I bought this product 34 days ago and now it stopped working. Return window is closed. What should i do? Anyone else had same issue?

Same scenario, bought for my wife for Christmas 2022, stopped working in late January, contacted the company via their customer service email site. NO RESPONSE!! Good Job Amazon another rip off.

Just received all the way up at 9 and isn’t even hot! Anyone else ?

Terrible just received and doesn’t get hot it’s on the highest level 9 and it is barely warm :( return

Do the heating elements extend to side of neck or just in center? I have left side neck pain.

I took mine out to actually feel it. It does have a place on each side where there are 2 wires. I was having some bad pain with a left kink in my neck and this helped a lot in relaxing it out. I think it would also help if you turned it around and held the side of it up on your neck if you wanted more heat actually on the side of your neck. I think it is a great product for me.

What are the temperatures for each levels? How hot it can be?

I don’t know what the temperatures are for each level. No information is given for this. I always set my mine for level nine, and that works very well for me.

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Description

🔥 Feel the heat, ditch the pain — your neck’s new best friend!

SMART SAFETY TIMER - 11 auto-off options with countdown ensure worry-free use every time.
ERGONOMIC LARGE FIT - Generous 19"x22" wrap covers neck and shoulders for full-area relief.
LONG LASTING WARMTH - Retains heat for up to 2 hours, keeping you cozy beyond the session.
CUSTOMIZABLE HEAT CONTROL - Tailor your comfort with 9 distinct heat levels for targeted relief.
WEIGHTED THERAPEUTIC DESIGN - 2.2 pounds of soothing pressure to melt away neck and shoulder tension.

The Comfytemp Weighted Heating Pad is a 2.2 lb electric wrap designed to deliver customizable heat therapy with 9 settings and 11 auto-off timer options. Measuring 19"x22", it provides ergonomic coverage for neck and shoulders, retaining warmth for up to 120 minutes to effectively relieve pain and tension.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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