Poly (Plantronics + Polycom) CS540 Wireless Headset System

This works great. It takes some time to get the hang of putting on the earpiece. It also gets caught on my hair, but I have long thick hair so I don't think that's preventable. Great sound and battery life.

I work remotely for a hospital call center. I am on the phone all day & it works great. It stays charged for me all day, but I do put it back on the charger for a half hour when I go to lunch. Would definitely recommend.

When the ear pads on my previous corded headset began disintegrating, I figured it was a good time to purchase a wireless headset. Plantronics has been a good name in the past and I needed to connect into a Polycomm phone, so I figured I couldn't go wrong with this item. My colleagues told me repeatedly that I sounded like I was underwater or in a tin can - I never had good sound quality. Unfortunately, the short return window had already passed before I gave up on this product. I have finally reordered the corded headset that worked well for me. I will be tied to the phone again during all my meetings, but such is life.

Pros - The sound is very good, conversation is clear. I do not go far from my desk so did not need a handset "lifter". This is more for hands free conversations while at my desk. Pretty easy to switch from the phone to the headset. Cons - Does not come with the pictured the head fitting. I would have liked to at least try that. Also - had a prior model that worked well until it would no longer hold a charge. I preferred the prior over the head fitting as this almost feels too light and feels like it may come off of my head. Also the headset cover feels almost to light against my ear - the prior model was better. However the mouthpiece/mike is better on this unit. No comment on the over the ear fittings as I preferred not to use those. Overall I am satisfied.

It's perfect for use if you are right at your desk, but not while you are working around your store. It will not answer phone calls any way but to use your phone speaker option.

At home I did not have a clear connection.

Ordered for staff and not one person complain about product. Easy to use, sound is wonderful, hardly hear any background noises and maintenance is a breeze. Love, love and love some more!!!!!

Love this thing. Just know you're still tied to your desk if you don't get a lifter with it also. Either way, it has worked great. We had one for years and decided to purchase a second one. They both work excellent.