Janome HD1000BE HD1000 Black Edition All Metal Body Sewing Machine, one size

I purchased this machine as used on prime day, so I paid a total of $100 less than if I had purchased the new one. It did not come in its original packaging and the person who returned it apparently decided to keep the presser feet, bobbin case, bobbins and all the accessories, so I was unable to test it out until I replaced some parts. Also the spool pins were broken off and the shuttle was not seated properly so that the pin for the bobbin case wobbled around. (I think I saw a video of someone complaining about that, but all it needed was to be placed back in properly. It comes out to clear thread jams and for cleaning.)When my $20 worth of replacement parts arrived, I adjusted the shuttle, installed the new spool pins, wound a bobbin and tested it out. This is a sturdy machine and I love the feel of control that I get sewing with a mechanical machine. The computerized models do wonderful things, but I always feel like they try to do too much for me and I am much more efficient doing it myself. The tension adjusts easily and the stitches lay flat and straight. The manual was available to download online, so I have that now for reference if I need it. I am using this as a second machine to have something with zigzag that will do button holes, as the other machine is straight stitch only. But it could easily be the go to.I owned a Juki industrial machine in the past, made by Janome, and it was also a very good machine. Also, just as a side, I am fond of the old fashioned look of the black metal case. I am happy with my purchase.

First - I love the look of this machine! It isn't clunky looking like most machines nowadays. It has a sleeker look. IT is actually a "mostly" black metal outer body. FINALLY! So sick of the plastic that scratches if you even look at it wrong! IT is QUIET! I tried a couple of machines before I found this one and they are so loud, and make a sort of galloping sound that I could do without. They were hard to thread, or too loud, or sewed too slowly, or the stitches didn't look pretty, or were too complicated to want to mess with, or too persnickity, etc, etc, etc. I was about to give up in my sewing altogether ------- then I found this!!!! OMG - I keep going into the study just to look at it and make sure it isn't just a dream. Yep, it's still there, and it's real. The price is so reasonable and it comes with lots of extras, including some really cute decals that I used to decorate mine with. Such a fun and thoughtful idea! Only one thing - I wish the light were less blueish tones, and more incandescent like the Featherweight, but I can live with it. I don't write many reviews, but I am so excited about finding this machine, and I thought maybe some other people might be interested to know what they are in for with this machine. BTW, I am not a great seamstress by any means, I mostly do basic sewing, and lots of craft sewing. I don't need 300 stitch patterns as I mostly do straight stitching. All I know is my stitches look great - nice and smooth, and realiable. Just so happy! Don't ask me if I want to marry it, because if I weren't so happily married I might consider it!

This is titled as having an “all metal body” - just look at the title. Pulled it out of the box and discovered it’s not - there is some metal at the backside of the machine, but the rest is plastic. Cheap plastic with sharp edges, especially parts that stick up like the spool holders.The “case” is just a stupid lid that fits on top, open slot for the handle and completely open at the bottom, lol. So it won’t even keep dust out.Also, the machine I got had greasy residue on it like it had been touched by oily hands or something. Not a quality item for the price.I immediately stuck it back in the box and returned it to my nearest UPS store. I had to call an Uber for this errand, as well as carry it down 5 flights of stairs by myself. I actually injured my shoulders doing this. They still hurt a week later. And it cost me $12 to get this to UPS. Amazon would pick up but I’d have to pay the same amount and still get it downstairs.Now that the machine has been received at Amazon for over a week already, they STILL have not refunded me my money!!! 😡😡😡 I AM SO UPSET!! They owe me $363.05 and it’s messing up my personal finances. Apparently they have a new return policy that is very vague and with three phone calls each agent gave me false information. They tell me that my item can only be refunded AFTER 30 DAYS (!!!) after it’s been received. This is INSANE. And, it is WRONG. In their new policy, the order can be refunded WITHIN 30 days —- which is f-ing vague as heck. I know from past purchases that a manager has the ability to refund a return in advance of inspection, and if anything is amiss they will charge you, so they can do that here. Their customer service agents don’t seem to be fully educated on their policies however. One girl I spoke with actually started raising her voice at me and talking super fast in an accusatory tone. I never raised my voice or acted angry either- she was just super unprofessional.I’m going to curb my spending with Amazon and never ever buy anything like this from them again. It’s just not worth it.