AP6-PRO WiFi 6 Access Point | High Performance 6.3Gbps Wireless Access Point | Seamless Roaming, PoE+, 4096 QAM | IP54 Rated WiFi Access Point | 4x4 MU-MIMO Antennas for Extended Range

UPDATE - Support Recovered — and So Has My ConfidenceWhat began as a frustrating experience with the AP6 Pro has ultimately turned into a much more positive one — thanks in large part to direct involvement from Alta Labs CEO Chase Harrison, who ensured my case was resolved properly when others failed to act.Initially, my AP6 Pro died unexpectedly after a power event involving a POE port on a Route10 router. The performance leading up to that point had been excellent: fast Wi-Fi 6 speeds, a sleek and professional design, and promising integration with the Alta Labs ecosystem.Unfortunately, early support attempts went unanswered or were limited to a generic power cycle suggestion — leaving me disappointed and concerned about long-term reliability and post-sale support.That has since changed. Multiple representatives from Alta Labs and their parent company, Soundvision Technologies, stepped in to not only resolve my issue but also follow through with comprehensive communication and testing. It’s clear that Alta Labs is making a concerted effort to build a better support infrastructure — and they followed through.The AP6 Pro remains a compelling product, and I’m glad to say that Alta Labs is now living up to the potential of their hardware with a customer support experience to match.Original Review:The AP6 Pro had all the makings of a great access point. Wi-Fi 6 performance was strong, the form factor is sleek, and it being within Alta Labs' ecosystem seemed promising. Unfortunately, all that promise ended with a sudden and unceremonious death - courtesy of a POE port on an Alta Labs Route10 that decided to kill the port during a storm.What’s worse than hardware failure? Being completely ignored afterward.Despite reaching out to Alta Labs support multiple times, there has been little effort to resolve the issue. No troubleshooting beyond a generic power reset, no replacement discussion, and absolutely no accountability. “Matt” from support has all but vanished.There’s no dedicated end-user support, and no help outside of narrow business hours — a serious flaw for any networking gear, especially one positioned as reliable and pro-grade.The AP6 Pro might be solid while it works, but be warned: once it's down, it's staying down — and you’ll be lucky if anyone at Alta Labs even acknowledges your ticket.

Already had route10 setup. Basically plugged this in and went to management and was up in under five minutes from picking up the unopened box. Have had no connection issues using it for the last six months. However I am running fairly few devices and all of my high throughout is done over Ethernet. We only use it for phones, tablets, and a handful of other devices all within 100 feet of the AP with at most three between the device and AP

Sketchy advertising! This access point is a WiFi 6 access point, WiFI 6 cannot support QAM4096, only QAM1024 so you are basically paying for hardware you can't really use. This thing runs very hot!

These do require decent technical skills to set up, but if you have those these are a slam dunk to set up. End result is Wi-Fi that never goes down and is nice and strong. I compared this to Ruckus, InstantOn, and Ubiquiti. It outperformed all but the Ruckus (which is in a very different price class, and they nearly tied), and the controller is much more modern than the InstantOn controller without any of the unnecessary features of the Unifi console.It has what it needs currently and that’s it. Some cool things include multi password SSIDs. Worth the cost to me even now and any stability concerns that were an issue earlier this year in other reviews have disappeared as firmware improves constantly.

An unfortunate revision:Well, the unit failed about six months in. When I contacted Alta, I found out that the seller is not an official vendor, and is instead most likely purchasing and reselling it. Alta does RMAs through their vendors, so I'm out of luck, having contacted this seller and received no response.It's too bad; when the unit was working it did a fine job (see my original review below), but I can't recommend either this AP or Alta or the seller anymore. I'm definitely disappointed in Alta, as they freely admit it failed, but don't seem to take responsibility for replacing it. At least not yet. If you make it, you should be willing to replace it.Original review:NOTE: I'm an old, cranky IT professional. I've never been really happy with consumer wireless routers; the last one we had was a Linksys WiFi 6E unit, and it was a pain. Even after I installed a Palo Alto firewall at the house and turned it into just a WAP, it was flaky and annoying.I was initially looking for a dedicated 6E WAP (why get slower?) but could not find one with the features we wanted. Then I stumbled across Alta. I did some research over a couple of days, and decided to give this unit a try, given the good reviews and the fact that they are in Utah. I don't know why, but I get a bit antsy when looking at some of the less costly units from overseas. Not only for security reasons, but software quality and support.Setup had a few hitches until I got over some less-than-clear areas of the UI. I plan on sending Alta my notes, not because I think I'm a great UX person, but if I, with a goodly number of years (and beers!) under my belt, had issues, others might as well.Once set up, it's performing flawlessly. It's actually outperforming the Linksys router, even though it's only WiFi 6, and that's even with using 6E devices. At the furthest point in our house, I'm seeing almost 100Mbps more than I did before.Then there's the stuff that makes me all happy, like VLAN support, the ability to segment traffic on the same SSID using different passwords (unfortunately not available if you, like me, use WPA3). The monitoring features are also top-notch, and I've already identified a few devices that I'm going to dive into further. (I'm looking at you, XFINITY streaming box!)If we didn't already have Meraki WAPs at work, I'd seriously consider these. They are certainly capable enough, and I do like the different "colors" to assign SSIDs quickly. Overall, I couldn't be more pleased with the purchase, and I look forward to sampling some of their other products down the line, both personally and professionally.