Smart Lock C220, Fingerprint Keyless Entry Door Lock

Great price for a solid well designed product. I looked at a number of locks like this one, but none matched the features, price and quality I wanted. This is my first Eufy product and so far so good. High quality and a pretty easy install and setup. Make sure this will fit properly in your door. See the measurements provided by the company. The app is really pretty easy to use and I love the auto locking feature and the ability to temporarily assign a code to the person that takes care of our cats while we are away. It keeps a log of all the ins and outs and it also had alerts that let you know if the lock is being used. I need to take the time to fix the weather stripping our door so it closes completely, because sometimes the lock can't lock because the door is not fully closed. That is the fault of the door, not the lock and the cool thing is that the app tells me when it tries to automatically lock and failed. The only negative I have seen is that on a rare occassion, the lock seems to glitch when I go to lock it when leaving the house. I just wait a beat and then put my thumb on it again and it works great. The lock looks great and seems to be well built. We use it with Alexa as well and it was easy to integrate into the Alexa app. Fingerprint recognition is the same as what you do on the phone and it has never failed for any of us. We no longer have to worry about making keys or losing them, but it does come with a key in case there is an electical issue of some kind. I am really happy with this purchase from a price to quality and features perspective and highly recommend it.

I've tried the higher end palm reading smart lock and it was a complete nightmare. Everybody was either getting locked out or took over 20 minutes to get inside. It then decided to start malfunctioning This one however just works and was easy to set up. Setup was super easy and you can get in quickly It works with all your smart devices and if you already got eufy equipment you are set It has all the needed features the higher end ones have without any of the extra garbage that doesn't work consistently. It's nice to be able to set up temporary codes and fingerprints for people. That would come in handy if you have an air b&b you are renting out and want codes to expire or if you have a cleaning lady or dog sitter. You can remotely unlock the door from your phone at work if the Amazon guy needs to get a package out of sight. I have mine hooked up to my alexas so if I forget to lock one of my doors I can ask her to do it. Highly recommended. Oh, and have a pro locksmith install I it's worth the fee as they'll make sure the unit is installed correctly and the dead bolt has a big enough hole before calibration.

This is our first experience installing a keyless entry system. The installation was very simple and took no longer than 20 minutes. We just started using it a week ago, and some of the fingers I registered for fingerprint unlock don't work, but I also have quite sweaty hands. I think I may need to re-register some of them. But the codes work flawlessly. It's so convenient not having to take a key out with you. We give our house cleaner a code that is only valid on the days she comes, and it's worked well for us. The app is also very useful in letting you know who is coming in and out of your house. I just hope the battery life is as long as advertised, so we'll see.

It works well most of the time. I enjoy not having to bring keys and being able to give guests their own access code. It frequently fails to lock in the winter; you have to push the door shut when the inside and outside pressures differ. Maybe it’s my door that is the problem and not the lock. A slightly annoying feature is that it will lock the door even when I just went through it. The timer is based on when it was unlocked and has no idea that you are unloading groceries and will be going through it over and over. Not a deal breaker though. It takes 8 AA batteries, which lasted about 9 months. A rechargeable battery pack would be nicer. Overall, I'm very happy to have it. The installation was simple; it took about 15 minutes. It's really nice not to have to dig out keys or get locked out if you forgot them.

This is the second brand of smart lock that I’ve tried. The original brand was awful and died very quickly. This brand, however, is very reliable and easy to use. The only time I had trouble with it was when I tried setting up a temporary passcode for some repairman, but I'm not sure if the passcode wasn't working because of how I set it up or how they were trying to access it. It very well could have been user error, but I was able to fix it with just creating a normal passcode and then deleting it when they were completed with the work. You can monitor who accessed it last, and there is also a log showing you several different times the lock was accessed. You can connect it to your echo device, though that doesn't always work. I found that when connecting it to my echo, it tends to say that the door lock is not responding. The way I have noticed to be the best way to fix that is just to essentially wake up the lock by locking it and unlocking it. It's kind of annoying having to do that, but those are the only things I've had problems with and those are minor for me. 99% of the time the lock is working perfectly, or it gives me a reason why it wasn't working. My door was kind of old, so there were times when the door would shift slightly and the lock would get jammed, but it would give you an error if that was the case so you can pull the door all the way closed to then have the door lock or unlock. I have now bought two of these locks, and I am debating buying a third one for entry into my garage door. This lock is more than just a convenience; it is an accessibility tool for me so that I am able to manipulate it independently without needing assistance due to a disability. This has been a game changer for me.

I spent over $400 on what I thought was a full Eufy home security setup. I bought the HomeBase 2, the 5-piece sensor kit, smart lock, doorbell camera, outdoor camera, chime, and more. I expected to feel safe in my home. Instead, I got a system that can barely be heard and a support team that doesn’t even understand how their own products work. Only the HomeBase 2 makes a sound when the alarm is triggered. None of the sensors, cameras, or other components ring. Just one small box with a 100 dB siren sitting upstairs next to my router. I live in a two-story home. One day the alarm rang for hours and I didn’t even notice. Neither did my neighbors. What kind of security system is that? When I contacted customer service, I explained everything clearly. I gave them the facts, the issue, and the exact solution. Their replies were insulting. They asked me if I had tried turning up the volume. I had. They told me to try different alarm tones. I had. They told me to move the HomeBase, even though I clearly said it had to stay next to the router. Then they told me to use my doorbell camera as a siren, which is connected to a chime and would go off with every passerby. It’s not even linked to the HomeBase alarms. That suggestion made no sense at all. Then came the most ridiculous part. They actually asked me if my house had walls. Yes, my house has walls. That’s how houses work. If your product can’t be heard through a wall, it’s not fit to be called a security system. It got worse. They asked if my motion sensors and entry sensors made noise. These devices do not emit sound. They never have. It’s shocking that their own support team doesn’t even know how their products function. That’s basic information and they clearly didn’t have it. They also told me Eufy doesn’t make a separate siren. I had to send them a link to their own siren listed on Amazon before they even acknowledged it existed. I asked for two of them to be sent to me as a fair resolution. After dodging the request with emotional reassurances and irrelevant replies, they just stopped responding. To make things even more frustrating, one of the cameras I bought wasn’t compatible with the system. I only found this out through trial and error, because the product description doesn’t mention it. Nowhere does it say it won’t work. That’s on them. There’s no actual customer service number. You’re left emailing support reps who don’t read your messages, don’t know the products, and give you useless copy-paste responses while stalling you into silence. I handed them the solution. I explained the problem from day one. I did all the work for them. The moment I had an airtight case and knocked down every excuse they had, they disappeared. If you want a system that’s reliable, loud, and backed by people who care about your safety, this isn’t it. The design is flawed, the listings are misleading, and the customer service will waste your time until you give up. I regret buying this. You will too. Update: After weeks of trying to work with Eufy support, I was offered a refund that doesn’t even cover the cost of fixing the problem. I asked for two sirens so the system could function properly, or a refund to cover the actual price. They refused both and closed the case. Since I pointed out the siren was on Amazon, it was suddenly removed and now only shows up on their website. I gave them every chance to resolve this and they chose not to. Think twice before trusting this system to protect your home.

I bought one for my front and garage doors and I really love them. I was using Yale before and they were ok but the batteries died so quickly and the fit wasn’t very good. I installed these, which were way cheaper and I’m incredibly impressed. I have a few other Eufy products so I thought I’d give these a try and I’m very glad I did. This is the first time I’ve ever installed a lock and it went exactly to plan on both doors with fit and finish. Smart features and fingerprint sensors are also working perfectly.

I've owned the C220 lock for a month and have found it to work really well. It took about 10 minutes to install and no modifications to my door were needed. The lock is well constructed and is heavy. The management app is well done and easy to navigate. Things to note: 1. Some older people can have hard to read fingerprints. This is not specific to Eufy. Use a code number for them instead if this is a problem. 2. The battery life on my lock has been great as my wifi is close by. The further away the lock is from your WIFI access point, the more demand there is on the batteries. This is why some people report great battery life while others complain it's terrible. I believe it took 8 batteries.. it should last a long time. 3. No more smart hub!! Good riddance. Adding and removing codes or fingerprints is FINALLY easy! This might be the biggest difference. 4. The touch keypad CAN be seen in direct sunlight 5. I did not try the geofencing but it has the capability, provided everyone in the family has the app on their phone. It could auto-lock and auto unlock if configured to do so. 6. I did not test doorbell or camera integration - but it has that feature. Gripes: These are small but need to be noted 1. For renters: temporary/scheduled access codes work fine but there is no integration with text messaging (or email) to create the code and send it in a single process. Heck, the app is already managed on your mobile - why not do this? Now I have to separately send a text with all the details when this could have been easier. 2. When using a number codes, you have to press the keypad once to wake it up, enter the code, and then press the enter key on the bottom right of the panel. Why do I need to press enter? Why not open the lock after a second if no additional keys are pressed and the code is correct? Now you have to tell potential renters of this requirement to press the enter key. My point is: the enter key is not be obvious to people unfamiliar with the lock. 3. On the app, the battery life is shown as a tiny battery picture with lines filled in for battery life remaining. Would it have killed them to put a percentage number next to it? Overall, this is the best lock that I have tried and I have tried about 6 others to date. I hope you found this review useful.

Works exactly as stated and no issues as usual with Eufy products.

Increíble producto, la app los hace muy sencillo de usar, se empotra fácilmente si tienes tu instalación adecuada

⭐️⭐️⭐️⭐️⭐️ The eufy Security Smart Lock C220 has made getting in and out of my home effortless — the fingerprint reader unlocks the door in under a second and gets more accurate the more I use it, so I am not standing outside retrying scans 🔓. With built‑in Wi‑Fi, I can lock or unlock the door, check its status, and review activity logs from the app anywhere without a separate hub, and it even works with voice assistants for hands‑free control. Sharing temporary codes for guests, cleaners, or deliveries only takes a moment, and I can delete them just as easily when they are no longer needed. Battery life has been excellent so far — it is designed to last for months on a set of batteries, and the app gives plenty of warning before power gets low so there are no surprise lockouts. The lock feels solid and well‑built on the door, with weather resistance for rain and dust on an exposed front entry, so I do not worry about it in bad weather. Installation is straightforward with standard deadbolt cutouts, and once it is in place, the deadbolt action is smooth and secure every time. Overall, this smart lock combines fast fingerprint entry, flexible app control, and long battery life into a dependable upgrade for any front door — a smart home improvement I appreciate every single day 🏠.

This work surprisingly well very impressed.

Gran producto y fácil de instalar. Lo tenemos desde hace más de un mes y funciona perfectamente, su app es muy amigable para dar de alta huellas y pases con contraseña