AleonLightweight Aluminum Carry-On Luggage - Hardside Carry-On Suitcase, TSA Approved, Hard Shell Suitcase for Travel, Airline Approved 21 Inch Hard Spinner Wheels Luggage (Onyx)

I purchased the Aleon 21 inch Aluminum Carry-on hard side which appears to be very well built…..but on my first trip one of the locks malfunctioned so I was forced to use it during the trip with only one latch closed [the other would not close]. During that trip I contacted Jerry of their customer service department who was very helpful. He immediately fedexed a new latch to me and explained how to replace it. Thank you Jerry! Again, the carry-on itself appears to be of a much higher quality construction than the quality of the locks, which is why I only gave it 4 stars. But their customer service is 5 star!

This is a very well-made case, and very stylish. I am a very frequent flyer and have high expectations that it will be my travel companion for many years. It also has more capacity than I initially thought (but be aware that it is a hard case which means it won’t stretch, so you can't overpack it).I looked at many suitcases before I settled on this one. The Aleon stood out in all comparisons, in terms of the total sum of quality of fabrication, style and price. Also, I had an interaction with the Aleon seller in California regarding a minor issue, and they responded immediately and were super-helpful, which bodes well and makes it all so much more enjoyable. There is a lot of cheaply-made luggage out there, this one is different.

Internally spacious and great as a carry-on for week trips, but after a year and a half the screws are falling out.Cheap stuff is expected to fall apart under regular (ab)use, but a hard case like this should be more durable.

Very cool carrier for whiskey. Great space to add inserts and Carrie’s a many number of bottles, safely.

The color turned out to be a nice one, thinking about buying one more.

Wheel broke off on second trip.

I don’t usually write reviews, but I felt compelled to say a quick thank you to Aleon. I own a 17” under seat in Aluminum, a 21” Classic in Sapphire, and a 2 26” Classics in Ruby and Sapphire. They have all served us well for both work and pleasure.Recently the wheel broke on the 21” piece(old flaw since fixed in new designs)and no sooner had I completed the online warranty form, that I received a call from Jerry in Customer Service. He explained that unfortunately the case couldn’t be repaired, but that they would ship out a new case ASAP. This level of customer service is almost unheard of in this day and age, and I was blown away. I did a lot of research before I took the plunge and purchased my first piece last year. My only regret was not purchasing these cases sooner!If you are on the fence about Aleon, I urge you to check out their products. The quality beats or exceeds luggage 3 times the price, and their customer service and quick response is priceless.Thanks again, Aleon for producing a great line of cases and for the World Class Customer Service. It is greatly appreciated!

Incredible quality - because it's aluminum it wont stretch if you overpack, but it's so durable, in particular the handle is extremely strong which is super important.