Fitbit Google Ace LTE - Kids Smartwatch with Call, Message, GPS, and Activity-Based Games, Ace Pass Data Plan Required - Mild - Strange Arcade

Finally, after failing twice with Gizmo watches for my older kids, we found success with this watch for my 3rd child. It is simply the best kid's smartwatch we've owned BY FAR.Pro's: This watch looks great, performs above expectations and my daughter loves it.1. The sound quality is more than adequate on the other callers end. It's not perfect on the Fitbit end but it's very close when it comes to clarity.2. The fact that my daughter has to meet certain fitness goals (steps) in order to unlock any game features is such a great idea. She will go out of her way to meet the step goal every day and every month just so she can be earn new games. It's so cool.3. School mode allows the parents to put the watch in a Do Not Disturb mode during school hours in order to keep them from being distracted but still allowing them to accumulate steps4. It looks great5. The touchscreen is responsive and simple to use6. The texting is easy and convenient. Allowing her to talk to text and also send vocal recordings is awesome.7. The tracking feature is very accurateCons:1. The battery drains pretty quickly. It is of course, affected by how much she uses it, but on average it only lasts around 24 hours. Either way, we bought a charger stand made specially for the device and she easily charges it while she sleeps.2. I wish we could just simply press once to toggle school mode. Instead you have to go into settings and find it. It won't allow a single call or text go through in this mode. I bet you're thinking "That's what it's supposed to do." You're right, but in an actual emergency while in school mode, she would have no way to reach us and vice versa. I wish there was a simple way to toggle it on both ends. For example, the other day my oldest son dropped my daughter off at her friend's house the other day. Unfortunately, the friends weren't home but my son had already left her there. She's 9, so she freaked out when she realized she was alone. This happened on a snow day so school was cancelled. The watch would not allow my daughter to call us for help. Even though there was no school, the watch was still is school mode. (After crying a while, she's doing great now btw).All of that said, this is well worth the cost!

My kids and I are already in the google ecosystem, so setup was super easy. A friend of mine had a few problems setting up her account because her son's Gmail account had an issue and she needed to make a new one. It became a hassle for her but as long as the accounts are usable it should be okay. The biggest problem was that she paid for the year membership on the wrong account and that was difficult to get straightened out with customer support. They say the $119/year plan is not refundable, even when it was mistakenly applied to the wrong account.My son LOVES this watch. Like others have said, it's a great way to keep him out of a phone for a few more years while giving us quality tracking and connectivity for calls and texts. This will let us give him more freedom over the summer and in the afternoons while giving us peace of mind about where he is.He also loves the games and step tracking. He's been using it a lot in the first week or so, giving a shorter than expected battery life of just a day. I'm hoping the battery life gets a bit better in the coming weeks, especially as he uses it a bit less.The watch is a good size for the kids, the band is very comfortable and fits well. I like that by getting the year pass, we get another band for free. He's still deciding on what band to get, but we have a couple of months to figure it out. I think it will be the Minecraft one. I like that it comes with a screen protective bumper, but I spent another 10 bucks to buy a screen protector that actually covers the screen. I found several reviews that mentioned scratched lenses and I'd like to avoid that.Overall, I'd say this watch is a good value among it's competitors, even at two years after release. I hope that the battery life gets better, but part of that is just how long the screen is on per day because he is enthralled with the watch. It's a win-win for parents and kids, lots of fun while giving us the tracking and exercise data we are interested in.

We were excited to get this for our soon to be 10 year old daughter. She was excited as well when she opened the box and saw it. The hardware is great, the watch software is great, the user interface is great. The setup was super easy on my Samsung phone. I was immediately able to call and text her, as she was able to call and text me. We set up my wife's phone, but we had to tweak her Pixel's permission settings, which was fine since we know how to do that. Sadly, that is where the good ends. Here are the problems, from minor annoyance to outright design failures, which are quite surprising since I expected more from such a major tech company.1) The grandparents got stuck with the app setup on their phone, as they don't know how to go into settings to allow the proper permissions. They were able to call my Daughter, but she was not able to call them, which is very disappointing as we listed them as emergency contacts. We can fix it, but it shouldn't be difficult.2) I have a Galaxy Watch 7. If my daughter called me, I would not get a notification on my watch. If she texted me, I would get a notification but could not answer. I use my watch so I don't always need to have my phone with me. However, in order to ensure my daughter can always reach me, I need to have my phone near by at all times. Ridiculous that there is no support for Android Watches to receive or make calls to the Ace LTE.3) Android Auto support is even worse. While driving, a call or text from my daughter was not sent to Android Auto. Therefore, if my daughter calls while I am driving, I will not know until I check my phone. Again, unbelievable that Fitbit/Google did not anticipate that parents would want to get notifications or calls on their Android Auto screens.4) My wife's car doesn't have Android Auto, so she connects through Bluetooth. However, her Bluetooth connection would not recognize an incoming call either.5) We paid for the 50% full year subscription in advance. Be aware that if you purchase a full year upfront, and you find you don't like the Ace LTE experience, you will not be refunded the cost of the subscription.It is truly surprising that this product would be released with all of these connectivity limitations by Google. There are at least 6 other similar products available. While the Ace LTE may have better quality hardware, it seems like the other options have a much better thought out infrastructure plan for their products. The other companies seem to understand their customer needs. Surprising, Google was clueless with their approach for a kid's LTE watch.

As a parent navigating the complexities of raising kids in the digital age, I was on a quest for the perfect balance: keeping my children safe and connected without exposing them to the full-fledged smartphone experience. After exploring comparable options that fell short, this Fitbit emerged as a near-perfect solution, exceeding my expectations in many ways while presenting a few minor challenges.Pros: The ability to know my child's whereabouts at any time is invaluable, providing immense peace of mind, though faster location updates or passive notifications would be helpful (hoping this can be fixed with software updates). Call quality is clear, ensuring effortless conversations with my kids. The messaging feature is a delightful way to stay connected. My kids love expressing themselves with emojis, and I appreciate the instant communication channel. The battery consistently lasts throughout the day, even with active use. The ability to lock down the device during school hours with School Mode gives me peace of mind for a distraction-free learning environment. My kids love tracking their steps and activities, motivating them to move more and embrace a healthy lifestyle. The built-in games provide a safe and enjoyable alternative to smartphones, keeping my kids entertained without the endless distractions.Cons: While the initial setup process might require a few attempts, it remains straightforward. The activity tracking feature is fantastic, but certain activities necessitate removing the watch, which can be a minor inconvenience. The Fitbit app is functional, but a few UI refinements could enhance the user experience and prioritize essential features like messaging and location tracking. My kid managed to chip the glass on the bottom edge, so investing in screen bumpers is a wise decision to prevent accidental damage.Overall: This Fitbit has revolutionized how I connect with and protect my children. It provides the perfect balance of freedom and security, encouraging healthy habits and open communication. While a few minor improvements could elevate it to absolute perfection, this smartwatch is a game-changer for parents seeking a safe and engaging alternative to smartphones. AAAA++++ would buy again!

This is our second one for another child. First one, we have used for a couple months now. Note, the watch comes pre charged to about 75%, but you have to put it on charger to initiate setup.PRO- It's really easy to put the band on the watch. Also easy for the child to put the watch on themselves and adjust.- We are an android family, with family profile and google wallet / pay all that already setup. My children also have their own account. So setup is really easy, just pick their name, done in maybe 5 clicks.- Tracking is integrated with Google Maps. You will see them from the app as well as within Google Maps. It's pretty accurate.- Battery life is good for LTE device. Can fully charge in 15-30min or so. Last about 1.5 days.- It's water proof, you can swim with it.- Reception is good, sometimes my T-Mobile phone won't get reception in the hills, but this watch still have it.- Child can call or message you. With messaging, they can text, voice to text, or record a voice.OK- This version comes with bumper, nice bonus. Though, wish it wasn't necessary, or thinner, as it does deter from it's slick look.- It's really fun for them, lots of games to keep them active. (Game part I don't like.) But it has good fitness tracking ability that comes with fitbit device, so that is good.- There is orientation to the charger, though generally my child has not have problem with it. There was only one day when it didn't get charged, I think it was due to the orientation issue.- Child can only message people you add (they have to install the app on their phone). In other words, only communicate with trusted adults. This is fine and probably good idea for little kids. But if your kids are older and watch to chat with their friends, then this is not supported.If I could turn off games, or device can chat also chat with another watches (between siblings), then I would give this watch 5 stars. But for now, it does the job of giving me a peace of mind.

Pros: Easy for my 5 and 8 year old to understand and figure out. The messaging and calls go through and are easy to hear. Charges fast.Cons: The charge lasts less than a day, and if my kids go inside any of my neighbors houses, the watches lose service and I can’t contact or track them. Super frustrating because that’s what I got them for. We actually couldn’t find my 5 year old because none of the calls or tracing went through (he was just next door). Ultimately, I wouldn’t get these again and I would look for something with more reliable service. They’ll do for now because we bought the year of service.

It’s been about a month and I VERY much love this product. We bought for my daughter because she just moved to a very large neighborhood!-only I can add contacts into her watch, which makes me feel so much better!-it tracks her with GPS, but also tracks her steps and exercise-it holds a charge for quite a bit-it’s a lot less chunky than other watches and the band is more comfortable-it has calling AND messagingIt took me just a bit to set it up, but it’s because I’m so bad at signing into my google account! If I was more tech savvy, it would be a total breeze!My daughter got turned around in our neighborhood and her friends ran off without her and she was able to immediately call me on the watch, and I could track where she was in the neighborhood so I could get to her almost immediately! I very much appreciated that!

After reading other reviews and really carefully considering this purchase, we are happy we decided to give it a try.I have had fitbits for over 7 years now, and my husband and I currently each have the fitbit versa 2. I was a little worried the Ace might be too big for my 8yo's wrist, but its actually a great size. It is a little thicker than the versa, but I expect that given its meant to have the housing to be able to use a 4G network.Setting it up was quite easy, and being able to add other family members was great. The app is easy to sync to the phone, and both parents have the app (as well as grandparents for emergency uses). It seems pretty durable, as someone who has knocked the crap out of her Versa 2, I dont really have any concerns for the Ace. I did buy a protective case for it that is really thin and came in a 2 pack, just because things happen and its an 8yo, but I really dont have any concerns about its durability.It is fairly accurate in letting you know when the watch is on or off your kids wrist (came in handy when I was able to figure out why they weren't answering my messages) and gives you a close approximation of where they are via GPS. Did it know that my kid was at a neighbor's house? Yes. Was it so accurate that it knew the moment he crossed the street? No. Once they were further into the neighbors yard, it showed as much, but to expect 100% accuracy is probably just going to let you down. It does at least get you 95% accuracy, so you can make sure they haven't wandered off to somewhere they shouldn't be, and again, lets you know if the watch is on, which could be a useful feature if your kid is prone to trying to sneak.The keyboard on it is incredibly small, again not surprising given its a watch. My kid enjoys it because its like a little spy watch, but mainly uses quick responses or just chooses to call if he needs something more elaborate.So far, we haven't encountered any low signal issues, and we truly live out in the middle of no where (i.e. 20 minutes from the closest town, not even city) and its worked well.However, because it is on 4G and always looking for signal, we've found we can only go 1.5 days before needing to charge the watch. I really dont know how they could make that better, considering phones do the same thing if they dont have signal with a much larger battery. For as small as it is, I'm impressed it lasts that long, with my kiddo turning the screen on every 10 minutes to check step progress and time, lol.Overall, this has been a great purchase for our family and a great alternative to a phone!

Bought this for my daughter and absolutely gutted that it does not work in Canada. Amazon.ca why have it on your platform when it does not work in Canada. Actually ships from the USA.

Es una barbaridad que vendan un articulo que no se puede usar en mexico por que la app del celular ni esta disponible en mexico, Amazon deberia hacer algo

Really annoyed that this is unusable yet bought from Amazon in the uk. Product discontinued so unlikely to be able to sell on to a US buyer

This item doesnt work in the UAE, do not buy if you plan to use it in the MENA region as it is not made for it.I dont understand why Amazon would sell such an item in our region. should be removed or atleast notify the buyers.

CANADIANS:DOES NOT WORK IN CANADA.