Vibox I-24 Gaming PC Bundle • AMD Ryzen 3 3200G 4.0GHz • Radeon Vega 8 • 16GB RAM • 1TB NVMe SSD • Windows 11 • 22" Monitor • WiFi

I needed an upgrade to my old home desktop PC and this one looked like a reasonably decent set-up for the money. > Ryzen 3 3200g with integrated Vega 8 Graphics - this is a decent entry level CPU with reasonable GPU performance. > 16GB's RAM Memory - more than enough for this PC > 250GB SSD drive - holds the OS and allows for fast booting and system IO performance > 1TB 7200rmp sata III drive. Decent enough size for a place to hold all my pictures and documents and quick enough for a drive if not up to SSD performance. So all in all a decent setup for what I need it for which is mainly photograph and video editing with the ability to run most PC games - though you would have to drop the settings on some of the newest games to the lowest settings, (it ran BioShock Infinite very nicely without the need to lower the settings). It arrived promptly enough. Out of the box it looked quite cool and felt reasonably put together - what cabling there was on view was managed neatly giving the interior a clean look. I plugged everything in and booted. The process of set-up was swift and simple. Once done I noticed that the 1TB disk was missing. After contacting Vibox to confirm that they had included the drive , they had, they asked me to check that the sata cable had not come loose in the transport. Well not sure who transported the PC but I can only assume they had not treated the box with much care and attention. The power cable was not connected, the drive had come loose from the drive carrier and the sata lead connector had broken off, leaving half of it jammed in the drive connection :( . I ordered a new sata cable (Vibox refunded me the cost within a day) and refitted the drive. With the drive fitted the server would not boot. A check of the bios and the the boot order had changed so I returned the SSD drive to the primary place and the system booted. Sadly the drive could still not be seen. A closer look, or should I say listen, and I was not happy the the noise coming from the drive. I contacted Vibox who gave me the option of returning the drive for them to replace and fit myself or they would collect the PC and sort. I went with option 1, boxed up the old drive and sent it back (again Vibox refunded the cost of sending back as soon as I sent them pics of the receipts). Within two days my new drive arrived was fitted and working nicely. The moral of the above is that sometimes things go wrong and when they do you get to find out what of sort of customer service the company you've bought from has. I was impressed. My emails were answer promptly, they were very apologetic, they gave me clear solutions to my issue, promptly refunded my out of pocket expenses and got me sorted. Basically I got a warm feeling dealing with them and would be happy to buy from them again. So this is a good system from a reputable company that'll get you gaming on a budget and if you are using it for gaming adding a RADEON RX 570 graphics card when you can afford it I think will make a big difference (though I’d recommend upgrading the PSU at the same time).

Son is really thrilled with the set up which he received for his birthday. One issue we had was the fans on the tower weren’t working initially and no lights would work on it either. After unscrewing the lid we found that they had not been connected up. Quick fix for someone who has knowledge of computers but it shouldn’t have come like that. Once all working and lights on it looks really smart but I find the tower quite noisy. Great computer set up for the price. Highly recommend.

Its quick and simple to start up, its fast and quiet. It runs well and so far has done everything i need it to. Ive previously only owned laptops and my last one died 5 years ago so this is a big upgrade and so far i approve. Only complaint is i had to buy some speakers as for the life of me could not get audio to come through tthe monitor. Not sure if its an issue or by design but as a gaming pc i expected to have sound. Also the cool light up keyboard doesnt light up for me unless i turn the pc off. I am not smart enough to figure out how to fix this even following instructions online, its not really not a big deal just a mild annoyance.

Not as fully described, it’s not a WiFi wireless connection you’ll need a cable to connect it to the internet box

Delivered on time and it was easy to install all working perfectly and our wee lad is very happy.