Can the Aqara U200 connect to Wi-Fi for remote control?

The U200 requires a Matter-enabled hub to connect to the internet. Only when paired with such a hub can it be controlled remotely through the hub’s compatible app.

Why isn't the motor working properly?

Please ensure the correct adapter is selected from the 9 incuded sizes and that the lock bodyis fimly secured to the door using the provided achesive pads if needed.

If I don’t have a compatible hub, can I still use the lock?

Yes. You can still use the basic features via Bluetooth in the Aqara app (like adding fingerprints, passcodes, and Auto Lock). However, features such as Home Key, remote unlocking, and automations will not be available.

Does this product support Apple Home Key?

Yes. The Aqara U200 supports unlocking with Apple Home Key, but it requires a Matter-enabled Apple hub (e.g., HomePod 2, HomePod mini, or Apple TV 4K 2021/2022).

Why is the fingerprint not unlocking the Aqara U200?

Ensure your finger and the sensor are clean and dry—wipe both with a clean cloth. Some fingerprints (e.g., children or elderly) may be too faint to recognize—try another family member to check if it’s a fingerprint or device issue.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Aqara Smart Retrofit Lock U200 with Apple Home Key & Fingerprint, Silver

Aqara Smart Retrofit Lock U200 with Apple Home Key & Fingerprint, Silver

Product ID: 641816860

Details

Brand
Aqara
Item dimensions L x W x H
2.44 x 2.36 x
Lock Type
Biometric
Material
Polycarbonate
Special Feature
Fingerprint

🔋6-month rechargeable battery life

🔐Matter over Thread native support

🖐️Fingerprint + multi-method unlock

$578.73

Duties & taxes included

In stock

Sold byAmazon EcuadorDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Ecuador.

Secure transaction

Description

🔒 Elevate your door security with smart precision and effortless style.

MULTI MODAL ACCESS CONTROL - Unlock your door your way—fingerprint, Apple Home Key, password, NFC, mechanical key, or app control for ultimate convenience and security.
QUIET INTELLIGENT LOCKING - Activate Quiet Unlock Mode to reduce noise and rely on the built-in gyroscope for auto-lock and open-door alerts—smart security that adapts to your routine.
SEAMLESS SMART HOME INTEGRATION - Native Matter support ensures flawless compatibility with Apple Home, Alexa, Google Home, and more—future-proof your connected lifestyle.
EFFORTLESS RETROFIT INSTALLATION - No drilling or screwing needed—fits over existing Euro or Scandi locks for a sleek upgrade that blends security with style.
LONG LASTING POWER RUGGED DESIGN - Rechargeable Li-Ion battery lasts up to 6 months on a single charge, with IPX5-rated keypad built to withstand outdoor elements and extreme temperatures.

The Aqara Smart Retrofit Lock U200 is a versatile biometric smart lock featuring native Matter over Thread support for seamless integration with major smart home ecosystems. It offers multiple unlocking methods including fingerprint, Apple Home Key, password, and NFC, combined with a rechargeable battery lasting up to 6 months. Designed for easy retrofit installation without drilling, it includes smart features like Quiet Unlock Mode, auto-lock, and tamper alerts, all housed in a durable, weather-resistant keypad suitable for outdoor use.

Specifications

ASIN	B0D1BZPJP1
Additional Features	Fingerprint
Best Sellers Rank	#102,123 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #384 in Deadbolts
Brand Name	Aqara
Color	Silver
Connectivity Protocol	Matter Over Thread, Bluetooth
Control Method	App, Touch
Controller Type	Apple HomeKit
Customer Reviews	2.6 2.6 out of 5 stars (2,067)
Finish Types	Polished
Included Components	Smart Door Lock
Item Dimensions	2.44 x 2.36 x 5.98 inches
Item Type Name	Smart Lock
Item Weight	0.65 kg
Lock Type	Biometric
Manufacturer	Lumi United Technology Co., Ltd
Material Type	Polycarbonate
Model Name	Smart Lock U200
Model Number	EL-D02E
Number of Items	1
Number of Pieces	1
Recommended Uses For Product	Home Security
Shape	Rectangular
Style Name	Smart Lock
UPC	192784001608

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

$578.73

Duties & taxes included

In stock

Sold byAmazon EcuadorDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Ecuador.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

View all Trustpilot reviews