Chilipad Cube Bed Cooling System - Cooling & Heating Mattress Topper, Dual Zone Individual Bed Temperature, Cool Sleep Enhancement, Temp Range of 60-115°F, WE Queen Bedsize (60"W x 80"L), Model: CP514

I love it, and I wish I tried it sooner. It seemed expensive (well, it is expensive), but it would have been cheap if I had tried it first before blaming and replacing several mattresses. I really appreciate the range of temperature that it offers. I set the temperature on high about 20 minutes before I go to bed, and when I climb into bed, it’s nice and warm. Just as I am going to bed, I lower the temperature to 64, and I’m able to sleep comfortably with a heavy blanket – my preference is for weight when I sleep. A great invention, and I don’t mind having to clean it once a month - only takes a few minutes, and would be worth it even if it were a nuisance! Five stars!

Spent a lot of time and money looking for a way to help me sleep. Short description, for the last 10 years I’ve been a “volcanically hot sleeper”, picture sleeping next to someone who feels like they just finished a marathon. I agree it was nasty so, Stumbled upon this little gem. Watched promo video and was like that’s me. Then I started reading the reviews, and even though I had already placed my order I was considering canceling based on the 1 month in people started having issues. I’ve owned mine 1 month running it at least 9 hours a day in the 50’s and it works great. I think some of the issue people where having have to do with how they maintained their units. Every week or every other week I change the water out of the units which typically helps with any cooling issues. I can’t really explain it other than after a week or 2 the machine will struggle to achieve temp so that’s when I dump the water out and refill it. You’re also supposed to clean it monthly so that could explain some of the other negative reviews. I did have an issue with one of the units not pumping water when I first got it but I lifted the machine above the bed and a syphoning effect fixed the issue with no noticeable issue after. As an average sized American male, I do notice the water lines but they don’t bother me, lines run from head to toe with 8-10” spacing, it’s actually better than I would have expected for comfort. Machines make noise but noise is negligible. My fan running in the other room is often louder. If you like absolutely silence do not buy. Wish remotes showed actual temp with set temp. Update:12/15/21 through the course of changing sheets I’m pad started to develop a leak. I reached out to chili and with in 2 days someone emailed me verified me and walked me through the warranty claim. I was honestly dreading the response, but nope chili made the process super easy, super painless, and if anything has made me a life long customer. You just don’t see customer service that good at this time of year in this kind of market. Two thumbs up to Mary the ‘sweet dreamer’ specialist who helped me. I could see how someone who is buying this product for luxury may find flaws but if your genuinely are looking for a reputable company with an affordable sleep climate control system because you just sleep too hot or cold, this is the product for you. I love it and I think any reasonable person would, unless you have a manufacturing issue which happen inwhich case talk to their customer service it’s easy and they take care of you.

I bought my first chili cube in 2022. I’ve had trouble sleeping for my entire adult life and temperature regulation has a lot to do with it. As soon as I bought my chili pad, I loved it. I loved the wide range of temperatures, the lack of thickness of the pad and the overall comfort it provided, even when I wasn’t using the heating or cooling function (which was rare!). The pad feels high quality and you can hardly feel the tubules that run through it. I have never had a problem with it leaking but the fit for the chili pad “for me” king size was not great. It would constantly bunch up and leave you with a portion of bed that was not temperature regulated. I was able to live with constantly adjusting it though, until it stopped working all together. About a year after purchasing, my chili cube starting showing random codes on the screen, flashing its lights and making strange noises. It stopped heating or cooling. I was devastated but the customer service team came through and sent me a replacement, as I was still within the warranty period. A year later, that one stopped circulating the water. As I was now out of the warranty period, they would not send me a replacement for free. I was dependent on the chili pad for sleep at this time so I forked out over 1k on buying the king sized chili pad with two cubes, so both my partner and I could enjoy the temperature control. I purchased this is in July of 2024. In November of 2024, my cube again stopped circulating water. They provided me with a shipping label to send it back and sent me a new cube as a warranty replacement. All in all, I was without a cube for my chili pad for about a week and a half. I’m extremely unhappy with this considering system is about 4 months old and very expensive. I shouldn’t have to be without it at all. I received the replacement cube earlier in the week and it also does not circulate the water needed for temperature control. I’m extremely frustrated with this situation, as I now need to wait for sleep.me to get back with me again to address this issue. This system is way too expensive and way too new to be operating this poorly. There are several other systems that are available now that offer similar temperature regulation that I would encourage you to try. I will be purchasing one of those as my next system unless the quality of chili pads improves. Going through 4 chili cubes in 2 years isn’t acceptable. Edit: 2/9: Both of our chilicubes stopped working again. We received replacements but one does not work. 13 days after requesting help, I still do not have a working chili cube. Video is of the replacement and the sounds it’s making instead of cooling and heating the water.

I've had it for two nights. It makes a noticeable difference in my ability to keep my sleeping environment cool. I've been hesitant to buy the product for 7 years and finally did after saving because of hot flashes and the chaotic temp changes at night due to the weather in the area. The white noise from the machine is hardly noticeable(comparable to a desktop pc running,maybe even quieter), the pad cools down in a reasonable amount of time. It's nice for the nights where I run hot. I'd been sleeping with ice packs,but they were melting too quickly. This stays cool consistently through the night. Read and follow the instructions first before plugging the machine in. It'll help. I used AI to get further instructions when first setting it up. It took more water than I'd expected it to in order to get the unit to work. I'll edit my review after a few months if I run into any problems. My intended use for it is to manage high body temperatures and the upcoming warm nights of the warmer seasons. I hope it performs the same as it has the past few nights.

The Cube & the Dock Pro both work very well for heating; however, if you are larger, physically active, especially closer to bedtime, a human furnace, or live without AC in a warmer climate, opt for the Dock Pro (on the Sleep.me website). If you are the kind of person who’d bring a light jacket to a picnic on the Sun, either version will toast you nicely. Also, the company built a failsafe against subscription models into both devices, as neither needs to connect to Wi-Fi to work, and you can avoid the app altogether, which only costs you the chance to program a sleep temperature schedule.

Mixed feelings, the pad kinda works, used for about a week, i got easier into deep sleep but the side effects of using it made me return the product: - i have a very good mattress, the pad on either side complete destroys the experience, as it is rough, as it has tubes to circulate the water, they will become stiff as the water flows. - the temperature was not exactly uniform, some parts of the body were warmer. i guess physics... - because it is rough, i found myself turning a lot more than usual. my mattress is very high end, copper infused with memory foam. i bought it to minimize the turning, the pad nullified that - noise level is terrible, you get used to it, but because of the roughness of the pad, i was waking up to turn, and ended up been harder to go back to sleep because of the noise. most youtube videos i watched, basically what the algorith offers you anyway, do not talk about comfort, temperature uniformity, offset the mattress qualities, noise level. specifically noise, nobody talks about. this is just my experience, maybe the youtuber are right for most people, but not for me. at $700, it is definitely not a good buy. i would pay $1,000 if it was quiet, soft, and with uniform cooling. hope that helps you.

This is my second Chili Cube in 10 years. My husband bought me my first one 10 years ago and it finally died a year ago. The Cube makes your bed feel nice and cool like when you first get in at night, only it will now feel that way All Night Long (and you can make it colder than that if you want!). I don't have to lower my AC or buy an external AC unit and freeze out the rest of my family to sleep well at night now. I can sleep with weighted blankets, big dogs, and other people against me without overheating. It's perfect and refreshing and feels amazing. I love feeling it start cool down the bed when I first turn it on. Sleeping a little cold tonight? No worries, grab the remote and turn the temperature up. It's quickly and fully adjustable for maximum comfort. Worried about it leaking? Don't. In 10 years, neither of mine have ever leaked. They are build good and tight. The only downside I've found over the years is that I can't take my Cube with me when I don't sleep at home.

Just for everyone on here saying it only works when it wants to, I bought this for my wife in 2021, have never had an issue, until recently she said it was making a sound and would shut off, didnt cool after multiple cleanings still same prob, so tonight I figured after this many years! Might as well take it apart and see what up, worst case I buy her another one, ( it’s been well worth it!) so I open it up! Strip back the insulation on the hoses and find a small leak, fine, cut it out and repair, try it again, still flashing lights no response from the unit, still making a weird sound, so I open the main unit, clean the fans check the pump all good dust off the vents and reassemble, it’s working like brand new!!! Quiet! Like when we first got it and cooling even better! Best thing I ever bought to get her through that menopause stage! I dont know if you can still buy these but would definitely recommend! 🤘