Netatmo Smart Indoor Surveillance Camera with Wall Mount, WiFi 2.4 GHz, Motion Detection, Night Vision, 1920p, No Subscription, NSC01-UK

The Netatmo Welcome is a fantastic little home security device. I have owned the Canary in the past and tried the Logitech ones. The Netatmo fits where everyone else has failed. Whilst it does suffer from reliability issues as per any other home security connected device, it on average does what it needs to. What sets this device apart is that it doesn't store the data on the company's servers. It stores it on an internal micro SD card along with cloud storage on Dropbox for example. This makes consumers feel at ease given all the scandals about companies storing your video data. The device can get hot when in use during a hot day - as it is continuously monitoring. So don't put it in a place where it can't ventilate. The night vision is great - when it comes on. My first device had an issue with the night vision, so had to get a replacement but the new one works just fine. It comes on when the area is dark and turns off in the light. You can train the device to start recognising if the movement is animal or nothing, which is a great feature as it learns. I have noticed less notification due to our cat coming into the room. It continues to record as long as there is motion and this is uploaded to the MicroSD and the cloud service you are using. There is no issue with running out of space onboard the machine as it'll overwrite when it is full. Furthermore, it is easy for you to delete the files on your dropbox if you are running out of space. The device can recognise faces, though you should not point it where a tv is playing as otherwise it will continuously tell you that there is an unrecognised face. I note that the automatic proximity sensor is not always accurate. It is supposed to use the phone data to geo tag and tell if you are home or not. There are times when you are home with your phone but it needs to see your face before it determines a user is home or not. Overall, as this is a fee-less home security device which does what it sets out to do, i rate it 5/5 and would recommend for anyone getting into the home security game.

Reviewed June 2024: Have 4 of these across 2 properties (plus one outdoor and one doorbell cam). They are quality and integrate well with Apple Homekit. The best point about them is that they do not require any paid for subscription for the history, and come with a SD Card installed that saves the details. Another point to consider is that the app, both the functional capability and that its not from a Chinese state company who might be doing all kind of things with your data. They are not perfect. - found the setup to be clunky (every time) and it always took several attempts to get them recognised in Homekit, sometimes having to delete the device and restart. Couldn't find a way through this, but I'm assuming that if they start supporting Thread it may improve. - They seem to prefer a strong wifi signal. We find the 2 cameras in one property are super reliable and its served by a strong mesh wifi. In the other property, one camera is a bit one the edge of the better coverage and tends to drop out quite frequently, sometimes needing to be switched off and on to reconnect. (we manage this with a wifi plug switch, which is reliable enough with the connection). - They don't have an inbuilt speaker, so it you want to talk to the dog or similar, its not possible. (we also use Google cameras connected via HomeBridge) and they have this, although questionable audio quality). - the cables are a tad short, and they cannot be extended. Even 50 cm would have made a difference. But, they are do a good job, and provide peace of mind when away. The Netatmo Security app is very good, and it does make the camera capability of HomeKit look quite amateur, but considering the time spent by Apple to fix up Threads, I'm assuming that improvements will come. Overall, they are good. We don't need more cameras, but if we did, these are a good choice.

Bought the camera 18 months ago. You know what - it was good. Stylish, no subscription and good facial recognition. Unfortunately it stopped working recently. I think it began to over heat (these things get pretty hot) and the camera showed a blank screen. So I bought another. Unfortunately I could not get the second camera to connect to my wifi even though the old one connected fine. And then this is when the issues start. This company has no support. Zero. There is nobody to ring. I raised four support tickets for both issues and you get nothing...and then several weeks later you start getting automated responses about closing down the ticket as resolved. I responded to these...and you get nothing apart from more automated tickets to say the ticket will be closed as resolved. I sent the product back and will not be buying again...because this is the second time I have had support issues. A year ago I bought the Netatmo Tags you can attach to windows/doors to detect movement. I am not sure they are sold anymore. They did not work. They kept giving me false readings. So I dropped a note to Fred Potter the CEO. He was very quick to respond and sent me to a support person. The support person asked for some information and then responded to say he was going on vacation. He never got back to me. I did not bother to chase as I returned the product. So - if you buy Netatmo products enjoy assuming you can get them to work. If you want any support do not bother raising support tickets, write to Fred directly as he is the only person that cares. Maybe if Fred gets enough support requests he will fix his support organisation. Sadly, I will not be waiting to find out.

This is the simply the best home camera as of Jan 2017: - very easy to set up - beautiful and discreet design, most people do not realise it is a camera - great image quality - it does not store videos in the cloud, which is very important for privacy - no pricey subscription is required, everything you need is in the box - for additional security, you can store your data on FTP server (eg NAS) instead of the included SD card, or in Dropbox (still better than a 'native' cloud) - the app works wonders, the camera does a really good job of recognising faces and can be finely tuned to record videos of and to alert you of only those people that you need - eg you get notified of your kids coming phone, you get notified of and a video of your nanny coming in, and you get neither for your wife. This removes the necessity to view hours of empty footage or annoying 'motion detected' alerts, and you get a complete and clear picture of what is happening in your home. Bottom line - the excellent face recognition and the lack of any subscription are pretty unique and make this camera a very good value compared to Nest Cam, Logi Circle, Canary etc.

Saves videos to your online free Dropbox as well as the memory chip so no subscription fees and secure videos even if the camera is stolen or damaged. As others have reported however it does keep disconnecting itself and has to be unplugged and then reconnected even with strong fast WiFi.

Spent a long while looking around at security cameras and weighing up the various pros and cons. I decided that this was reasonably priced and offered all the features I wanted: -smart alerts based on facial recognition: so you know when you get an alert it's for a good reason, rather than every time it detects motion! (You can set it to 'ignore' people it recognises too, so it won't video them.) -no ongoing storage costs (it integrates nicely with DropBox, which is free and works well) -nice design - it doesn't look like a camera, and therefore fits well; it's features are well thought through -very easy to set up and the App and website are intuitive and simple to use The camera arrived in nice packaging, and I had it set up and working in 5-10 minutes. Facial recognition began to learn faces, and this works well quickly even at long distances of 5-7 meters. I think Netatmo have improved this feature via updates (given some of the reviews from a while ago which say there were issues) - I have not experienced any problems, and although it is still 'learning' the accuracy is very good. I'm not getting 'spammed' every minute when it detects motion - only useful alerts are sent, and you can easily adjust the alerting options. All in all, I'm very pleased I chose this camera. I hope this review is helpful.

Looks good, good concept for face recognition but sadly let down by reality. Face recognition very intermittent but as it needs to learn your profile will give it a little slack and say it's OK. Live video lags by around 10 secs, movement detection works when it wants not when you want it too, too many bugs and glitches to mention. Took 3 attempts to set up camera to WiFi network. Took tech advice from Netatmo and took 48hours to respond and the to follow the advice you need to be an expert in interrogating WiFi routers. Any way not worth the hassle for the buck. I had ordered two outdoor units which I have cancelled as I doubt thy will be anything better. Good concept Netatmo but I suggest you test your products more before you release them to the public.

Concerned about home safety, we looked at various home security products. This looked really good. For me personally, I was a little concerned that there are so many processes going on with video sharing, wifi, placement etc that it wouldnt work. HOW WRONG I WAS. This is a fantastic unit. EVERY aspect works. I can be sat at work and check in at home by streaming live video, sound, the lot on my mobile phone. It stores each video on the supplied memory card. In addition, videos are automatically stored to my drop box so if anybody did get in and smash everything up, the recorded video will be automatically sent to drop box, a crime audit trail! It does require you to keep updating peoples faces for the first few days as even though it picks up the same person a number of times, the unit has to learn your face for a few days so do expect a few unknown face messages. Just simply tell the app who it is and after a day or so it remembers you in various poses, facial expressions and light levels. We have named our unit Brian and he now recognises all of us. I get a welcome home message on arrival. I also love how with one account, both my wife and I have access to the same data, you just add a user. If it were possible to score 10 stars, I would. It is a bit on the pricey side but honestly and openly, for me, it works brilliantly and have no problems recommendeding this addition to home security. Plus, you can have a lot of fun with recording stuff for family members. AWESOME.

Ottimo riconoscimento facciale, traccia le persone e può seguirne il movimento. Io l’ho utilizzata per controllare il mio cane, alla fine ci ho beccato anche un ladro. Visione notturna di qualità, permette di riconoscere le persone! Prezzo alto ma sicuramente giustificato dalla ottima qualità! Perfetta integrazione con Apple

Très facile à installer. Fonctionne très bien même avec un réseau internet limité. Moins cher que les caméras proposées avec un abonnement. Je recommande

Ho acquistato la telecamera dopo molti ragionamenti di prestazioni e modalità di funzionamento / trasmissione in caso di presenza di estranei. Il prodotto mantiene ciò che promette, MA: - acquistato su Amazon in occasione del black friday a un prezzo molto appetibile è arrivata dopo un’attesa di alcuni giorni dalla Gran Bretagna CON ALIMENTATORE UK non collegabile a reti EU. - Risolto temporaneamente con un adattatore da viaggio il problema ho configurato il sistema ‘a banco’ alimentandolo da una presa comoda convinto di poterlo spostare senza problemi. - Invece a ogni perdita di alimentazione (es. blackout o spostamento su altra presa) la telecamera risulta offline e la procedura di riconnessione non risolve il problema se non dopo molti tentativi, collegandola prima a Apple Home e successivamente al Wi-Fi. - inoltre l’assistenza online Netatmo risulta deficitaria, prolissa e inutile. Ho quindi deciso di restituire il prodotto e passare ad altro apparecchio (meno bello ma più user-friendly). Un vero peccato perché esteticamente e per qualità delle immagini si tratta di un ottimo prodotto. PS: per lavoro ho masticato reti, periferiche e PC da metà anni 80 in qua… Credo che adeguate caratteristiche di collegamento debbano essere davvero implementate dal produttore perché un aggeggino così lo meriterebbe…

Attention la prise secteur est une prise secteur UK càd qui nécessite un adaptateur assez conséquent. Tout cela est extrêmement disgracieux.