Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White

I purchased this leak water detector for my parents. They have a basement that floods constantly. For the first 10 years of my life I didn't even know that the basement had a floor. At some point they called in one of those places that assesses the situation and fixes it. They did, but they have a sump pump that has to run every half hour or so and a dehumidifier that empties into the pump due to the really high humidity down there. So if something goes wrong they are in trouble pretty quickly. They are old enough to retire and they travel a lot now. Last summer during a storm the sump pump quit while they were gone. By the time it stopped raining and my sister got over to check on the house water was already beginning to back up. That's why we decided to purchase this leak detector.The set up was really simple. The sensor runs on AA batteries which were already included. You attach the cable, download the app and follow the on screen instructions. Place the sensor where it is needed and forget about it. In the event there is a problem you will get an alert on your phone. It also allows you to alert others of your choosing by email. So in our case my parents get the alert and my brother, my sister and I get an email. That way in the event there is an issue and my parents aren't home to take care of it or if they happen to be in an area with no cell service, each of us will also be alerted to the problem so one of us can go take care of it.The sensor detects flood water, temperature and humidity level, all of which can be turned on or off through the app. In our case we know that there is a highly fluctuating level of humidity and temperature so we disabled humidity and temperature alerts. We have tested it and each of us only received the water alert as requested. The information is also available in the app should you want to check on anything you don't receive alerts for.So far we have had the device connected for a couple months and it seems to be working really well for us. We haven't had any problems with loss of signal or connectivity. We did lose the ability to connect to some other devices when we first set it up (my laptop and my sisters iPhone weren't able to connect to my parents wifi) but this is pretty typical of their router and it was resolved by a quick reboot of everything. I don't think the device itself played any part in it but I thought it may be worth mentioning in case someone else looking at this also has a temperamental router. I think this monitor is going to prove to be really helpful and I would certainly recommend it to anyone who has a situation requiring constant monitoring of humidity, temperature and/or possible flooding.

I researched and compared over a dozen of these small battery-operated water-leak detectors. I found the Resideo (CHW3610W1001) was the best water-leak detector was the best of the bunch, and certainly for my needs.I was looking to purchase a water-leak detector to set in my upstairs HVAC’s emergency drain pain, to alert me when excess condensation drips into the pan, which means the condensation line is clogged. I already have several water-leak detectors and an automatic shutoff valve on my water line; but, I needed a separate device on a different system for my HVAC because I would not want my HVAC water-leak device to shut off my plumbing if it sensed moisture. I just wanted to be notified for this—a notification sound locally and a notification sent to my iPhone.All of these types of water-leak devices run on batteries and provide notifications when water is sensed (by e-mail, text, and/or push notifications). My priorities in finding the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network without a hub and remain connected, that is easy to reset and change out batteries (without a screwdriver), and that would provide a notification when the batteries need changing. Temperature and humidity readings, an attached water-sensing cable, and an LED light were all bonus features to me. The resideo satisfied all of my criteria, more so than any other, and it has all of those bonus features too.In my research, I found a couple of other devices that I had read great things about, difficult to attach to my home wifi network (maybe it had something to do with our mesh network system). I was not too patient with this; if I could not get a device to attach to my strong wifi network within 10 minutes, then I would start packing it back up for the return. And any device that required you to tinker with your mesh network wifi settings was not anything I was interested in.Some other devices lack user-friendliness in the setup, which quickly turned me off (e.g., having to unscrew the back of a device to put it in paring mode and/or to change out the batteries; having to remove the batteries to put in pairing mode; lacking a button to put in pairing mode). An LED light is helpful when setting up these devices, and it makes you feel that it is a nicer product for the money.I did call resideo’s customer service once to confirm information. I was not impressed. Fortunately, you probably won’t have to connect with customer service on an easy device like this one.It’s important to note that these battery-operated water-leak devices that attach directly to your wifi network do not stay connected to the wifi network all day. Each of them merely "checks in" one to three times each day to get temperature, humidity and battery readings (the higher end devices like the resideo can be programmed to check in up to three times each day). So, for any device that provides temperature, humidity and/or battery information, the information is not in real time. The readings are taken and recorded at one to three (depending on the device) check-in times throughout the day. Don’t worry—this check-in system for temperature, humidity and/or battery does not affect the device’s ability to alert you when it senses water.I read in one or two reviews that the resideo was seconds slower than other devices to provide water-leak alerts. I never ran any such tests myself, because I examined one device at a time. Having said that, the resideo's water-leak alert worked quickly for me when I tested it.Also, the resideo does not provide text alerts; it just provides e-mail and push notifications. I would rather have all three, and many devices do have all three. But, this was not a deal-breaker for me.Resideo spun off from Honeywell. Resideo no longer makes the CHW3610W, although you can still find them online for a hefty price of around $100 (which I still find worth it compared to the other devices in this space). Even though this product is no longer manufactured, it is still supported on the easy-to-use Resideo app. Resideo's replacement product--L1 Wifi Water Leak Detector (CHW3610W8001/U)--does not have all of the qualities that I liked about the CHW3610W.