Does it need to be plugged in to use?

Thanks for reaching out! Yes, the heating pad need to be plugged in to use.

What is the temperature of this heating pad?

Thanks for reaching out! Firstly, according to our laboratory test results, the highest temperature can reach 140℉, which is the highest physiotherapy temperature that the human body can bear. In addition, our product offers 3 heat settings of Low, Medium and High. You can choose the most comfortable temperature based on your own needs. Note: the surface temperature of the neck heating pad has a great matter with the external environment and the way of using. Please make sure that the heated surface is in full cover the neck to avoid heat loss. There is a tip to test the temperature. After receiving the product, you can directly switch on the power and adjust to the highest temperature. When it starts to work, covering the hot part of the item with a towel, and feel the warmth after 5-10 minutes with your hands.

What is the size of the mesh pocket where the gel pack can be placed, and from where can they be purchased?

Thanks for reaching out! here is the link of gel pack: https://www.amazon.com/dp/B08B8X8YJP Aan the size of the mesh pocket is 5*4 inch,

how much does it weigh? My sensitive arthritic neck doesn't like heavy things.

Its very light, just like a piece of cloth that has heating wires running though it. I like it

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Neck Heating Pad, USB Wearable Heating Pad, Heated Neck Wrap for Warmth

Product ID: 379147368

Details

Brand
AlierGo
Colour
Gray
Item weight
3 Grams
Material
Mesh
Special features
Targeted heat

🔌USB powered & portable

🔥3 adjustable heat levels

⏱️30-min auto shut-off safety

$115.99

Duties & taxes included

In stock

Sold byAmazon EcuadorDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Ecuador.

Secure transaction

Description

🔥 Stay warm, stay productive — your neck’s new best friend!

SAFETY FIRST - Built-in 30-minute auto shut-off and overheat protection keep your relaxation worry-free.
ON THE GO WARMTH - USB power compatibility means seamless use from office desks to travel adventures—never miss your comfort fix.
VERSATILE THERAPY - Mesh pocket supports hot or cold gel packs for tailored neck relief beyond just heat.
PERFECT FIT FOR ALL - Adjustable strap fits neck sizes 16–22 inches snugly, ensuring targeted, cozy heat exactly where you need it.
CUSTOMIZABLE COMFORT - Three heat settings let you dial in your perfect soothing warmth anytime, anywhere.

The AlierGo Neck Heating Pad delivers targeted, adjustable heat therapy with three settings and a 30-minute auto shut-off for safe, daily use. Powered by USB, it offers portable warmth wherever you go, fitting neck sizes 16–22 inches comfortably with an adjustable strap. Featuring a mesh pocket for optional hot or cold gel packs, this lightweight, breathable wrap is designed to ease neck tension and boost relaxation for busy professionals on the move.

Specifications

ASIN	B085ZNFM7C
ASIN	B085ZNFM7C
Additional Features	Targeted heat therapy, 3 heat settings and auto shut off
Best Sellers Rank	#137,769 in Health ( See Top 100 in Health ) #335 in Adhesive Heat Patches
Brand Name	AlierGo
Color	Gray
Customer Reviews	4.0 4.0 out of 5 stars (3,679)
Customer reviews	4.0 4.0 out of 5 stars (3,679)
Item Dimensions	27.4 x 10.7 x 4.1 centimeters
Item Weight	3 Grams
Manufacturer	AlierGo
Manufacturer	AlierGo
Manufacturer Part Number	K9002
Manufacturer reference	K9002
Material Type	Mesh
Model Name	AlierGo
Number of Heating Elements	1
Number of Items	1
Number of settings	3
Product Dimensions	27.43 x 10.67 x 4.06 cm; 3 g
UPC	789371470321
Unit Count	1.0 Count
Voltage	5 Volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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$115.99

Duties & taxes included

In stock

Sold byAmazon EcuadorDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Ecuador.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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