Malaysian Trumpet Snails (MTS) from One Stop Aquatics (12 Snails) by One Stop Aquatics

Received my order and despite some less-than delicate handling from USPS (box was caved in on one end! 😬 No fault of the seller, BTW) happy to say that almost every snail perked right up when added to their quarantine tank! (A little food enticement never hurts. 😝) I received many more than I ordered, and a bonus nerite snail to boot, so my tanks will have a robust cleaning crew when I move them over out of quarantice next week. Kudos to the seller for including good recommendations about quarantining and acclimation in the box. Better safe than sorry!

I think this is a terrible product because it does not come with a heat pack in winter and my snails were in a little plastic jar that was no where near full of water with the snails having loads of cracks around the opening of their shells at least two had slipped out of their shells and I have the rest in my aquarium in the hopes they live yet I do not see movement also water was a murky dark grey very foul smelling

All arrived alive, the littlest 2 did not make it after 2 weeks but the rest are growing big and making this tank home.

I opened the package within 10 minutes of delivery. Followed the instructions to put them in a shallow container with water from the aquarium. So far 11 are moving around already! I’m super excited! Fingers crossed!

All the snails I received were dead. I was told that they were alive and to just wait...it has been over a week and not one snail has moved or shown any sign of life.

They came with Ick. Like, okay I should have quarantined them first but I don’t have a quarantine tank. Now my goldies are acting sick, my guppies are pineconing, and my gourami are being really weird.So on the plus side my detritus is being taken care of (yay!) and all of my snails showed up alive and well (also yay!). The snails are all adults and seem to be healthy. But the Ick is really worrying me. I’m extremely proud of my goldies and there’s a flipping quarantine on so I can’t personally shop for the right treatments or pick up anything to offset said treatments, or pester my local boutique pet store for their insights. It’s very upsetting.4 stars, because the product itself is exactly what I ordered. Docked one for the infection. Sadness.Update: I fixed the Ick problem, and the snails are doing really well. I’ve even moved some of the offspring to my other tanks! They do n excellent job of finishing off whatever my fish don’t eat, and even pick at whatever algae is left after the plecos and grazers are done. I’m very pleased with this purchase.

Ordering a live product off of Amazon for the first time was kind of nerve-wracking. About a day after I placed the ordered it said that it had shipped the snails I ordered. The estimated delivery date was about a month away though and I don't know if the snails actually spent a month in transit or they were shipped just a few days before the estimated delivery date. Could help to maybe clear up how shipping works, but after immediately retrieving my snails from the mailbox They acclimated well and now almost a week later they are very active alive and well. I also received one extra snail which survived too!

This is my second purchase and they arrived quickly, well packaged and alive. Already active in the tank. Could not be happier with my purchase. This is a great company to buy from.