theory as to the cause and solution, but had not completed my troubleshooting/resolution process. The lady on the phone initiated a trouble/support ticket while on the phone, even though I felt it was premature for that. But she wanted to do anyway, get it in the pipe, in case I did need help. I thought that was awesome!! I completed my troubleshooting, and was able to implement a simple solution. In short, my theory was right, and my solution solved everything. When support contacted me, I advised what I had experienced, what I believed was the cause, and how I solved it. The gentleman from support concurred with everything. So, for the problem: This unit has two dryer configurations. Vent-less, which uses cold water and a condenser to dry, and vented. I chose vent-less, rather than boring a hole for the vent at this time. I don't recall the specs, but the manual advises how much space is required around the unit on top, sides, and back for air flow. In vent-less, the unit generates and holds more heat than vented. My 5th wheel had a cabinet specifically for a washer or washer/dryer combo, pre wired and plumbed except for the dyer vent. This cabinet met the specifications for top and back, but was short for the sides. Thus, would not allow enough air flow around the unit during the vent-less dry cycle. The unit would basically lock up (the electronics/control panel) during the dry cycle (no issues during wash cycle). I added a fan to move air through the cabinet. With the fan running, all works fine, and has done so for 10 months. I do think that venting rather than vent-less would be a better solution. The unit uses more water and generates more heat, in vent-less/condenser mode than when it's vented. Not really practical in an RV, especially if boondocking situation. I may go ahead and vent my unit at some point. Meanwhile, it just works great. Plus, I don't always use the dryer feature. I use a cloths line or drying rack for most (but not all) washes when/if practical. My cloths etc. come out very clean!! I'm glad I went with this brand and model. Originally I was looking at a more common/popular brand and model. But ended up choosing this one due to the fact the other brand/model had made a big jump in price right before I was ready to purchase. This caused me to research a little. And, at the time, this unit had a higher percentage of positive reviews, and had a better price.

I was fortunate that I decided to buy the 2 year extended warranty from Asurion... so this washer only cost me about $100 plus my time and effort to install into my 5th wheel. I called asurion to file a claim, and they said a repair person would call me about my error code E12, preventing the machine from drying. 2 days later, they sent an email refunding me to my amazon account for the washer dryer combo. Being such a chore to get one of these in and out of a RV, I would have rather someone try to fix it... but no, they just refunded me, so now I'm at square one looking for another brand to replace this one.Started getting Error Code E12 periodically after 4 months of use. E12 is for heater fan issue. Called asurion, got a refund. Still trying to use the machine and/or fix it, but limited information available.This is Chinese garbage- assembled (partially) in the US i believe. It does a decent job washing still, but i'm hang-drying mostly now that the E12 error still exists. Note: I use this machine in a vented mode, exhausting out the side of my RV.My 20-yr old Splendide WS2000 was far more reliable, until i got tired of troubleshooting that one; this was supposed to be an upgrade. Splendide at least has detailed pdf service manuals available online to do repairs yourself.Do not waste your money on Equator. I've had a bit of experience repairing my own washer dryer combos for RV use, as I live in a pretty remote area. No company should be selling a large appliance that doesn't even last 6 months. Also- I never had any issues with lint build-up, or items trapped in the drain... which is the go-to solution from the internet people. I'll be doing some more research, and after excellent customer service with the US Splendide headquarters in Clackamas, Oregon... I'll probably go back to Splendide/Westland Sales for a new machine. Just not worth my time to try to patch together this poor-quality Equator appliance... it's infuriating to have to try to fix an appliance after just a few months.

Excellent service a la clientèle ainsi qu’excellent

Do Not Buy. I bought 4 of these for rental properties, and they leak water out of the drawer, won't vent and fill the exhaust hoses with water, and 1 of them was so loud we couldn't use it, etc. I have tried for months to get both Amazon and the manufacturer to fix them or return my money. A service tech was sent to verify the issues with no resolution, as he said the machines are terrible based on previous customers. Amazon has been amazing on all transactions except this appliance one.

This washes and dries just fine, but the wash/dry cycle takes 3+ hours, and even then most loads need another 30-60 minutes to fully dry. I'm mostly using it for twin size sheet sets and cleaning rags, and it is leaving everything extremely wrinkly, even on the smallest of loads. Though it works fine, I'm definitely regretting my purchase.