is there a latest driver?

Hello. Thanks for reaching out for BrosTrend usb wifi dongle. We are resolving the problem for you now. The driver is available on our official website and please install it by following these steps: 1. Please download the latest driver from our official website, save it on your computer's Drive D/E/F, do NOT save it on Drive C. Driver for BrosTrend AC3: https://trendtechcn.com/Product.aspx?ProductId=325&TypeId=2 2. Extract the driver file (right click the compressed file, and then select EXTRACT ALL to extract the driver file). You may need to select the Destination of the extracted driver folder. Then an EXTRACTED driver folder will be created. 3. Click the Setup application which is located in the extracted driver folder and then RESTART your PC after the installation is finished. 4. Please plug it into the USB port of your PC via its attached cradle. Please do NOT plug the wifi adapter via any USB hubs or any extension cables. Note: 1. Please turn off your firewall or any anti-virus software before you install the driver. 2. Please disable your built-in wifi card before you use BrosTrend wifi adapter. 3. If BrosTrend wifi adapter works, the blue LED light should turn on and it should be detected as REALTEK 8812BU USB Wireless Lan. You may use the wifi management tool integrated on Windows to manage your wifi network. If you have any questions, please contact us at support@brostrend.com We will get back to you within 24 hours. Best regards, Tracy from Easy Net 24x7 Hours Technical Support Email: support@brostrend.com

This doesn't work through the cradle with extension cable but does work when i directly plug it into a usb port. can any help?

That is weird, should work with a cradle/extension included. Only thing I can think of make sure it's plugged into a USB 3.0 socket. If problem persists contact seller and try a replacement maybe youve got a defective extension.

Will this connect my windows 7 pc to my virgin hub 20 ft away

I have used it for exactly the same thing, my hub is on the ground floor and my windows 7 pc is in the loft, and it works fine. D.J.

Hello. Thanks for reaching out for BrosTrend usb wifi dongle. We are resolving the problem for you now. Please kindly note that the usb wifi dongle is made in China. And the manufacturer of chipset is from Taiwan which is REALTEK 8812BU. Should you have any doubt, please contact us at support@brostrend.com We will get back to you within 24 hours. Best regards, Tracy from Easy Net 24x7 Hours Technical Support Email: support@brostrend.com

Wireless Type	802.11a/b/g/n
Number of USB 3.0 Ports	1
Brand	BrosTrend
Series	FBA_AC3
Item model number	AC3
Operating System	Windows 11/10/8.1/8/7
Item Weight	2.4 ounces
Product Dimensions	3.7 x 3.9 x 6.9 inches
Item Dimensions LxWxH	3.7 x 3.9 x 6.9 inches
Color	Black
Power Source	Powered by USB Port of Desktop or Laptop PC
Voltage	5 Volts
Manufacturer	BrosTrend Technology LLC
ASIN	B01IEU7UZ0
Is Discontinued By Manufacturer	No
Date First Available	July 14, 2016

USB WiFi Dongle 1200Mbps Long Range, USB WiFi Adapter for PC Desktop Laptop Windows 11/10/8.1/8/7, Dual Band 5GHz/867Mbps + 2.4G/300Mbps, 2X 5dBi PC Wi-Fi Antennas, Wireless Adapter USB3.0

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