HP Chromebook 14 Laptop, Intel Celeron N4000 Processor, 4 GB RAM, 32 GB eMMC, 14” HD Display, Chrome, Lightweight Computer with Webcam and Dual Mics, Home, School, Music, Movies (14a-na0021nr, 2021)

I'm very pleased with my purchase decision. I am a semi-retired accountant, working from home as a Fractional Controller. I have preferred Chromebooks for many years. When searching for a new Chromebook a year ago, I settled on this HP mainly because of the expanded memory. It contains 8GB memory capacity, which is double the amount of less-expensive Chromebooks being sold on Amazon. It also has a 10-key number pad to the right of the keyboard, which is important to an accountant. After one year of heavy usage, I am very pleased with this Chromebook. Even when running the memory-intensive QuickBooks Online Advanced edition, the Chromebook performs remarkably. It is lightweight, has a larger screen, and the battery lasts several hours--even under the intense workload of QuickBooks Online. When under an intense workload (working with QuickBooks, driving a secondary portable monitor, recharging the headset, and running an intensive secondary application (usually Google Sheets), the battery lasts for at least 3 hours. After a morning working on the patio, or when the RV is using StarLink, I'll be ready for a lunch-break after 3 hours, and the battery recharges quickly so I'm ready to pound keys again after an hour and a half. This laptop has been dropped, has stayed in the hot automobile, and has been heavily used 8-10 hours per day, and is still functioning like new (although the case does have some scratches and assorted battle scars). Chromebooks are impervious to viruses affecting the expensive laptops (Microsoft and, sometimes, even Apple). The only thing I truly miss is the ability to add a SIM-card (or E-SIM, preferably), and maybe the fact that this chromebook offers only two Type-C connections, one Type-A connection, plus a standard mini-headphone jack, as well as an SD card slot. I have never used the SD card slot, nor the 1/8" headphone jack, but the other connections operate well. I charge with the Type-C on the left side of the keyboard; the one on the right side is hit-and-miss--sometimes it will charge the laptop, other times not so much. The auxiliary monitor goes into the Type-C on the right side of the keyboard, and my bluetooth headset uses the Type-A on the right side of the keyboard to maintain its charge when docked. (The headset is bluetooth, so could connect to its own charger, but it's much easier to plug it into the laptop to charge.) I find no issues with lagging from the laptop side of the equation. Of course, the WIFI connection will sometimes (rarely) lag, and the QuickBooks application itself will sometimes lag, but I have come to believe these lags are not originating with the laptop itself. The screen is bright, the sound is good. When I'm not wearing my headset and receive a call on Google Voice, I can use the internal microphone and speakers, which provide excellent quality--although the headset's microphone dampens background noise much better than does the laptop's internal microphone. I would recommend this particular Chromebook, with its upgraded memory capacity, to anyone using exclusively web-based software and needing a work-horse of a laptop computer. After a year of pounding the keys on this HP laptop, I would purchase again, with no hesitation.

I got this for my daughter to prepare her for getting one from school. I wanted to teach her how to use it, take care of it, etc ahead of time. She really enjoys the computer, she treats it well but its also just holding up very nicely, even with a 9 year olds usage habits. A great option for a computer that can surf the net, use google docs, play online web games etc, but at a price point that you dont need to "worry" about it all the time or be afraid its going to break.

I've had the computer for a couple weeks, and so far it works for what I need it for school. The plus to the computer is that I'm able to download the work and programs that college needs. Watch movies smoothly. The downsides are that the computer doesn't go as far and It cant run too many tabs without it freezing up, like 7-10 tabs. It starts slowing down but goes away when removing the tabs. The sound is nice.The screen quality is okay.The price was great for this computer, in my opinion.I got it at a reduced price too.

I love this! It’s lightweight and does the job

This was a no-brainer for the price. Trying to answer emails from my phone got difficult. I needed a larger screen. I haven’t had much time to use it yet but so far I’m loving it.

This has been a perfect computer for me. Love, Love,Love it

Screen looks terrible. Black is more like a hazy grey and white is dirty snow. which makes reading hard. plus this product page said 64 SSD but it isn't . just the normal 64 eMMC. The screen made me think that I needed glasses but turns out it just needed to return this laptop. Did i say I hated looking at the screen. In case I didn't. My eyes still hurt.

I ordered the laptop in October, so there was no supply issue, and gave it to my granddaughter for Christmas. The laptop has a Chrome OS is missing or damaged Notification, product does not work so far. I will revise the review after customer service. 1 star for delivery of a device that doesn't work. *Amazon replaced the unit. Thank you Amazon customer support!