Mine is really noisy. Are they all noisy or is mine defective? I need to return it and wonder if I should try another one or a different model.

Hi The one i got the noise is normal (I am X appliance repair) if it vibrate you need to find a better spot on your floor.if that doesn't help and it so noise that you can't handle it, so call Brio talk to customer service and follow his advise

Do you have to push a button to dispense cold water?

Yes. It’s not auto dispense. But that is ok: There are (3) buttons : HOT ROOM TEMPERATURE COLD Personally this stainless steel unit was a little pricey @ $399 than a white one by Primo I was eyeing which was less than half in the same style. It’s noisy (louder than a faint hum) when the compressor clicks on from time to time to keep the water cold and hot in the dispenser’s reservoirs. But it’s beautiful so for me it’s worth hearing it from time to time. Hope this helps.

What is the length of the warranty?

I believe it's a 1 Year Limited Warranty.

Just spoke to Brio. It is made in China.

Desertcart Logo

Deliver to Ecuador

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💧 Elevate your hydration game with hands-free, ultra-clean, and perfectly tempered water!

CUSTOMIZE YOUR SIP - Adjust hot, cold, and room temperature water precisely from 39°F to 174°F to suit every craving and season.
SANITIZE ON AUTOPILOT - Self-cleaning ozone technology kills bacteria and biofilms overnight for pristine water quality with zero hassle.
BUILT TO LAST SAVE ENERGY - Premium stainless steel frame with Energy Star approval ensures durability and eco-friendly operation for years.
WAVE HYDRATE EFFORTLESSLY - Touchless motion sensor lets you dispense water with a simple hand wave—no contact, no germs.
BOTTOM LOAD TOP CONVENIENCE - No more heavy lifting—fits 3 or 5-gallon bottles discreetly in the bottom cabinet with smart low-water alerts.

The Brio Moderna Touchless Bottom Load Water Cooler Dispenser combines advanced motion sensor technology with self-cleaning ozone sanitation and customizable tri-temperature water dispensing. Designed for convenience, it features a bottom-loading system compatible with 3 or 5-gallon bottles, a digital display with child safety lock, and a durable stainless steel build that is Energy Star certified for efficient, long-lasting use.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

$4106.33

Duties & taxes incl.

Ecuadorstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

View all Trustpilot reviews

Brand	Brio
Model Number	CLBL720SCX
Color	stainless steel
Product Dimensions	34.29 x 30.48 x 102.87 cm; 19.64 kg
Capacity	5 Gallons
Material	Stainless Steel
Item Weight	19.6 Kilograms

Brio Moderna Touchless Bottom Load Water Cooler Dispenser - Self-Cleaning, Motion Sensor, Tri Temp Dispense, Child Safety Lock, Holds 3 or 5 Gallon Bottles, Digital Display and LED Light

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions