Additional Side Rail for the Hide-Away Extra Long Bed Rail

bought the extra long hide-away about a month ago...after using for a couple weeks, decided it was best to move bed from the wall and add another rail. I was excited to see there was this add on I could get for the other side. Ordered it, it came and it is NOT COMPATIBLE with the rail I just bought. I talked with the company that sells it and their response was that I have an old model of the rail. WHAT!? I just bought that rail...they suggested I buy the newer model from them...which I am NOT happy about at all..I have been using this rail for a month nowSO frustrated with this purchase

I love the idea that my child will be safe if left alone in his bed, however, when you lift the side that folds down to lock it, it is difficult and very noisy when a child is sleeping. I have a one year old that didn't like staying in his crib, so now he sleeps with me, so when I put him down for the night I lock the rails before I do some chores or before I leave in the morning, the locks get stuck and is frustrating when you are in a time limit to leave and you are fighting with the darn locks. Aside from that, putting it together was easy, especially if you have both sides of the rails.

I bought this product for my Granddaughter for her new "Big Girl" bed. and this product did not work. We bought it to work with the Same Brand and name that it was advertized to work with and it was a different color, and would not connect to the Hide-Away Extra Long Bed Rail. I basically threw away my money. This product was bought through Amazon, but came from a Third Party. I was very disappointed.

This is so silly. This is not compatible with the Regalo Hide Away Extra Long Bed Rail that I just purchased on Amazon. Thank you for wasting my time and energy. I will be returning both items!

This is just what I wanted! It is easy to put together and take apart. We take it apart to take with us on vacation!! Love it!!!

I bought a brand new 56" hide-away bed safety rail for my two-year-old son from one step ahead directly and received it two days ago. Just got time to open the box this afternoon. I felt very disappointed about the condition because it's an used item which was returned by somebody else. All the parts look not new. There are many scrachs on each rail and the number labels on the rails are old. My husband and I still tried to assemble it because we didn't like to take complex steps to return things ordered online. We thought about keeping it if useable even if we felt very uncomfortable about its condition. But when we assembled it, we found it was a defective item. There are two "U" shaped cradles which are used to lock the rail. The cradles are very important parts to the safety rail, but one of them are deformed which can't engage the spring loaded locking pin into the position. There are some scratches around the locking hole in the "U" shped cradle which I believe was made by the previous buyer who must have tried to put the locking pin into the position but failed due to the deformed cradle. I believe this is the reason why the previous buyer returned this item. It's very dangerous to use the rail if it's not secured completely. This is a very irresponsible company which shipped such defective item to another customer. Please never buy from this trustless company if you care about your little ones.