N-ear 360 Flexo Dynamic Single Ear Earpiece (2.5mm Connector, 22")

After reading some of the reviews I was hesitant, however I have been using it for about three weeks with no issues. The audio is clear and I don’t even notice that I have it in. Super comfortable.I love the product and you even forget that you have it in your ear it’s some small and easy to wear. However two months into using it, it stopped working. The speaker blew. I called N-Ear who advised that they are not the company selling these on Amazon so it was not under manufacturer warranty. This is very disappointing considering the seller provides N-ear.com as the support page which you can’t put in the warranty info since it’s an Amazon order not their companies order number. I would recommend purchasing direct from N-ear and being sure to have that full warranty.

Worked great for a few months, then one day the audio quality was terrible and it heated up every time I was receiving traffic. I cleaned it out as prescribed by the manufacturer. The next day I turned on my radio, heard a loud pop from the earpiece, and it was completely broken. The manufacturer and the amazon retailer have both ignored my requests for a replacement.

Background: I work in a prison. So it can get loud in a pod full of inmates. I also have moderate tinnitus. So I can hear the radio but not what's being said without having the radio turned up so loud that the whole pod can hear the radio. Not good. So I have tried several ear pieces over time and have some experience with wearing them for 12 to 16 hour days.The Good: So to start off with, now that I have messed with this for a month and have tried it a few different ways here is what I think. This ear piece is super small. It fits inside your ear canal. I was never worried about the visibility of the ear piece but having it not so visible has been nice. Most important the sound is crystal clear! Other ear pieces I have had to have my radio turned up half way. Not a big deal really. But this one on the first que up of the mic at halfway it about blew out my ear! So down the volume went. This ear piece stays in place all day when worn properly ( more about that later). This ear piece does not block sound I can put a phone up to my ear and hear just fine without discomfort. I have total spatial awareness when wearing the piece properly. The wire being so thin and so light eliminates any weird pressures on the ear that I have had with tube style ear pieces.Tips and Hints: Okay so when I first got my ear piece I used the small cushion that comes on it. Yes I watched the video. I liked the piece then but it kept falling out all day, especially if I was chewing my lunch. So I thought maybe the bigger cushion was for me. I tried it the next day and used it for a week. I found that it seemed to block sound. made me feel like I had a head cold. messing with it one day I pushed it further into my ear than I have before and I found the sound came back. but there was discomfort. so I tried the small piece and pushed it all the way into the ear canal. So the secret here is yes that thing goes all the way into the ear canal. There is some getting used to it. It feels like a small itch inside your ear for awhile. but that goes away and I forget I got it in until I it out at the end of the day. very comfortable. If it seems to block sound it probably needs to be pushed in a bit more. if its falling out probably needs pushed in a bit more. Don't just shove it in as far as you can. This will cause discomfort. What I do is put it in the ear canal and then apply slight gentle pressure with my finger and let the ear piece find its way into the ear canal. I find if I am in a hurry and push it in I definitely feel uncomfortable pressures. However, if I just let it slide in with gentle pressure it will go all the way in with no uncomfortable pressure. Then you forget its even in place its so unobtrusive anyway, now I love this piece.So Is It Worth The $$$?: I don't know yet. Its a neat little piece and at this time yes I am glad I bought it. However I have only had it a month and longevity is going to be the key here. I can buy a lot of the tube style ear pieces at 2 for $15 at this price. But they seem to fail anywhere between 3 and 6 months. I am hoping this will last 2 to 3 years. If that is the case I will say absolutely it is worth the $$$. I will update this review when enough time passes or the thing fails.Update March 2023: I have had this 5 months and it works like new still. I have only replaced the ear wax filter once. the sound started to get muffled and so I replaced the filter and like new again. SO far still worth the money.Update November 2023: I purchased this in October 2022, This has been an excellent piece. I have had only on issue that happened today. The outer shell came off in my ear. I have seen at least one other review for this happening. This was a little concerning but my girlfriend pulled it out with tweezers. To be honest I had an incident a while back where this thing got ripped out of my ear and may have weakened the shell/base connection. I cleaned everything with rubbing alcohol and super glued the piece back together. Still WORKS! super crisp and clear sound and still the most comfortable piece I have worn. So here I am a little over a year and still satisfied with it. So far my experience has been worth the money. I am hoping to get at least another year from this and at this time I don't see any signs of it stopping.

I am a Law Enforcement officer and bought this earpiece and absolutely loved it. It was very clear, light weight and low profile, it was great. However, after 3 months of use it stopped working. It did not get pulled or hit, it just stopped working. I contacted the customer service and they told me that their ear pieces don’t just stop working. I followed their cleaning procedures to no avail. I work with three other officers who had the same experience. It’s a great product, but none of us have been able to get them to honor the warranty.This is a well needed development In the communications sector. However, the price, the poor customer service and the unwillingness to honor the warranty, makes this a no go for me. I know officers who are now in their 3rd and 4th N-ear ear piece and none have been able to receive a reimbursement or replacement.If things change, I would definitely try it again. But I can’t be forking out $100 every 3-6 months on a new ear piece.

This product did not last a week. The speaker is already broken, and I saw the same happen to a friend on my shift. I have to say that Sheepdog mics were so helpful in getting my headset swapped out. That was very helpful. Keep up the good work. I had to upgrade my review for the best customer support I have experienced in a long time.

A lot of people in my department bought these because of the clarity. The sound is phenomenal, however, it does not last. I purchased mine in mid February, it’s now the end of May. After 3 months, last night it sounded like I blew a speaker, and everything went muffled and quiet. This earpiece is not cheap and no one wants to spend $100 every 3 months.. not too satisfied with this product.

The most comfortable and best sounding earpiece. HOWEVER, after using it just two times it’s already stopped working. I requested a replacement item and after 5 days my order was cancelled by the seller. Another attempt and it was cancelled again after 6 days without any explanation. Seller does not answer any emails. Terrible customer service and Amazon doesn’t even stand up on who they contract with. Stay clear….not worth the hassle!

I never leave reviews but thought this would be important. This earpiece is excellent. It’s slim, comfortable, seats nicely, and has great audio clarity. I purchased the asurion insurance and am glad I did. The plastic clasp broke, and the black rubber piece that inserts into your ear fell out and disappeared into the black abyss. I made a claim and they are giving me the credit to purchase another one (the product was only 2 months old). Annoying? Yes. But, these things happen with very small audio equipment. (Review coming from an LEO).

Loud, crisp, clear sound, thin and discrete look. A huge step up from acoustic tubes and other ear pieces. But pricey but worth the investment in the long term.

Used the ear piece for a few months at work then one day it sounded like a blown speaker. Expected more from this product.