---
product_id: 30539494
title: "Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis"
brand: "dr. scott e. sampson"
price: "$99.56"
currency: USD
in_stock: true
reviews_count: 2
url: https://www.desertcart.ec/products/30539494-essentials-of-service-design-and-innovation-4th-edition-developing-high
store_origin: EC
region: Ecuador
---

# Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis

**Brand:** dr. scott e. sampson
**Price:** $99.56
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis by dr. scott e. sampson
- **How much does it cost?** $99.56 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ec](https://www.desertcart.ec/products/30539494-essentials-of-service-design-and-innovation-4th-edition-developing-high)

## Best For

- dr. scott e. sampson enthusiasts

## Why This Product

- Trusted dr. scott e. sampson brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis

## Images

![Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis - Image 1](https://m.media-amazon.com/images/I/51jDyKlHWTL.jpg)
![Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis - Image 2](https://m.media-amazon.com/images/I/51hdeKUvLfL.jpg)
![Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis - Image 3](https://m.media-amazon.com/images/I/41-lbGdd51L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ 5.0 out of 5 stars







  
  
    good chapter structure
  

*by G***S on Reviewed in the United States 🇺🇸 on April 5, 2017*

Simple read, good chapter structure.

### ⭐⭐⭐⭐⭐ 5.0 out of 5 stars







  
  
    I love this book.
  

*by J***E on Reviewed in the United States 🇺🇸 on June 12, 2015*

Dr. Sampson's book is brilliant.  PCN analysis is applicable in many situations.  He has made a great contribution with this book.  It is readable and has tear-out exercises.

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---

*Product available on Desertcart Ecuador*
*Store origin: EC*
*Last updated: 2026-02-22*