Surface Laptop | Copilot+ PC | 13.8” Touchscreen | Snapdragon® X Elite (12 cores) | 16GB Memory | 1TB SSD | 2024 Model, 7th Edition | Black

The seller despatched promptly and it arrived as expected. Bought this laptop to replace my 10 year old MacBook Pro, on which I was running bootcamp Windows. Similar spec, 32Gb RAM and 1TB hard drive. As an aside, the MacBook cost the same in 2015 as this one in 2025, cumulative inflation, according to government figures, has been 41% in that time, so you can pretty much guarantee the real figure is more like 80%. So this tech equipment is much cheaper in real terms than it used to be. Although the screen size is the same, 15", this Windows Surface laptop is in a far more compact package and much, much lighter. The MacBook ran hot, touching the area around the keyboard was very hot to touch and the fans were constantly running and quite loudly. With this machine, I've only heard the fan come on once, and quietly at that - and I'm probably what would be described as a power user, I use it as a development machine so it's working hard all the time. The keyboard and trackpad are as good, if not better than the Mac - I've got my Delete key back(!) as well as Home, End, Page Up and Page Down keys which the Mac annoyingly lacked. I was a little dubious about the Snapdragon ARM processor, but the advantages are clear, cool running and superior battery life. There are a few apps that are built for the processor, but standard x64 apps run perfectly well in emulation mode. You wouldn't know that they aren't running natively. So, all in all, really pleased with the machine, it's exceeded my expectations, very happy with it.

Selected this laptop to replace an intel 155h metor lake Lenovo as I was becoming tired of hearing the fans continually spin up even when doing basic web browsing. This Microsoft surface is better built, much much quieter and has great battery life. This laptop is mostly used to edit photos and make YouTube shorts whilst being a general word processing/web browsing machine. There was a concern that the X Elite chip would be a hindrance with compatibility, however I have found that every application/program that I use works and is native to the ARM architecture. It is a proper zippy machine where lag and waiting for things to load are not really noticed and the efficiency of the chip out matches the previous intel chip. A couple of examples, all of which are unplugged, zoom call with my photography club for 2 hours - Intel 40% battery drain - X Elite 20%. When using affinity photo 2 there was a significant difference in battery usage where intel would lose 35-40% editing multiple photos for HDR merge, focus merging, colour grading and moving the photos from multiple folders on my external hard drive. This would be over a 1-1.5 hour session roughly processing 100 images. The X Elite again is about twice as efficient in managing a similar workload using around 20-25% of battery. It is astonishing, plus is quiet, near silent. The screen is great but a bit more reflective than I'd like. I don't use the touch screen very often so will not comment on it on than to say it works. The build is exceptional, feeling very solid in the hand. Overall really pleased with this laptop and am actually thinking that this will still be relevant, in terms of performance, for my usage for a good few years.

Really good laptop but it freezes on it like the lights keep on going on and off

I bought this item last year, 2025, and returned it on the 28th of November, 2025 for being too small. Amazon then said on the 28th of January, 2026, that they will issue me a refund in 5-8 days. That's roughly two months from the date of returning it to being given an acknowledgement that they will refund me my money. I want to ask, is £20 compensation okay for having to wait 2 months for refund or should I ask for more? I think it's totally unacceptable to make a customer wait that long for a refund. --- The item itself: 1. Not enough memory, 16 GB is not enough. 2. The laptop should come with the X Elite processor instead of X Plus, which just feels slower. 3. It's good that the laptop is quiet. 4. Not enough disk space on the laptop - It should come with a minimum of 1 TB, I think. 5. Build quality of the laptop is very good.

Had it for about 6 months. It’s absolutely brilliant and I only have positive things to say about it. I upgraded from a 2020 MacBook Air and have no regrets. I took the 16GB 1TB version with Elite chip. It’s powerful, premium , screen and battery are excellent. Copilot features are also really useful. Don’t even think I’ve heard the fan boot up yet and if it has , it’s so quiet. I use it for personal, work and xbox cloud gaming: all have worked flawlessly. Honestly dudes these ARM versions are game changers for windows and I’m not at this moment sure if I’d ever go back to a Mac after experiencing this machine and would be happy to stay in the Surface world, but only if they keep pushing out PCs like this. Ps - I don’t work for MS ! but I just wanted to emphasise that they did a brilliant job with this. If you’re on the fence , just give it a try. If it’s not for you , I mean it’s Amazon what do you have to lose , they don’t exactly make returns difficult!

As good as Microsoft get! (Which is not too shabby).

Snapdragon chipset is not designed for windows and windows apps. It is struggling even with simple tasks. Co pilot button also nothing special. Windows button was much more practical.