Big E Pellet Stove Ash Pan Part # A-ASHPANBIGE

Perfect fit but the glue for rhe fire rope sucks and it arrives basically falling

Firstly, wanted to thank customer service for this. There was a problem *on my part* with delivery and they responded very quick and had it resent to me! Thanks again. This was exactly what I was looking for. It is very sturdy and should hold up for some time. It fit perfectly into my big e pellet stove. Am very satisfied.

Warped in less than a week. Due to the defective piece it pushes the pan creating a gap. The gap is about a half inch wide allowing air into the pellet stove. Extremely dangerous and causing the stove to run inefficiently. Contacted seller and they directed us to fill out a warranty from. After filling out the form it says may take up to 4weeks if replacement is approved and customer must cover shipping. Defective product and terrible warranty. Buyer beware.

Loved the part. Perfect fit!