GCI Outdoor Wilderness Reclining Portable Backpack Chair

Can someone explain to me how to put it on my back because to me, this is a terrible design! It goes on at The shouldersSide, not the top, and when I clip it it clips at my neck and strangled me. This is the first time I’ve tried to take it on a little file and I can’t figure it out. Can’t take it back because it was a gift for Christmas! We got 3- chairsFrom 3 Different companies and they all workedA Charm but this one. Any suggestions??

Excellent sturdy chairs. Arrived just as pictured and are going to make wonderful light chairs for the beach.

Bought these for beach chairs and they are perfect.

I just love it! My bf bought it for my bday as a surprise and it was the best gift!

UPDATE 9/5/22: CGI's customer service kindly replaced my chair (the new one being an improved model, which I was excited to receive), however, after less than a year of casual use, I sat down one day and the chair completely ripped at the seams on the left side and I fell straight through the chair (damage shown in second picture).I really want to love this chair (I do when it's functioning), but as others have stated, there's a shelf-life with these chairs and I'll now be looking for a third chair in less than 18 months. I'm 175 - way under the 250lb limit they claim this chair has, so there has to be some sort of design flaw.I'm happy to update my review if CGI makes right by this because I truly do love this chair and friends who try it do as well... but dang, this is getting frustrating. I hate to say it, but you're probably better off buying a Tommy Bahama beach chair, to be honest.----I’ve had this chair for only a few months and haven’t used it much, but it’s starting to bust / come apart at the seams near where you sit. I’m not a big guy (5’10, 175lbs) and would think this chair could support me, but I guess not. Pretty ridiculous. Not sure if I received a bad chair or what, but I’m the company will see this message and help with replacement or exchange.