AllPondSolutions Pressurised Koi Fish Pond Filter with UV Steriliser - 2-in-1 Biological, Mechanical UV Pond Filter System - Easy to Clean & Maintain - For Outdoor Ponds Up to 12000 Litres - PFC-12000

All packaging was complete and not damaged on receipt.I rarely write a review but in this instance the pump and filter have worked to clear a pond that was so green we were unable see our fish except when they came to the surface to feed.Setting up was easy, almost from the first day of operation we noticed a gradual improvement to the point where three weeks in and the bottom of the pond is visible and the water clear. In addition the walls of the pond were green and these are now back to the black liner. We have cleaned the filter weekly to start with, an operation that is both easy and efficient without the need to take anything apart; Just turn the pump off twist the blue tap to the outflow, turn pump back on and then turn the handle until the water runs clear. Turn pump off, turn blue tap back to original position and then pump back on. Job done without getting wet or disassembling anything.The only negative was the wire clips when attaching the pipework to the filter etc were a nightmare to get in position to the point I lost patience and went to B & Q for jubilee clips. A small moan but just frustrating .The pond is a former hot tub which has been lined with a black pond liner overall its about six feet square and a max depth of about three feet. The fibre glass makes a good secure base and means the pond is above ground and safe when the grand children visit.Overall I would recommend this pump and filter, it has worked beyond our expectations.

Product arrived in time, good outer packaging. Other than needing 3 pin plugs and Jubille clips, set up was easy and had it running in 10 minutes. It says it can't be closer than 2 meters to the pond unless buried so would be good to understand why or how close it can be if buried.Had it running for 2 days so far so can't comment on longevity.

I purchased this kit in 2017. It runs a water feature consisting of two small ponds at different levels in the garden, linked by a small brook. Overall the whole kit performed well. The pump has been running 24 hours a day 7 days a week for 4 years and hasnt missed a beat. Its begining to wear out now I think but thats not surprising considering how much use its had. The filter has also worked well however I have had a few problems with it. The handle used to turn the foam filters for cleaning broke in the first year where it fits onto the top of the body of the filter. Managed to repair it with epoxy resin and a small pipe clamp to hold everything in place and it worked fine for the next 3 years.I have replaced the UV lamps a couple of times and this was a little awkward and I found the fittings inside the lamp holder that hold the bulb in place had disintegrated after about 2 or 3 years of use (possibly from exposure to UV light).I opened up the unit today for cleaning and found that the internal support that holds the rotating foam filters had broken and the foam filters themselves were damaged. The filter was however still working.The overall condition of the filter now means it has to be replaced. 4 1/2 years doesnt seem too bad for a life span.Overall I was moderately happy with the filter. It was easy to clean by turning the handle every couple of weeks and it worked well at keeping the water clean and the fish seem happy. Even had some fish breeding in the pond!My thoughts are that its well designed and works quite well but its not that well made. Materials used to make this unit are only just strong enough and the broken rotating cleaning handle could have put the whole unit out of commission if I hadnt found a way to fix it. By being careful with it and repairing where possible it has survived and done its job. A bit more care in manufacturing and use of better and stronger materials would make a huge difference.One final point is that the filter is quite noisy, it gurgles quite a lot possibly due to air locks in the system. I was able to reduce this by tilting the filter to remove air from the system but it comes back quite quickly. Might be something specific to my particular setup but the gurgling can be quite annoying on a quite sunny day when sitting by the pond.Im now having to replace the filter and the pump. Would I buy the same units again? Yes for the pump as its worked well and does the job. No for the filter as its just not well enough made and not strong enough for its purpose. If your comfortable doing repairs and keeping everything maintained then its probably OK but to me it feels that an average user who doesnt want to jury rig repairs might well find it doesnt last much longer than 18 months or so

We have suffered from a dirty, green or cloudy fish pond for years. Have tried all sorts of treatments including "pond balance", "greenaway" and various similar products. Our pond is around 1000 gallons and is raised and we had been advised that the main reasons for our problems is that being raised, the water temperature remains high, particularly in the spring, summer and autumn, encouraging the growth of algae and blanket weed. We have always used a tank type gravity water filter. we have tried cleaning regularly or not cleaning for months, to encourage the algae munching bugs to breed, all without any lasting effect. The only time the pond would be clear would be for a couple of days after a full clean out and then the problems would start again. Our fish remain healthy but constant breeding has also lead to over stocking, which makes the problem of dirty water even worse.THEN found the All Pond Solutions Filter and Pump range. Took a chance on spending yet more money on a new kit. The PFC-12000 model for £212. A lot of money but a last chance for the pond. Once a week for the first 3 weeks I cleared out the pump and flushed the filter box. All done in 20 minutes!! Great! The 4th week I only cleaned the pump. The 5th week I cleaned both pump and filter. Even after the 1st week there were signs that the water was clearing and by the 3rd week the water was clear enough to see to the bottom of the pond (2.5 feet). Now, after 6 weeks the water is CRYSTAL CLEAR. Wish we had found this filter years ago. The pond is still over stocked, which we have to remedy but now we can see all the fish clearly. Cannot recommend highly enough.We have bought spare filters and UV lamp as we don't know how soon we will have to change these. particularly the filters as the originals have had to clear a lot of very dirty water. we will see. But so far worth every penny.