Godrej Security Solutions Forte Pro 40 Litres Biometric Safe Locker for Home & Office with Optical Finger Print Sensor (Light Grey)

Excellent product. GODREJ installation team came home to fit it. Seamless process and most importantly I got it at a good deal. Perfect size to keep all our documents safe in one place. Strong bolts. Battery life will be tested once we start using it regularly. Thanks Amazon.

An excellent and niche product from Godrej. The packaging is very sturdy and solid with no chances of damage. Along with the locker, 2 manual override keys, 4 AA batteries, 4 anchoring screws, 1 partition shelf and 1 matt is received. The locker has 8 fixing holes 4 on the back and 4 on the bottom. But only 4 screws are included. Can be easily self set up using the user manual.

I went for Godrej expecting premium quality and support, but the experience was horrible. Ordered it twice.. both times the box came torn, the product was faulty, and the key was not smooth. The user manual is useless with no clear instructions. Customer support is unhelpful, untrained, and not interested. No technician follow-up either. Returned the first unit thinking it was a one-off, but the replacement came in the same poor condition. Returning both now. Truly disappointing for a brand at this price point. Please avoid buying.

Amazon delivery is awesome. On delivery unable to open it, though it accepted any finger print/sensor works. I could also hear the motor opening the lock, but door didn't open. Godrej customer care is pathetic. Lady was not at all interested to hear my concern that its delivered in door locked condition. But she simply points me to Godrej support site, which has video for how to register the finger prints. I clearly asked her if this site has video for how to open the locked door in first attempt. She said YES but its not the case. I called them again. Fortunately I was connected to other executive and he understood the problem and raised complaint for the same. With-in 3 hours Godrej technician visited home and found out that its door jam. He applied some pressure with screw driver on the door sides and it came out in few attempts. Screw supplied does not seem to hold the 16KG locker if you just fix it on wall. Either use some strong screws and/or fix it on both wall side and bottom side with 8 screws. This can be best fixed on wooden cabinets. Its very easy to register upto 30 finger prints. Has manual key for back-up, incase of batery expired or any other problem. Remember this model is to protect your items from unauthorised access. And it does serve the purpose for the amount paid. Dont treat this as a replacement for bank lockers. For that you need to invest more and different models exists (fire proof, double stronger walls etc).

Why did you pick this product vs others?: Excellent product by Godrej!!

Product is too good.

It’s really good product from Godrej. Received Safe locker Keys, 4 batteries, partition plate, mat with 3M adhesive, warranty card and user manual. The product was delivered very well with good packing. Worth the purchase.

1/ I received the fingerprint model despite having ordered the digital one (Amazon issue) 2/ The model thickness is very disappointed and two corners at the frame are not melted properly so it can easy to force open it (Godrej issue) 3/ The return procedure seemed quite straightforward as I immediately had a pickup date organised the next day 4/ Amazon delivery team showed up to my building certainly to deliver other goods, did not even called me and cancelled the return pickup stating packing not ready (Amazon issue) 5/ My security team told me Amazon was there so I immediately went down with the good but the Amazon staff was gone (Amazon issue) 6/ The Amazon staff did not even let the correct mobile number so with the security we could not even call him back. This represents a major integrity issue (physical security plus especially complicating tracking mechanism during COVID !) (Amazon issue) 7/ I stayed close to 1h over the phone with a very nice Amazon operator lady but she could not even helped me to rearrange the pickup on same day. But for sure any time within 3 days ! Worst is that she is told me she is not able to find out who was the Amazon staff who came at my building. (Amazon issue) 8/ I had to hung up as I had a meeting to attend so not even sure what will be the outcome. I just hope their increase 1/ quality of the goods they deliver 2/ logistics (ie deliver what is ordered) 3/ increase staff training 4/ run an investigation and apply the right internal procedure on the faulty staff