Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge, for Pet Hair, Wifi, Black/Silver (RV2610WA)

I have a small house on a little farm, so to say we track in some dirt is an understatement. Before it's first run, I swept up the dog hair and dirt because it was just a LOT - and I wanted to give Dirt Reynolds a fighting chance on his first run. I was astounded at how much additional dirt and dog hair it picked up when it ran. I was truly impressed with the suction power and its ability to get edges and corners with the air puffing thing and the swirly brush. I need to play around with the water flow for the mopping feature. I put it on regular flow for the first run because I was afraid it would run out of solution/water, but there was still 50% left for an 700-ish sq. ft. area. So I'll put it on high flow for the next run. It does not do a "pro" mop job, but if I run it a few times a week I expect that it will keep the floors cleaner than I do myself throughout the week...then if I am having company I can always run a sweeper mop myself to make it truly shine. The mapping was actually really accurate. When I saw the map, I could tell that it mapped under the furniture that it could get under, and for me that's worth it's weight in gold to get it clean under those spots on a regular basis. To not have to move some tables and credenzas...money in the bank! It's not too noisy - I keep my dogs in my home office with me while it runs around the rest of the house and it's not noisy enough to cause them alarm. It is loud enough when there is an error and it talks to you. When it's in mop mode it can't self-empty the dust bin, so it called out to me that it needed to be emptied before it could move on with the job. Overall I'm super pleased. I think it's a great investment and will save me from a lot of constant sweeping and mopping!

I have all hardwood floors so wanted to buy the best mopping vac I could find. The “gps” mapping part of this is terrible. It learned my floor well and lets you do “no go” and “carpet” zones. However, 50% of the time it will accurately do just my kitchen (if I select that room), then the other it will go try to mop my living room rug that it’s literally never supposed to touch. Then I think the fluid reservoir design is small for this unit when it’s bought specifically for mopping. In normal mode it will do my hardwood floors about once, then I have to take the head off and go refill it, defeating the purpose of not having to touch it for a while The vacuuming part is decent or what I expected, but I’m disappointed with the mopping quality and fluid refilling Update 10/19/25 one of these still performs normal while the other repeatedly spins circles on my “never go” (rug) zones like it’s trying to gain a gps/map connection. Literally every single time it only goes where it’s never supposed to go. Then it gets stuck and never makes it to the 1 room it was supposed to go straight to. The “bad” unit is no longer able to spray fluid down at all (but does attempt to mop). Shark is zero help, but Reddit is full of people explaining how to manually restart/prime this unit (not in the instructions) which I can hard reset but it still can’t pump fluid After 4 months I wish I returned these within the 30day window but can’t and am considering just throwing $1,000 away Update 12/22/25 (1 of 2) continues to function as it should while still a big disappointment. But the (2 of 2) brand new unit is unable to navigate its perfect map it made, and is completely unable to mop. It doesn’t even give me the mop option in the app (or spray manually) it’s just a crappy vacuum. Going to throw this one in the garbage and buy another Roborock to replace it I guess

I had the Neato Botvac D7 for years. That machine started off great, however shortly begin giving us issues disconnecting, not recognizing the floor plan, failed parts that my husband replaced several times, app failure. Neato didn't make improvements to the app to fix the issues and finally it was just dead. I considered irobot but couldn't afford it with our crap economy right now, so I saw this shark. I've had other shark products and loved them so I wanted to try this one and luckily snagged it on sale. So far I'm in love with this vacuum, far superior to the almost $1000 Neato I had. Some people complained about the battery life, the fact that you have to swap out the moping head, and that it needs to doc to empty often. However, none of those both me. Some things are the way they are in order to keep the machine small and lightweight. It is slower than my old Neato and has to charge more often, but I'll tell you that it does a MUCH better job actually picking up debris than my old one. I'm glad its slower, as it should be. How can it clean when its zipping around your house? The mop head should be changed out because you need to fill the reservoir and change the cleaning pad anyway, so who cares. Plus, you're likely not going to mop every day. The app functions well and is easy to use. This mapped my 3000 sq home 1st time no prob. I added no go zones and identified rugs easily. The app lets you schedule a whole house cleaning but I'm sure you could also schedule room or specific zone cleanings if you create other maps just for those areas, but haven't tried it yet. I clean my whole home every day. So far I love it. We'll see if any issues arise after a while.

The Shark 2-in-1 Robot Vacuum does a fantastic job cleaning floors — it picks up pet hair, crumbs, and dust with ease, and I love being able to schedule cleanings while I’m out, select single rooms to clean, or choose one spot that needs attention. It’s definitely made daily upkeep so much easier, and the suction is impressive for its size. It’s not too noisy but loud enough that you know it’s running. If I’m in another room I have to go check to see if it’s still running. That said, I did run into one frustrating issue: the button on the dust bin broke within a month of use. Normally, I’d just order a replacement part, but they’ve been out of stock everywhere, and I haven’t been able to get a response from Shark customer service. For a higher-priced vacuum, that lack of support is disappointing. As you can see, I have the bin duct taped on for the time being just to be able to use it. However, that means I can’t use the mop feature for now. 😭 Overall, the vacuum itself is great and works as advertised, but Shark really needs to improve the durability of the dust bin and their customer support. If they fix that, it’s easily a 5-star product.

I’ve waited a couple of months to give this Shark AI robot vacuum cleaner a thorough review so that I would have the opportunity to fully discover its pros and cons. We recently moved to a new home, so when we first set up the robot vacuum cleaner, the house was in disarray and I was worried about the mapping function - given that we had not arranged our furniture the way we wanted it, or even purchased all our new furnishings. So I figured it would take some time to truly assess how the robot vacuum performed and adjusted as we settled into the house. While our previous robot vacuum cleaner (that we retired once we moved into this new home) was not a Shark model, we are familiar with Shark vacuum cleaners. One of the three handheld vacuum cleaners we own is a Shark, and we also own the Shark HydroVac XL 3-in-1 Vacuum, Mop, and Self-Cleaning System. We have a generally favorable view of the brand and were excited to try this robot vacuum out. Overall, we have definitely found this to be an upgrade from our previous robot vacuum cleaner and it performs much better - but not without a few minor issues which I will outline below. PROS: - Set up is quite simple and does not take a huge amount of time. The functions are relatively easy to figure out and we managed to get the robot vacuum launched and running quickly - sending it out to map the house. - It performs extremely well on our hardwood floors, and thankfully, the vast majority of our home consists of hardwood flooring. - We are satisfied with the vacuum and mopping features. Having owned robot vacuums before, we understand that they are not meant for deep cleaning but to perform regularly daily maintenance to prevent your house from becoming overly filthy in between actual manual deep cleans. If you keep this in mind and are not expecting deep cleaning wonders, then the performance will likely meet expectations for the most part. - Having the self-empty bin is highly convenient and we don’t feel the need to supervise the vacuum as much, which often defeats the purpose of having a robot vacuum. Sometimes, with our old robot vacuum, it would stop cleaning because it needed to be emptied and we were not around to do it. - Navigation, while not 100% flawless, is much better than previous robot vacuums we have owned so far. - This Shark robot vacuum goes back and forth over spots, and seems more thorough with cleaning - especially since it makes an effort with edges and corners. - It performs pretty well with pet hair, which doesn’t seem to jam it up or get tangled very much. - The suction is strong for a vacuum this size! - You can set up no-go zones via the app. - The app is quite functional, and while I felt that it lacked a few features that I would have liked to see (such as the ability to track the vacuum’s movements remotely and see where it is in the house, and the ability to name some rooms correctly because the app just does not offer those room names, like guest bedroom), it still offers a lot of helpful options that should satisfy a lot of the average user’s needs. And while the wish features we found lacking would have been very nice to have, we ultimately find ourselves doing fine without them. CONS: - Mapping in the app is kind of a mess and not very intuitive. I felt that this could have been better designed. - While the robot’s navigation is better than our old robot vacuum, we felt that it had difficulty generating a very accurate map. We are not sure if this could be attributed to the fact that we had just moved in, as I mentioned, and things were in constant disarray. Between the robot and the app, it took us a while to get the mapping sorted to our satisfaction. I highly recommend that you do not do what we did by setting up the robot vacuum while your house isn’t in perfect order with 100% clear pathways. Wait until your home is tidy and more or less the way it normally appears. - The self-empty bin is so helpful but in our household at least, it fills up faster than the product claims. Having said that, we are a pet household, so we might have more debris than the average house. - While this is a dual action robot vacuum and will clean both hard floors and carpet, I find that it sometimes has issues switching between the hardwood floors and a rug. Of course, a rug is not a carpeted floor, and I don’t know if this is an important factor. We don’t have any carpeted floors so I cannot comment on how it performs in that regard. However, there is some clunkiness and inefficiency around cleaning and navigating around small rugs (especially if the robot vacuum is trying to mop the floors and one of the rugs is in the way). We are still trying to figure out the best way to have the robot vacuum not run over the rug with a wet mop attachment and get it wet - which could happen even if it does not actively “mop” the rug. - The robot vacuum is a bit noisier than we expected. Overall, we are still very happy with this robot vacuum and it’s the best one we have owned so far. If you are considering buying one, I definitely recommend investing in the version with the self-emptying chamber. It has made our life a lot easier!

Key notes: mapping accuracy 2/5, Mopping feature 1/5, Vacuum feature 4/5 Noise Level 4/5, Battery Capacity 4/5, Cross Section Vacuuming 2/5, Value for Money 3/5 This is the Second robot Vacuum I have owned and I thought buying a name brand means I would be getting my moneys worth, however I don’t know that I did. Being able to have the house routinely cleaned through the week is definitely something I like with a busy lifestyle, however that’s kind of the idea with all of the brands on the market. The mapping technology at least on this model seems subpar, I previously had an Eufy and was much happier with its ability to map out my living space and its ability to show me step by step where it has cleaned in my house. The Shark shows you the “general area” but if it gets stuck or stopped while you are not paying attention good luck figuring out what it has cleaned, you might as well have it redo the whole house. It’s good at detecting larger objects but if you are standing in its path when it get close to you it will completely spaz out trying to figure out what to do once you move out of it’s way. The ability to do cross sections while cleaning does sound great until you realize it can only do it to a room at a time or a small area when requested. The mopping feature is okay for what it is. This is my second model with this style mop pad and it does operate slightly better. Just know that this does not truly mop the area, instead it drags the mop behind itself as it goes which kinda of cleans the floors. You would be better off using a swifter wet jet and cleaning up areas yourself. You first need to run a vacuum cycle then switch out to the mop pad and let it run again. Now I can understand that this is not a item that should be used as a “does your cleaning for you device” but the hype of the idea of a moping device should be a side not and not a main feature. If you really want a robot with the ability to mop opt for one that has a spinning mop pad. I have had this one for somewhere around 6 months and the brush roll has broken…? Not sure how or why but in one of the ends of which the brush roll can be taken apart to be cleaned the plastic has broken. It almost looks like someone heated up the plastic and redesigned the look of it, hard to explain. I have been happy with the battery life, mine vacuums around 1200-1500sq feet and it does it with ease and I believe I could get up to 2000sq ft in the eco or even normal vacuum mode. Even with the power mode it does not have to charge durning cleaning. It is quite quiet and I typically only hear it in the room I am in or when it is coming to my room which I am happy with, even though I have it scheduled to run while I am not home it is nice to not have it loud on my off days. Conclusion: if I had the opportunity again I would have spent a little bit more money and gone a different direction whether I was looking for a vacuum or vacuum mop combo. I would spend the little bit more money to go for a model with the spinning mop pads in my scenario.

Absolutely love it! I have had an iRumba. It was ok. This is fantastic!! Super easy to get it up and running. I highly recommend it. I bought it because my daughter-in-law got one for Christmas and recommended it to me.

I used to love this thing. I upgraded from the Shark Ion vacuum, so having something that would also mop my 100% tiled house was amazing when my mother does literally none of the cleaning and I don't have the energy after working all week. I got this April 13. I got it set up April 15, and it cleaned the house 3x/week, and the floors never looked better (except when I got out the steam mop myself)! Until I guess a couple weeks or so ago, it stopped mopping. I started noticing it was weird that I didn't have to refill the fluid reservoir as frequently (usually after two cleans). Then I happened to be home one of the times it was cleaning, and I saw that it wasn't actually mopping... at all? I spent about two hours today trying to troubleshoot with various tips from the Internet, including making sure the nozzles are clear of debris, the mop pad is installed correctly, the fluid reservoir is full and seated correctly, then I did the dock/hold dock/press clean to prime/repeat 3-5 times, and it still refuses to mop. Unfortunately, I'm outside of the return window on Amazon, so I looked up the replacement fluid reservoir on the Shark website but it's out of stock! So, I don't think my 2-in-1 will ever be a 2-in-1 again, it's just a smarter vacuum that isn't running into anything anymore. With that said, it was a vast improvement on intelligence from the Ion because this one actually maps the house and doesn't run into anything like the vacuum did. I'm noticing a lot less cat hair all over the place with this still running as a vacuum and being able to easily just empty out the dust bin and clean some filters once in a while is a nice tradeoff. It takes about three hours to clean my whole house, and it charges once between runs. Very intelligent! But I'm still really upset that it's no longer mopping, wtf was even the point of upgrading?

Does an amazing job

Estoy fascinado con mi Shark es muy buena en aspirar piso y alfombras, al momento de ponerlo en modo trapeado hace doble trabajo aspira y trapea deja los pisos muy limpios con la trapeadora. Es muy importante quitar obstáculos grandes para que haga bien su trabajo…. Ahora lo malo es que soy de México y no existe aplicación para poder controlar desde un dispositivo móvil. Hago llamado importante eh urgente al vendedor que liberen alguna aplicación para uso en México. Es muy buena la Shark como para no poderla usar con aplicaciones.