Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

I have been in Management positions for almost 25 years, and this is my go-to book for new managers. It's refreshing the way the story is told as a fable because it allows the story to be seen through the eyes in a way that doesn't overwhelm the first-time manager. I have given out over 200 of these in my career and have seen so many people blossom under its teachings. It focuses on help others to achieve their best selves, and show how in turn, that expands the entire team. And not just for newbies, it's a great refresher for lots of us to keep on the bath of leading not bossing.

This book is an Interesting and unique way to approach an otherwise boring subject

I was given this book in a leadership class a long long time ago. I reread it several times over the years to reignite the spark. It’s a fiction book, but it has great concepts and teaches them in a fun way. I bought this copy for a friend to help give him some ideas for managing his people. Of course leadership is the key. I wish my current boss would read it.

Zapp! is a book that my company uses in the management training seminars we give to employees who are taking on management responsibilities for the first time. Lessons on empowerment are told through a fictional (even science fictional) story of managers at a large company coming to understand why their organization is so disfunctional. The story, although initially pretty hokey, serves nicely as a landscape upon which to illustrate extremes of highly successful and highly unsuccessful management techniques. The people on my team who have read it have learned quite a lot and are applying the learnings regularly. It is not at all uncomon for one of them to raise a concern over some a counter-productive management incident by describing the "Sapp!" that occured. And it is rewarding to hear one of them respond to a positive and empowering interaction by smiling and simply saying "Zapp!"I highly recommend this book for people managers and leaders who want to build a healthy business organization based upon ownership and leadership.

A very easy read. The author uses a unique way to tell the story and use basic concepts which readers can understand and relate to as well. As a manager it really helped me to understand how to motivate my employees by just listening to them and being compassionate about their work. Also by not being just being a manager but a leader, which is what I want to be. If you are struggling with how to motivate your employees and the loyalty from them, then you must read this book. You think in the beginning it's a little quirky but continue reading it will all make sense in the end.

spouse is in HR and uses this book at work often and gifts it to colleagues.

This book was an assigned reading and I enjoyed it very much. The author wrote the book in a way that allows the reader to become interested in a storyline, while at the same time absorbing excellent managerial concepts and improvements that we can all make, even in our personal lives. The advice was clear and organized. The book gradually built on concepts. An excellent read for most!

I love this book and I give it to all of my managers. It brings home the value of empowering your teams in a fun and easy read!