SAMSUNG Jet Bot+ Robot Vacuum Cleaner w/ Clean Station, Automatic Emptying, Precision Cleaning, 5-Layer Filter, Intelligent Power Control for Hardwood Floors, Carpets, Area Rugs, VR30T85513W/AA, White

I had issues with actually receiving this item because they're in low stock everywhere. Im not weighing that in my review its just some background context, which is why Im still giving it 5 stars. But I ordered this thing 3 times and finally it was fulfilled and Im very glad I was patient and waited. Samsung has been killing it on the innovation side. This vaccum like most of their stuff is awesome. As for the performance of the vaccum. It is great if you have other Samsung products because everything links together on the Smart Things app, which you can still download if you dont have it. The app will allow you to control where, when, and how you want it to vaccum. Requires a little bit of setup the first time (~15-30 mins depending on the size of your house) but once its ready to go, you probably will never have to edit it again. Vaccum performance. If you live in a studio or very small home you can defenitly get away with using just one of these (that goes for all robot vaccums). If you have a home thats medium to large size you may want to consider 1 - 3 depending on how many stories/floors you have. You can sync multiple samsung jet bots together and schedule cleaning times where they can all clean at the same time (like before you wake up in the morning or after you go to bed). It is a game changer not having to constantly vaccum. Its just one less thing to do. All you really have to do is empty the trash bags at the base station where the robot empties its dust bin. Overall probably buying a 2nd one to add this first one.

I can’t believe I fell for this and actually paid for it—hands down the worst product I’ve ever purchased on Amazon. I was able to use the Samsung Jet Bot for about five months, but the problems started right out of the box. Setup was a nightmare, with connectivity issues and constant error messages. Even when it worked, the suction was weak, and it had a mind of its own, often getting stuck or skipping entire areas. After a few months, it started randomly stopping mid-clean, refusing to charge properly, and getting even worse at navigating. One of the most frustrating things is when the vacuum runs low on battery and tries to return to the base—but instead of docking, it just keeps sliding off, failing to charge, and eventually dying in the process. It’s completely useless. I’ve tried resetting it, cleaning the sensors, and following all troubleshooting steps, but nothing helps. For the price I paid, I expected reliability, not something that barely functions and causes more headaches than it’s worth. Save yourself the frustration—don’t waste your money on this piece of junk.

Well first I must say this is my FIRST robot vacuum so I was a little reluctant to buy to say the least. BUT I do have to say the results were very pleasing. The noise level is exactly as others attested to and not too loud at all. In fact, it's more quiet than my normal Dyson vacuum. It's so easy to control via my phone and it really does a GREAT job of doing your general surface cleaning. I have 3 dogs so they pretty much leave it be and let it run it's course. Plus I can control what areas I want it to clean via my phone. And to have it automatically empty the debris itself is just another plus. BEST purchased I have made in awhile on since this is makes my life so much easier in keeping my home clean especially with pets!

I have owned an early adopter robot vacuum so I knew what I did not like. This vacuum has addressed every complaint I have had with my previous purchase. This robot is wonderful, easy to program (done on your phone through an app), cleans methodically and completely (I have two dogs that shed constantly), while making minimal noise (I could not hear it when it was in another room), no getting stuck behind things, on the edge of the rug or under anything. When it is done it docks itself and there is a satisfying suction noise as it is emptied into it's base. My house is spotless with zero effort on my part which is the point of having one of these. Delighted with my purchase.

The vacuum works very well, cleaning where it can, adapting to new areas and fitting into new spots as things move around, reversing when it gets stuck, and ensuring that it goes back to clean spots it knows it missed from its map. It cleans most spots exactly twice in a normal cycle. My only complaints are that the actual map doesn't seem to update after the first run, it did a bad job mapping on its very first run (since fixed), and the fact splitting of rooms in the app doesn't work.

I decided to purchase my Jet Bot+ after a friend of mine had recommended to me. It was a little expensive but so far I am very happy with it. I have a German Shepherd that sheds a lot and the Jet Bot+ does an excellent job at picking it up. Setup is easy and using the SmartThings app to vacuum my home is very easy and user friendly.

I had extremely high hopes for this vacuum. It was very easy to set up. It integrates well with all of your other Samsung devices through the SmartThings app. It is much quieter than a previous robo-vac that I owned, and the fact that it automatically transfers to the tower is amazing. The ability to set "no-go" zones is also an excellent feature, and absolutely necessary for reasons I will get into... Within about a month of owning this robo-vac I had to call customer service because it kept getting stuck on one of my low-pile carpets (same height as other carpets it didn't get stuck on, so it was bizarre.) Customer Service couldn't diagnose the issue, so they told me I had to ship the vacuum back. I was sent two different UPS labels in my email, which I thought was strange but proceeded to go to UPS anyway. When I got there, they said that I had to pay $17 for the packing supplies. I had just brought a vacuum into a UPS store and I was leaving town the next day so I just paid it and called back the next week to get it reimbursed. They refused to reimburse me, stating that I used the incorrect of the 2 UPS labels that were sent to me. When asked why I even received an incorrect UPS label, they had no answer. I asked to speak to a manager, the manager said the same thing. They don't know why I was sent 2 labels (it was verified by Samsung that both were sent--I wasn't making this up), but I used the wrong one. After 3 hours on the phone, I decided $17 isn't worth it anymore, and just dropped the issue. When I received the vacuum back, it was clear that they had just sent me a new one. However, this time it came with a note saying that "Samsung Robot Vacuums do not work on carpets with black color in them." My living room carpet has a few black swirls in it (I've attached a photo so you can see). And ultimately this means I have to set my whole living room as a no-go zone. So nothing was wrong with the vacuum, this is literally just a product flaw that I didn't know about. I'm still happy with this vacuum in general (it gets stuck a bit more often than I was expecting), but if I had known it wouldn't work on the largest carpet in my house when I purchased it, I wouldn't have bought it in the first place.

I've owned several robot vacuums the last few years, and had really high hopes for this super expensive Samsung one that would tie into my existing Smartthings system, but was incredibly disappointed by lack of software features and settings. The good: This is a well-made vacuum that has decent suction and a nice self-emptying dock. The bad: The integration with SmartThings is horrible, and the software and settings are extremely limited. For example, once you create a map of your floorplan, you can manually run it, but if you only want to clean one room, you can't just check that room, instead you have to uncheck every other room. Well I happen to be using this in a large space with many rooms, so it takes a while to uncheck every other room, and half the time the app "refreshes" and checks them all again and I have to start over. Minor inconvenience but not a dealbreaker. What IS a dealbreaker for me is the poor scheduling options. Unlike every other vacuum I've owned, Samsung doesn't let you schedule it to clean a particular room or set of rooms, you can only schedule it to do the entire map or not. So if you want it clean your kitchen every day but your bedroom only on certain days, you're out of luck. It makes the scheduling component completely useless. The other issue is if it gets stuck somewhere (as these vacuums tend to do), it won't try to free itself more than once, and it will go to sleep mode and offline, and you can no longer control it or see where it is on the map, so you have to then go searching all over for it and physically bring it back to the dock to charge. Other vacuums will stay online so you can still see it on the map. And despite the Samsung going offline, it still continues to use up the battery, so by the time you find it, it has no battery life and has to be charged. They really need to allow you to continue to connect with the vacuum even if it gets stuck. There's also questionable availability for replacement parts. I can find third-party replacement bags, but you can't order replacement brushes or rollers anywhere. And it came with 2 spinning edge brushes, and within a few uses, the brush lost one of the 3 ends, so I put on the replacement it came with, but if it happens again I'm left with a $600 vacuum with no side brush and no way to order another one? Every other vacuum I've owned I can always find replacement parts, as these side brushes don't last long. It's appalling that Samsung doesn't offer any of these for such an expensive vacuum. Based on it missing so many features, I would strongly recommend passing on this model, and stick with a trusted brand with better mapping and scheduling.