Waterdrop WD-N1-CF Water Filter, Replacement for N1 Countertop Reverse Osmosis System, 6-Month Lifetime

We love our N1 Waterdrop RO countertop machine! The filters last a long time, and are easy to change. Customer Service is FANTASTIC! Becky responded quickly and made sure we were happy with the result. Becky is a first-class customer service rep, and we are big fans of Waterdrop products. If you want clean, safe water from a company with excellent customer service...Waterdrop is your product.

Item arrived swiftly, installs easily and immediately improved my water purity.

It's a water filter; it works.

I recently had an exceptional customer service experience with Waterdrop that I felt compelled to share. After four years of reliable use, my first water filtration unit started developing an intermittent leak around the spout. I was close to giving up and either recycling it or switching to a different brand entirely. However, I decided to reach out to their customer service team first, and I'm so glad I did. Robbie Lee, their representative, was outstanding from start to finish. Even though my original warranty had expired years ago, they offered me a replacement unit at a discounted price, with a simple return process for the old one. This level of service is rare these days. Not many companies are willing to help customers once the warranty period has ended, let alone four years later. Thank you, Waterdrop, and a special thanks to Robbie Lee for going above and beyond to take care of your customers. This experience has made me a loyal customer for life.

Works just like new after 6 months of daily use (2 adults 1 toddler). Nothing has broken and water still taste great. We mostly use the manual volume setting and dispense into a pitcher so we have instant availability of large volumes of water.

no complaints

I like my N1 countertop RO machine, I live in an apartment and can't install an under sink model. The water where I live is terrible. This machine has been a blessing. Their customer service has been excellent, something that is rare these days. I recommended Waterdrop to some of my friends and they are very satisfied also.

I’ve been using water drop for a long time like three years same machine just keep changing the filters. I would say the filter last time probably bought 3 to 4 times during two years and half would recommend.