AvalonA6BLWTRCLRBLK Touchless Bottom Loading Cooler Dispenser-Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles-UL-Black

Works well! Easy to load from the bottom for those who cannot carry bottles high. This water dispenser has saved my family so much wasted money on plastic bottles. We just fill up our reusable water bottles and it stays cold throughout the day. Also the hot water makes it so easy to make tea or even soup cups when you’re in a rush.

Great little machine! I only hear it running if I’m really paying attention, and it’s only once or twice a day. It will start humming a little while it is heating/cooling the separate water compartments. I used to have a top load machine and I was sick of having to flip a 5 gallon jug of water upside down while trying not to spill it everywhere in the process, so this is exactly what I needed! Also has a nice little nightlight that you can switch on and off, great for me because I keep it in my room for filling my water bottle and making tea (hot water is BOILING hot, so that works great too!) so it’s nice to have light source if I get up to get a drink in the middle of the night. And I don’t have to walk all the way to the kitchen which is the best part 😁Only issue I’ve had is that the little error light to switch out the jug will sometimes stay on after I’ve just put one in, but if you just open and close the door, that fixes it right away. I guess opening and closing the door activates some kind of sensor that tests how much water is in the jug.You can also turn the hot and cold water features off individually which is great! If I ever have someone visiting with tiny humans, I can shut the hot water portion off completely. It already has a great child safety on the hot water, but it’s nice to have the extra assurance :)

If you have a large bottle or container it’s hard to get under to get water. Otherwise it works well like the nightlight feature.

We purchased this to serve hot beverages at our Observatory during winter star parties. It managed wonderfully while people were coming by a few at a time. At one point we had a large crowd, which drained the hot water. It was a 15-20 minute wait while a new batch heated. Otherwise, it worked fine for us on this first experiment. It's a great style, easy to set up, and we especially like the safety feature on the hot water dispenser. I purchased it precisely for the red paddle on the hot water, so it would be very obvious in the low light of the event. The night light is a nice feature.

This Water Cooler is extremely easy to use when your hands are full, etc.Just like a beverage machine, it has paddle switches so you just hold your container up the spigot and it fills. And once you've tapped the hot water safety button, it stays locked so you don't have to continue to hold a button while the container fills.This is also a bottom loader, so you can easily slide the full jug into place without lifting.It has a flat top so you can set your container lid down while filling the container and you don't have to stand there holding stuff like an idiot until your bottle is filled. I can't think of anything that could make this better than it already is.And if you are still undecided....This thing has a lighted dispensing area so you can still get your fill -even at night!

I do not recommend purchasing any water dispenser from Avalon. Not because of the product, but because of the "warranty" should something go wrong. This is my 3rd Avalon dispenser over several years. The first 2 were awesome and simply wore out. This one, less than 2 months in, the spout didn't work. A nice technician had me take apart some things and try to troubleshoot the problem. It was determined that indeed it was a faulty spout. This is where Avalon goes wrong. Instead of replacing my dispenser and sending me a new one, they send out a new spout for me to replace. I wait almost 3 weeks for the part and I'm sent instructions on how to take apart the machine. They actually sent 3 different YouTube videos for me to watch! I was finally able to get the tube attached to the new spout, however there is not enough room to get the ziptie back on, so I have no idea how long it will work before leaking. This is not a warranty. This is a DIY customer project should you have a problem with your dispenser! That is horrible customer service. They haven't even bothered to follow up to see if I even got the parts, let alone was able to fix it. The sad part is, I would give them 5 stars had they just replaced my broken dispenser instead of this nonsense. If your Avalon works, great. If it breaks, you are screwed, unless you are a mechanic. I will look to other brands from now on.

Cold water doesn't really get cold.

I'm just one person using it and the water is always hot and cold every time. I think it can do 2-3 large cups before needing to heat/cool again, but it appears to do so very quickly. When I first turned on, I had chilled water in just a few minutes. Totally silent heating, same noise level as a dorm room fridge for cooling. Very quiet pump to replenish water from the bottom bottle when dispensed. Very narrow, fits anywhere. Holds about 2 gallons in the heated/cooled tanks. LED light at dispensing area is nice. Includes self cleaning feature and easy to remove the top to manually clean the cooling tank (The tank lid comes right off once top cosmetic cover is removed). There is a drain on back for draining to facilitate cleaning. Would be nice if there was a small shelf or somewhere to store the bottle cap when bottle is in use. Read instruction manual before using with 3 gallon bottle - you don't need to cut the pickup tube like I stupidly did before reading that the bottle neck adapter is adjustable. Other than that, very happy with the purchase.